Helpdesk Freelancers

Showing 160 freelancers

Helpdesk Freelancers

Showing 160 freelancers

  • Customer support/web Research/Data Entry/chat,email expert

    Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre … more

    Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre in 2009, where I worked for Bell Canada and some other US based financial service providers. I also have worked for two US based Taxi companies as well. I am confident to provide high quality customer service and my only aim is to work for a prominent company for a very long time and show consistent performance.  less

    customer-service internet-research email-handling virtual-assistant technical-support email-technical-support order-processing helpdesk-support telephone-skills call-handling 00 more less
    • $4.44 HOURLY RATE
    • 4.2
    • 1633 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • MR

    Francis Mwanzia is a 25 year's old man, single and from Kenya who has undergone the full degree course in Information Technology in Jomo Kenyatta University of Agriculture and Technology, own a Diploma of IT from the same university … more

    Francis Mwanzia is a 25 year's old man, single and from Kenya who has undergone the full degree course in Information Technology in Jomo Kenyatta University of Agriculture and Technology, own a Diploma of IT from the same university and has undergone the International Computer Driving Licence (ICDL) certification. I am skilled in computer management and have strong skills in computer support and networking skills. Having worked with Unilever Tea Kenya, Alpine Coolers Ltd and Currently working with Kenya-web.com an ISP based company in Kenya where I am enhancing my skills to nature my future.  less

    helpdesk-support 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Web Researcher, Customer Service Rep,Data Entry Specialist

    I always try to complete my job in time and I make no room for errors. My previous client's ratings & comments show that I'm always doing my job well. Experienced with the following: * Data Entry / Data Mining / Data … more

    I always try to complete my job in time and I make no room for errors. My previous client's ratings & comments show that I'm always doing my job well. Experienced with the following: * Data Entry / Data Mining / Data Transfer * Web Research * Google Docs / Google Spreadsheet * eCommerce websites * Inbound and outbound phone support * Chat support * Email support * Order Processing * Billing and Inquiries (Banking) * CRM * Dropbox I am confident that I can accomplish certain tasks effectively in a short period of time with less supervision, provided, with clear instructions given. Having to work with different call centers made me realize the importance of organization, being detail oriented and the drive to make sure that the client/employer/contractor is satisfied with the service that I'm providing.  less

    internet-research customer-service data-entry seo-keyword-research helpdesk-support travel-agent google-app-engine avaya transcription google-docs outbound-sales google-spreadsheet ecommerce-consulting lead-generation 00 more less
    • $3.56 HOURLY RATE
    • 4.8
    • 1690 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 8 TESTS
  • Virtual Assistant with Photoshop, WordPress, eCommerce and SEO skill.

    Over the last 7 years, I have worked as an executive at an IT company & providing freelance service from last 2 years. I am aimed to provide quality and unique services via oDesk. Each new Project is a new challenge … more

    Over the last 7 years, I have worked as an executive at an IT company & providing freelance service from last 2 years. I am aimed to provide quality and unique services via oDesk. Each new Project is a new challenge for me. I am eager to keep on growing and offering my great services! I have solid experiences at Photo editing, eCommerce product uploading, SEO, Project Management, PPC Campaign management, Social Media Marketing, Blog/Forum Commenting, Web Research, Data Entry, Basecamp, Wrike, Trello, FB Power Editor, Google Ads Power Editor, VM Ware, VPN tools, Aweber, Pure-lavarage, MS-Office application + various related business works. =============== Service Description : =============== - Blog & Website maintenance - eCommerce Product Management - Image retouching & Manipulation - Online Marketing - Marketing Collateral Design - Onpage & Offpage SEO - Citation Building & Audit - PPC Campaign Setup & optimization - PPC Display Ads Design - Logo Design - Banner & Cover Design - Mobile Applications UI Design I pride myself on my accuracy, efficiency, reliability and paying attention to details. I am dedicated to provide quality service within the time frame provided by the Client. Thank you to review my profile.  less

    adobe-photoshop adobe-illustrator logo-design photo-editing photo-manipulation photograph-color-correction banner-design helpdesk-support virtual-assistant ppc-advertising 00 more less
    • $4.44 HOURLY RATE
    • 4.8
    • 543 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Virtual and Admin Support Expert

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other … more

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable  less

    microsoft-powerpoint data-analysis central-desktop technical-support helpdesk-support technical-documentation project-management web-content-management 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 193 HOURS
    • INDIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • IT Technician

     Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.  Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

    helpdesk-support 00 more less
    • $27.78 HOURLY RATE
    • 3.8
    • 239 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Executive Administrative Assistant

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research … more

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research and advertising, data mining, and blogging. I type at a rate of 70 wpm and 120 spm on a calculator. I have expert know of MS Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, and ACT. My ideal virtual assistant job is working for a busy executive who needs a top-notched assistant to assist him/her with client services, travel, website, writing (i.e., blogging, correspondence, technical procedures, etc.), and email management.  less

    technical-writing business-writing word-processing customer-service transcription event-planning database-management administrative-support blog-writing helpdesk-support spreadsheets project-management order-processing database-administration data-entry virtual-assistant accounts-receivable-management receptionist-skills 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1173 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 3 TESTS
  • Writer | Social Media Manager | Internet Marketer | Customer Service

