Helpdesk Freelancers

Showing 96 freelancers

Helpdesk Freelancers

Showing 96 freelancers

  • Experienced,Dependable,Professional Customer Executive/Data Entry Exp

    I am an expert Customer Service Executive/Supervisor with 12 years experience with inbound and outbound calling. I am a highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY … more

    I am an expert Customer Service Executive/Supervisor with 12 years experience with inbound and outbound calling. I am a highly determined, keen, polite individual with great communication skills, maintain focus by setting goals and reaching them. My motto (QUALITY work though great CUSTOMER SERVICE). I LOVE what I do. I am also experienced with collections and transferring customer to the various departments as well as being a Data Entry Specialist. I am dedicated to giving my BEST at whatever project is handed to me. I love the fast paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge.  less

    helpdesk-support customer-service telephone-skills data-entry outbound-sales 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4184 HOURS
    • SAINT KITTS AND NEVIS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
  • Writer / Editor / Marketing Strategist

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue … more

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue as the final arbiter for copy and content. As an editor for International News Editing, I edited features and articles for Bernama (Malaysia), The Nation (Thailand), The Kuwait Times, and The Straight's Times (Singapore). As an Advanced Communicator Silver with Toastmasters International, I was a national leader in Thailand where I served as Area Governor. I have lived in four countries on four continents; England, Australia, America, and Thailand . I presently reside in Bangkok.  less

    business-writing editing copy-editing magazine-layout proofreading customer-service helpdesk-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 4959 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 10 TESTS
  • Mechanical Engineer, Customer Support Representative, Translator

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made … more

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made use of AutoCAD for different drawings, mostly 2D. I'm Albanian with a sound knowledge of English, Italian, Russian languages. I've the title European Railway Engineer. I'm diesel-electrical locomotive engineer. I've also a successful experience with automotive industry (managing the Warranties and Spare Parts for different auto brands). I have participated and discussed in international railway meetings and I've organized myself such events. In some such events I've made simultaneous translation. I've very good PC skills. I've created three MS Access databases for two different companies. One of the databases includes VBA code as an interactive database for passenger trains timetable. I've created different PowerPoint presentations.  less

    helpdesk-support ebay-motors autodesk microsoft-excel microsoft-access microsoft-powerpoint microsoft-visual-basic 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 7489 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 25 TESTS
  • Account Creation Specialist,Data Entry,Help Desk

    I worked as a help desk support for almost three years and I decided to join desk to enhance my skill and knowledge. I want to apply what I've learned in school and as a help desk to ensure … more

    I worked as a help desk support for almost three years and I decided to join desk to enhance my skill and knowledge. I want to apply what I've learned in school and as a help desk to ensure that can do the job on time with speed and accuracy. success in every project is my goal..  less

    zoho-crm helpdesk-support call-handling data-entry technical-support lead-generation data-mining 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • US Educated IT Professional, Project Manager, system Analyst

    Results-driven professional with 10 years experience managing high-volume business operations. Excellent problem-solving skills and a strong orientation in customer service/ satisfaction. Able to work under pressure in fast-paced, time-sensitive environments. Experienced in analyzing and streamlining product delivery systems to increase productivity, quality and efficiency. Proven ability to manage projects from planning through execution and completion.

    project-management customer-support helpdesk-support technical-support business-analysis information-design business-intelligence customer-service 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 497 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Recruiter, Helpdesk Analyst, Incident Manager, Customer Support

    I am a dedicated, honest & hardworking person. To provide quality work is my main objective. I have over 9 years of experience, working in the BPO field & I have strong knowledge on Recruitment, IT Service Desk & Customer Support. I can … more

    I am a dedicated, honest & hardworking person. To provide quality work is my main objective. I have over 9 years of experience, working in the BPO field & I have strong knowledge on Recruitment, IT Service Desk & Customer Support. I can use standard Microsoft Office programs, especially Ticket/Helpdesk logging systems, Citrix & other web based platforms. * I have successfully closed hires for technical & non - technical positions & was able to maintain zero attrition rate by accurately identifying the right candidates for our clients. * I am also well experienced with end of week report generation, data validation business correspondence & collaboration in marketing activities i.e job fairs, open house campaigns etc., * I use high speed internet via Fiber Optics connection which is maintained by one of the leading ISP & residential land line providers in the Philippines. With a minimum download speed of 5mbps & upload speed of 2.85mbps this ensures fast transmittal of documents, web/applications access & most importantly Voip calls through Skype or Google. *I have standard office equipment to use, such as; a Plantronics Skype Headset (with noise cancelling feature) a good working laptop with licensed Windows 7 Home Basic for the OS & a regular printer. * I also have back up internet connection (broadband 4G) ready for use, in cases of power surges or weather disturbances. * My work area has minimal background noise, as I work in an air conditioned room, which allows me to concentrate on what I do.  less

    recruiting behavioral-event-interviewing human-resource-management service-level-management helpdesk-support email-technical-support technical-support customer-service call-handling linkedin-recruiting 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 541 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 8 TESTS
  • Experienced VA / Video Editor / Customer Service Associate / PM

