phone support Professionals & Consultants

Showing 225 freelancers

phone support Professionals & Consultants

Showing 225 freelancers

  • Expert Volusion Web Developer, XML, API Google Base, PayPal Experss

    I'm an expert Volusion Web Developer, Fixing Volusion Coding Problems, Expert Web Scraper. Easy to work with on Volusion web development projects; fixing coding problems, API integration with search engines i.e. Google Base, merchant account and/or PayPal … more

    I'm an expert Volusion Web Developer, Fixing Volusion Coding Problems, Expert Web Scraper. Easy to work with on Volusion web development projects; fixing coding problems, API integration with search engines i.e. Google Base, merchant account and/or PayPal Express integration. building categories, building product pages. Expert web scraper, data harvester, data miner, extracting images and content from most any website, renaming, resizing images. Comfortable building product pages includes importing multiple images and SEO optimized content into a single product page. Offer help building a few product pages, a few hundred product pages, up to tens of 1000's of product pages for your store. Tasks that can take weeks to complete, we usually complete in a few hours or days. I have been working successfully in Volusion for over 7 years and I'm looking to build a good reputation on oDesk as a reliable source for Volusion customers to help you get your store up and running quickly; new to oDesk. Areas of my experience: Building product pages with multiple images and SEO optimized content. Volusion XML API Google Products Feed Integration. You must be on a Pro plan or higher with API access for Daily feed submissions. $150. Automate and publish your products in your Volusion store to Google Base feed once a day of hourly, price starting at $15/mo. price may vary on # of products. You must be on a Pro plan or higher with API access for Daily feed submissions. Volusion PayPal Express Integration Setup, Complete setup to accept payments from your Volusion store to PayPal. Volusion Google Analytics Setup Volusion Google Ad Words Conversion Tracking Setup Volusion Google Analytics and Ad Words Conversion Tracking Setup Volusion Social Bar Design, Customers can share your products easily: Volusion Slideshow Design: You provide the images for your slideshow; we will crop & re-size to fit your website design. Each slide is 'clickable' – links to a matching page within your site. No graphic text, buttons or photo editing.  less

    web-scraping web-design selling web-content-management website-development xml-web-services phone-support 00 more less
    • $48.89 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 9 TESTS
  • Top Seller, Customer Care Expert, Account Executive, Sales Coach

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales … more

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales coach and revenue maker. Highly motivated, persuasive, self-disciplined, honest, passionate, high-energy professional and goal-oriented towards work and growth of any company and projects handled in terms of marketing plan and strategy. Can work well in fast, pressuring situations.  less

    lead-generation customer-service customer-support telemarketing sales phone-support chat-support account-management event-management 00 more less
    • $7.78 HOURLY RATE
    • 4.6
    • 1135 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • Translations and Costumer Service

    Perfectionist and hardworking, concerned not only about customer and client, but personal satisfaction on every job. Experience working on translations: Paperwork- Manuals- Brochures- Ebooks- Articles- Books, etc. And in Customer Service as: Customer Service Representative QA Supervisor Team Leader I … more

    Perfectionist and hardworking, concerned not only about customer and client, but personal satisfaction on every job. Experience working on translations: Paperwork- Manuals- Brochures- Ebooks- Articles- Books, etc. And in Customer Service as: Customer Service Representative QA Supervisor Team Leader I only apply to the offers, when I am sure I have the skills needed to accomplish the job. Remarkable professional work is what I will provide you.  less

    call-handling email-handling customer-service receptionist-skills inbound-marketing phone-support clerical-skills translation-english-german translation-english-spanish 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 106 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Customer Services Specialist

    Above 8 years’ successful experience in Customer Services Inbound/Outbound calls, Project Management, BPO and Outsourcing industry, Outbound sales, upselling, data entry and phone support services. Excellent communication skills. Standout performer throughout the career Excellent working knowledge using Internet applications … more

