Help desk Freelancers

Showing 132 freelancers

Help desk Freelancers

Showing 132 freelancers

  • MR

    Francis Mwanzia is a 25 year's old man, single and from Kenya who has undergone the full degree course in Information Technology in Jomo Kenyatta University of Agriculture and Technology, own a Diploma of IT from the same university … more

    Francis Mwanzia is a 25 year's old man, single and from Kenya who has undergone the full degree course in Information Technology in Jomo Kenyatta University of Agriculture and Technology, own a Diploma of IT from the same university and has undergone the International Computer Driving Licence (ICDL) certification. I am skilled in computer management and have strong skills in computer support and networking skills. Having worked with Unilever Tea Kenya, Alpine Coolers Ltd and Currently working with Kenya-web.com an ISP based company in Kenya where I am enhancing my skills to nature my future.  less

    helpdesk-support 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Customer Service Specialist

    I have over ten years experience in the field of customer service. I have worked in retail, hospitality, construction, and technical support. My experience has made me very strong in the area of communication. I am precise, clear, and excellent … more

    I have over ten years experience in the field of customer service. I have worked in retail, hospitality, construction, and technical support. My experience has made me very strong in the area of communication. I am precise, clear, and excellent at simple explanations to the client via phone & written communication. I am highly proficient in Microsoft based products, but also have the capacity to learn quickly. I have a typing speed of 70 wpm with a 99% accuracy. I enjoy working independently and as a team. I am interested in providing customer service either inbound or outbound calls, as well as written communication. I am a great researcher and have a good eye for detail. I can obtain any software and or hardware required at a moment's notice.  less

    customer-service call-handling helpdesk-support microsoft-word facebook-marketing data-entry 00 more less
    • $15.56 HOURLY RATE
    • 4.5
    • 23 HOURS
    • CANADA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 9 TESTS
  • Web Researcher, Customer Service Rep,Data Entry Specialist

    I always try to complete my job in time and I make no room for errors. My previous client's ratings & comments show that I'm always doing my job well. Experienced with the following: * Data Entry / Data Mining / Data … more

    I always try to complete my job in time and I make no room for errors. My previous client's ratings & comments show that I'm always doing my job well. Experienced with the following: * Data Entry / Data Mining / Data Transfer * Web Research * Google Docs / Google Spreadsheet * eCommerce websites * Inbound and outbound phone support * Chat support * Email support * Order Processing * Billing and Inquiries (Banking) * CRM * Dropbox I am confident that I can accomplish certain tasks effectively in a short period of time with less supervision, provided, with clear instructions given. Having to work with different call centers made me realize the importance of organization, being detail oriented and the drive to make sure that the client/employer/contractor is satisfied with the service that I'm providing.  less

    internet-research customer-service data-entry seo-keyword-research helpdesk-support travel-agent google-app-engine avaya transcription google-docs outbound-sales google-spreadsheet ecommerce-consulting lead-generation 00 more less
    • $4.22 HOURLY RATE
    • 4.8
    • 1684 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 8 TESTS
  • Virtual and Admin Support Expert

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other … more

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable  less

    microsoft-powerpoint data-analysis central-desktop technical-support helpdesk-support technical-documentation project-management web-content-management 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 177 HOURS
    • INDIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • IT Technician

     Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.  Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

    helpdesk-support 00 more less
    • $27.78 HOURLY RATE
    • 3.8
    • 239 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Seasoned linux Administrator - Nginx , apache, cPanel, Shell scripting

    Hello, I am Vinod and I have more than 7 year experience in managing Linux and cPanel servers. I have versatile experience in setting up and managing servers, optimizing them for the best usage and fine tuning the security aspects … more