    I have been working in a BPO (Business Processing Outsourcing) Company for 5 years now. Our business specializes in background screening Investigation for company hires of our clients. Currently I'm a Systems Support Analyst providing support to users of … more

    I have been working in a BPO (Business Processing Outsourcing) Company for 5 years now. Our business specializes in background screening Investigation for company hires of our clients. Currently I'm a Systems Support Analyst providing support to users of the system, process training and project management. In addition, I have experience in customer relations, company research information and data entry jobs. Projects in Odesk: - School and company contact research - Basic mobile application report trend - Mobile Application testing - Mobile App description writing - Simple Video Editing (Youtube and Window Movie Maker) I am now seeking opportunities to actually be of service in whatever job that is in relation to my background and experience.  less

    data-entry internet-research helpdesk-support tumblr email-technical-support technical-support telephone-skills facebook-api twitter-api 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 544 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Administrative-support data-analysis data-entry data-mining...

    WHY HIRE ME? When I commit to a project or service, I do it because I know that I have the ability, skill and outstanding levels of service required to complete the job on time and with utmost professionalism. Training … more

    WHY HIRE ME? When I commit to a project or service, I do it because I know that I have the ability, skill and outstanding levels of service required to complete the job on time and with utmost professionalism. Training takes a significant amount of time, and investment from you, so that's why I've already ensured that my skills and capabilities are fully aligned with your requirements before submitting my bid to work on your project. Thank you. HOW I CAN HELP YOU Are you a business owner, manager or an executive and find yourself overwhelmed with work and need help with administrative tasks? Do you have a deadline to meet or simply need help managing and completing your current workflow? I can help. No job is too large or too small to handle virtually. I'm a professional who is ready and able to assist businesses like yours with any administrative task so that you can focus on generating revenue and achieving your goals. Having worked in various roles alongside Executives and business managers in the Administration, Web development, Real Estate, Finance, Legal and Sales industries, I am familiar with managing increasing workloads within tight deadlines. The tasks that I can assist you on are:- Data Entry, Transcription, Web Research, Email Handling, Mail Merging, Excel Cleansing, Typing, Excel Vba, Database Update, Adding Products Into E-Commerce Websites, Wordpress, Customer Service, Sales and Marketing etc.  less

    internet-research microsoft-word helpdesk-support telephone-skills microsoft-excel call-center-management bookkeeping administrative-support virtual-assistant data-mining 00 more less
    • $3.33 HOURLY RATE
    • 4.7
    • 70 HOURS
    • KENYA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 17 TESTS
  • Solution Expert / ITSM Consultant / Project Manager

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services … more

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multiple sites and areas of various multinational corporations. ​ Recognized for attention to detail, adherence to standards and expert technical background; proficient in piloting diverse teams across multiple organizational levels and through international boundaries to achieve and exceed client expectations. Accurately combine excellent technical and analytical abilities with awarded customer service skills. IT Service Management: ServiceNow Solution Expert / BMC Software ITSM Suite Consultant / Project Manager.  less

    itil itsm saas html mysql project-management technical-documentation technical-support helpdesk-support customer-service 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 970 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 7 TESTS
  • IT Admin / Project Manager / Social Media Researcher / Data Analyst

    A Graduate with Bachelor of Science in Computer Information degree plus Five9 Certification. 4 years experience as part of Technical Team - Support and Admin with top employers - Quickbooks, Qwest ISP, IBM and Accenture. Landed few Project Management positions with American … more

    A Graduate with Bachelor of Science in Computer Information degree plus Five9 Certification. 4 years experience as part of Technical Team - Support and Admin with top employers - Quickbooks, Qwest ISP, IBM and Accenture. Landed few Project Management positions with American Payroll Company (ADP) and Concur Technologies which lasted for 3 years. Have been given exceptional comments from clients here at oDesk for the past 2 years. With superb Analytic, Research, Management and Communication Skills that aims for Efficiency and Quality of work. Positive thoughts and attitude at work creates Positive results!  less

    internet-research data-analysis data-mining data-entry technical-support hardware-troubleshooting chat-support helpdesk-support project-management 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 664 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
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