    Providing quality service that exceeds customer's expectations is what I aim for in every interaction. I have worked as a call center agent for an outsourcing company based in the US and worked my way up until I became … more

    Providing quality service that exceeds customer's expectations is what I aim for in every interaction. I have worked as a call center agent for an outsourcing company based in the US and worked my way up until I became a team leader. I was responsible for generating weekly and monthly reports, supervising agents and ensuring that my team meets the target statistics such as number of closed sales, average handling time and resolution rate. My commitment is to make every customer experience nothing but perfect. I also take on article writing projects from time to time. Recently, I've been keen on social media and marketing projects. I would be happy to work with you on your next project!  less

    social-media-marketing data-analysis data-entry seo helpdesk-support 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1439 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Experienced PHP Coder | Codeigniter | Bootstrap Responsive design

    100% Skilled and Real 2.5 years’ experience in Responsive Dynamic Website development with, (i) Object-oriented programming with PHP5, (ii) PHP Codeigniter and Zend framework based web application or CMS development, (iii) MySQL Database administration, Apache-administration (iv) Javascript OOP, (v … more

    100% Skilled and Real 2.5 years’ experience in Responsive Dynamic Website development with, (i) Object-oriented programming with PHP5, (ii) PHP Codeigniter and Zend framework based web application or CMS development, (iii) MySQL Database administration, Apache-administration (iv) Javascript OOP, (v) Use of jQuery library, plug-ins, (vi) Ajax and XML implementation, (vii) Responsive Website design with CSS3 framework and Grid layout design, (viii) HTML5 capability, (ix) XHTML ## Expert to write perfect and standard PHP code. ## Master to develop professional web application or CMS using PHP/MySQL. ## Capable to create Responsive website design (HTML5, CSS3 framework) that is able to display on Laptop, Smartphone, Tab and Responsive Back-end and Front-end theme integration. ## Skilled and experienced to develop robust and large web applications using popular PHP Codeigniter framework, Zend framework. ## Familiar and experienced in Github (https://github.com/), bitbucket (https://bitbucket.org/repo/all/relevance), SVN (Beanstalk) repository for collaborative coding. ## Hands on experience to create MySQL database with around 100 tables and expertise in MySQL database administration. ## Facebook API, Twitter Bootstrap, Social network connectivity, Google-maps-api with the website, use and edit of third-party template. ## Clear understanding and experience of e-Commerce web application development using OsCommerce and integration of Shopping cart such as Magento, Zen cart, X-cart to the web application, Payment gateway like Paypal integration. ## Knowledge on SugerCRM and Work experience on Vtiger CRM Software (https://www.vtiger.com/), Tradetuber (http://www.tradetuber.com) and their web-based software http://eboss.tradetuber.com/en.html which integrated with the CRM. ## Always develop web application with Software Engineering approach where Agile-scrum methodology, Water-Fall model, Software Development Life Cycle (SDLC) are followed. ## Able to write hand code perfectly without supervision using Notepad++ or other commonly used IDEs. ## Capable to manage multiple web development projects with different international client utilizing own skills, experience and utmost effort. ## Committed to bring professional look and smart presentation in my web application development. ## Quick learning capability and adaptable with new technology. ## Fully concentrated on quality of work, 100% dedicated to meet the project deadline and achieve the satisfaction from the client. ## Have organization skills and ability to lead a team with excellent cooperation and coordination. ## Have expertise in written and oral communication with international client and self-motivated to work with them. ## Always Keeping good relationship with the client if he/she needs to work with me again. Love to take challenge all time to build-up new awesome web applications with perfect functionality for my honorable client or for a Business Organization and thereby would like to see me as a "Rockstar PHP Developer". Thank you for visiting my profile. Cheers, Ashis  less

    php mysql css3 xhtml html windows-xp-administration email-handling helpdesk-support customer-service adobe-photoshop adobe-fireworks adobe-illustrator cpanel ssl microsoft-outlook-development virus-removal hardware-troubleshooting network-administration 00 more less
    • $10.00 HOURLY RATE
    • 4.9
    • 490 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 11 TESTS
  • Project Manager, Market Researcher, Business Development, Analyst

    I.T. Engineer, MBA Marketing. Worked as Market Analyst and currently working as Project Manager. Have Technical as well as Management Skills. List few below: Trend Analysis, Sales Forecasting, Developing Business Plan, Maintaining Budget, Designing Financial and Sales Models Business … more

    I.T. Engineer, MBA Marketing. Worked as Market Analyst and currently working as Project Manager. Have Technical as well as Management Skills. List few below: Trend Analysis, Sales Forecasting, Developing Business Plan, Maintaining Budget, Designing Financial and Sales Models Business Strategy Formulation, Market Research, Financial Planning, Accounting Investment Analysis, Formulating Marketing Ideas and Campaigns, Customer Service MS-Office Suite, OpenOffice.org, Dreamweaver, QuickBooks, OutSystems Agile Platform, MySQL, Oracle Languages: HTML, C, C++, Java Operating Systems: Windows 98/2000/XP/Vista/7, Linux and Mac  less

    financial-management financial-analysis budgeting business-plans business-analysis business-models marketing-strategy strategic-planning internet-research market-research internet-marketing helpdesk-support 00 more less
    • $15.00 HOURLY RATE
    • 4.6
    • 5 HOURS
    • INDIA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 7 TESTS
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