    Hello, I am Vinod and I have more than 7 year experience in managing Linux and cPanel servers. I have versatile experience in setting up and managing servers, optimizing them for the best usage and fine tuning the security aspects. I am very good in migrating websites or applications from one server to another with lowest possible downtime. Along with that I use shell scripting to automate day-to-day activities. I have set up and maintained clusters of DNS servers, web servers using Apache / Nginx controlled by a Load Balancer, Db servers using MySQL / Percona /MariaDB with Master - Slave replication. I have also experience in setting up NFS server for remote storage. I can be available any time on all weekdays and can provide industry references if needed. Why you wont regret for hiring me. 1. I love what I do and I insist on doing it well. 2. I follow certain work ethics and 100 % privacy and confidentiality is promised. 3. I do not outsource my projects. 4. I use Linux PC and Laptop and hence my computer is free from virus. 5. Have more than 3 active internet connections. DSL, WiMAX, 3G x 2 . So no ISP issue I am 1. True professional. An engineer by profession and education. 2. I am honest. I don't boast on what I don't know. I know Linux and I know it well. 3. I would rather ask 100 questions than making mistakes. 4. NDA is fine. Can send it as a hard copy / fax / email. 5. I have many other things to do too and I value my personal life too. So no lame excuses or delay projects. I am efficient in my work. I believe " a stitch in time saves nine " completely. 6. I understand that what you are spending is your hard earned money. 7. I will be online on Skype / Gtalk / Yahoo / AIM and I will be available on email / phone. With my 8.5 year experience, I believe I can understand what is the requirement completely. I have been a help desk (Kayako, Perlbill, WHMCS, Cereberus ) tech for the last 6 and half years and I have been dealing with a lot of people ranging from technically sound server / network administrators and architects to laymen. I can effectively communicate in a language which is understandable to whom I am dealing with. Pasting below a briefing about my skills. my experiences include --Centos, FreeBSD, Ubuntu , Redhat -- PCI -- Nagios -- Apache , Nginx , Lighttpd -- Exim -- MySQL , Percona , MariaDB -- Bind -- NFS -- Shell scripting, Working over command line. -- Control panels like cPanel, Plesk, Webmin, -- Cloud operating systems like Applogic, Onapp. -- Working on KVM switch ( for installing OS / networking issue trouble shooting etc ) -- Server security , Firewalls, Mod Security -- Documentation Skills And many other services / applications which are necessary for managing linux based servers and applications.  less

    unix-shell whm apache-administration nginx dns mysql mail-server-implementation cpanel email-technical-support pci-compliance load-balancing database-administration clustering virtualization virtuoso exim helpdesk-support email-deliverability-consulting 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 665 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Top 10% ~ VA ~ Expert Support ~ WordPress Web Master ~ & More ~ USA

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates … more

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.  less

    customer-support virtual-assistant administrative-support web-content-management helpdesk-support forum-moderation data-entry internet-research internet-marketing property-management wordpress google-analytics paypal-integration seo data-analysis project-management recruiting 00 more less
    • $33.33 HOURLY RATE
    • 4.1
    • 1182 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 3 TESTS
  • Executive Administrative Assistant

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research … more

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research and advertising, data mining, and blogging. I type at a rate of 70 wpm and 120 spm on a calculator. I have expert know of MS Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, and ACT. My ideal virtual assistant job is working for a busy executive who needs a top-notched assistant to assist him/her with client services, travel, website, writing (i.e., blogging, correspondence, technical procedures, etc.), and email management.  less

    technical-writing business-writing word-processing customer-service transcription event-planning database-management administrative-support blog-writing helpdesk-support spreadsheets project-management order-processing database-administration data-entry virtual-assistant accounts-receivable-management receptionist-skills 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1173 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 3 TESTS
  • Data Entry Expert, Virtual Assistant and Social Media Management

    My main objective is to impart my skills and knowledge in customer service, data entry, market research, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to … more

    My main objective is to impart my skills and knowledge in customer service, data entry, market research, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I always make sure that every single cent that they're paying to me is worth it. Product uploading: I have uploaded several products on platforms like Magento, networks solution, joomla, big commerce, pro store, yahoo small business. for this tasks I have researched on several web sites for price comparison as well as to collect product information. Market research: In this type of job I have expertise as I have interviewed for several industries like hospitals, colleges, schools, business 2 business emails, business to consumers calls, etc. Data Entry: after web research data entry is my major expertise as this two expertise are two side of coin.  less

    customer-service virtual-assistant helpdesk-support social-media-marketing event-management facebook-marketing data-entry microsoft-excel microsoft-word market-research telephone-skills internet-surveys survey-design public-relations voice-over interactive-voice-response data-analysis 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 846 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 10 TESTS
  • Writer | Social Media Manager | Internet Marketer | Customer Service

    Providing quality service that exceeds customer's expectations is what I aim for in every interaction. I have worked as a call center agent for an outsourcing company based in the US and worked my way up until I became … more

    Providing quality service that exceeds customer's expectations is what I aim for in every interaction. I have worked as a call center agent for an outsourcing company based in the US and worked my way up until I became a team leader. I was responsible for generating weekly and monthly reports, supervising agents and ensuring that my team meets the target statistics such as number of closed sales, average handling time and resolution rate. My commitment is to make every customer experience nothing but perfect. I also take on article writing projects from time to time. Recently, I've been keen on social media and marketing projects. I would be happy to work with you on your next project!  less

    social-media-marketing data-analysis data-entry seo helpdesk-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1044 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
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