* Years of supervisory experience acquired through mentoring and coaching customer service associates. * Excellent communication skills. Proficient in the use of the English language both verbally and in writing. Had undergone communication skills training and American accent/accent neutralization training and topped the Business Processing Language Assessment Scale (BUPLAS) during training with Hawaiian Airlines in 2007. Garnered a score of near native speaker. * Can work with minimal supervision. * Exposed to handling multiple lines of business in the BPO industry including training/nesting, contractual agents, customer support and email support/non-voice support. * Strong interpersonal skills. Amiable and adept in collaborating with others to achieve goals. * Strong client-relations skills.
Operations Management Job Cost Overview
Typical total cost of oDesk Operations Management projects based on completed and fixed-price jobs.
oDesk Operations Management Jobs Completed Quarterly
On average, 2 Operations Management projects are completed every quarter on oDesk.
Time to Complete oDesk Operations Management Jobs
Time needed to complete a Operations Management project on oDesk.
Average Operations Management Freelancer Feedback Score
Operations Management oDesk freelancers typically receive a client rating of 4.67.
Are you looking for help with project management, e-commerce, marketing management? I have been working on business projects for several years for small, medium companies and global corporations in USA and Europe. I know most common technologies used nowadays in digital world: PHP, SQL, Ajax, dot.net, mySQL, HTML, etc. My help includes the mixture of IT, business, marketing skills and expertize. Just let me try to help you.
Over 6 years extensive experience in operating management, project management and client service. My goal is to lead an organization into successful expansion or restructuring utilizing extensive experience in management tools and processes to achieve that success and a network of relationships in business, government, and academia to support the goals of the organization; with dedication to help propel an organization’s vision, and to assist the organization in delivering its message clearly is being realized.
* DEFINE * DESIGN * IGNITE * I consult based on you. You’re the business owner, which means you are the heart of your company. Let’s work together to organize and manage your company in a way that best fits your strengths and weaknesses. Not every business is the same, because not every entrepreneur is the same. I take the time with each of my clients to produce individualized and effective consulting. A lot of other consultants and coaches have a system set in places filled with forms and 7, 9 or 11 steps of how to run a successful business. This approach may work for some of you and it may irritate the everliving daylights out of the rest of you. There aren't 7 systems or 9 steps or even 249 modules you can learn that will guarantee a successful business and fulfilled entrepreneur. I'm also here to tell you that you don't have to know what activity-based costing and aggregate planning is, or what AIDA stands for, in order to run a successful business. Starting and managing your own company can be challenging, but it HAS to be fulfilling and enjoyable. You're an entrepreneur. I already know you are passionate, innovative and full of zest (which others like to call attitude). In my opinion fun, positive energy and enthusiasm go hand in hand with the know-how of running your own company. I'm here to consult based on YOU. Not good with numbers? No problem. Can't stand to manage others but want to start your own company? Piece of cake. Have a great idea and NO idea how to run a company? Come on over. Burnt Out? Let me help you become ignited again. I'm here to guide, help, motivate and assist you in whatever you need to make your business everything you have every imagined. I'm here to be your right hand (wo)man. Your partner. Your ignition. www.twofournine.com
Olga Slipchuk Agency Contractor
I am an experienced Project Manager. I am the person you're looking for if you want someone who keeps her commitments and gets stuff done. I particularly enjoy intellectual and interpersonal challenges where I can leverage my skills. I’m looking for a role where I can help grow company and increase revenue, develop my skills further, researching new technologies and reveling in new challenges. I am a self starter, I can manage sharp deadlines, generate accurate scopes, switch quick project management roles on demand. My Strengths are Woo; Communication; Positivity; Input; Maximizer.
Mac J. Agency Contractor
- Fluent in English and Filipino; - An internet savvy who loves to make people laugh and confident about themselves; - Enthusiastic, self-reliant, and disciplined. - Highly talented senior manager with 11 years of experience in operations, customer service and technical support; - Proven ability to develop, work with and stimulate synergy between departments and groups; - Excellent account management and vendor management/negotiation skills; - Up-to-date management skills and understanding of employee motivation; - Excellent presentation and communication skills; - Excellent fit to an empowered, accountable, and successful management team or organization.
Will exceed your expectations. Hard working, diligent and engaging collaborator and communicator with over fifteen years of experience in market, media and social media research. An out-of-the-box thinker who will provide you innovative ideas while still focusing on the details and deadlines.
Am in search of a full time challenging position. Having 14+ yrs global experience, MS in Computer Science, BE in Electronics and Communication, certified in PMP & ITIL, currently working as an Independent Management Consultant, have held multiple managerial positions like Currently… Management Training consultant for Tuv Rheinland HR Manager for a startup called Adroit Spartan In the Council of Advisors to the Board of American School of Bombay (ASB) Volunteering as an ESL teacher for parents in ASB DI Coordinator for Mumbai And others include… Process Management Consultant - HR consultant - Franchise consultant for a small company home automation in Mumbai, CEO of a small home automation company in Chennai, Virtual project Manager for Versata (Client: Ford), Global Asset Manager for Hewlett Packard (Client: General Motors), Tech Lead / Requirements Manager / Project Manager / Project Coordinator for General Motors project, Transition Manager / Operations Manager for Covansys (Client: General Motors) PTA President for American International School of Chennai Some of the displayed strengths are... Global Experience in majority of management areas, Effective Oral & written Communication, Ability to work in multiple time zones, Team management with team members situated globally, self motivated player with leadership development, process improvement - policy implementation specialist with training, Experienced in outsourced and inhouse complex projects, deliver the results within budget, time with processes in place and more. Attached is my resume. Please review the document and contact me if you need any additional information. Thanks for considering…
5+ years P&L management experience with heavy emphasis on identifying, distilling, and monitoring Key Performance Indicators (KPI's). A byproduct of this effort is that I became very efficient and proficient with data analysis tools and automation, predominately Excel, SAP, Business Warehouse, Microsoft Dynamics, and Jet Reports. I am looking to translate some of this insight into productive efforts with those either seeking help with a minor task or problem with Excel, or larger strategic and tactical efforts with optimizing their business. Very knowledgeable with PivotTables: structuring raw data that offers the most flexibility in offering meaningful data "slices". As a matter of necessity, efficiently structuring this data requires a high level of forethought mostly gleaned through experience, and a high level of competency with Excel formulas such as Vlookups and logic statements.
Have more than 10 years experience in the highly competitive business process outsource industry. Tenure marked by regular upward mobility defined by promotions, consistently meeting and surpassing goals. Always a team player, more recent positions marked by leadership roles. Positions included responsibility for collection, customer service, sales, and problem resolution. Have strong desire to remain within the industry.