    Above 8 years’ successful experience in Customer Services Inbound/Outbound calls, Project Management, BPO and Outsourcing industry, Outbound sales, upselling, data entry and phone support services. Excellent communication skills. Standout performer throughout the career Excellent working knowledge using Internet applications and regular office applications such as Ms Word, Ms Excel Excellent business analysis skills including but not limited to: 1.Business intelligence studies 2.SWOT analysis 3.high-level feasibility studies 4.gathering of the requirements 5.tracing the requirements during implementation 6.manage project scope 7.acceptance, installation, and deployment 8.A team player and leader with good interpersonal and negotiation skills. Proven excellent analytical ability, acumen of identifying problems effectively and innovation to suggest alternate solutions Ability to think, think wise and think out of the box Excellent with People Management, Stress Management, Time Management, Workforce Management, Leadership and Operations Financial Reporting and Analysis Ability to take wise decision decisions under extreme pressure Leadership & Management • Managing and leading the operations team. • Ensure operational team has all required mediums to carry out daily activities for Front Office. • Ensure all procedures are documented and made available to all Staff. • Ensure reports are produced and circulated to relevant recipients • Co-ordinate with relevant departments to ensure operational support is available and provided in a timely manner. • Highlight and manage training needs. • Managing whole process from hiring till separation including training, quality, and supervision on floor in coordination with different departments. Client Management • Ensure monthly targets communicated and agreed with client are met. • Ensure that Client AR is maintained within specified threshold • Ensure that team is updated with all instructions received from client on daily basis with the help of support departments People Management • Managing whole process from hiring till separation including training, quality, and supervision on floor in coordination with different departments. • Planning, Forecasting and Managing resources for current and upcoming projects. • Conducting performance related sessions with team on weekly and then monthly review of performance. • Achievement of sales targets by ensuring quality services are being provided at the same time • Responsible for the achievement of Sales targets of the unit • I have initiated different projects, motivational exercises, Campaigns and trainings to increase the numbers in Sales (Up selling). • I have ensured that Sales target of the unit are being met on daily, weekly, monthly and yearly basis Roles & Responsibilities • Handling queries of Telenor customers via inbound calls. • Providing help with FCR (First call resolution) and going with extra mile philosophy. • Providing product/service information, resolving network related issues and forwarding complaints to the concerned units with follow up till the resolution. • Always used Customer Centric Approach and went extra mile for timely resolution of customer’s issues. • Part of Extended HR Team, responsible for conducting assessment sessions and panel interviews for hiring Customer Relation Officers. • Managing, controlling, routing inbound call traffic via Avaya CMS supervisor software. • Ensuring that all postpaid, prepaid, dealers and corporate calls are routed to available agents or specialized agents. • Ensuring all the calls are answered within the set SLO (Service level objective) so as to avoid over serving or under serving. • Ensuring Adherence monitoring, breaks distribution to call center agents, maintaining call center attendance and assigning alternate tasks to agents, maintaining STR (Shift Traffic Report) etc. • As a Traffic controller I met the best service levels by optimum allocation of resources and effective queue management.  less

    complaint-management data-entry customer-support phone-support customer-service sales data-sheet-writing project-management 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 81 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
  • Project Manager

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not … more

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not only am I excellent at following instructions, you will be happy to find that I can find the solution to any problem on my own. I bring a vast amount of knowledge, along with the ability to listen and reason. With my work experience including every aspect of Information Technology makes me uniquely qualified for managed Programming teams and deployments that are on a large scale. After I have begun a job I never walk away and am still in contact with every employer I have worked with. I will also prove to be a valuable team leader. Thank you for your time and I appreciate the opportunity you have given me.  less

    customer-support administrative-support chat-support vmware-administration phone-support computer-maintenance computer-hw-installation computer-assembly computer-networking computer-repair 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Industrial Engineer - Translator - Project Manager - V/A

    Over the last two years, I have been working on customer service and logistic area. My core competency is based on build project structure and also development of them. Provide excellent customer service and technical support under quality standards with … more

    Over the last two years, I have been working on customer service and logistic area. My core competency is based on build project structure and also development of them. Provide excellent customer service and technical support under quality standards with English and Spanish speaking customers. Translate, transcribe and edit any kind of document or spreadsheet. You can be sure I will do my best to exceed your needs!  less

    microsoft-excel phone-support translation-spanish-english article-writing creative-writing logistics project-management industrial-engineering 00 more less
    • $8.00 HOURLY RATE
    • 4.8
    • 94 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • SEO/CSR/VA/Email support/ English Instructor

    I'm seeking for a stable and full time job which suits my capabilities.For the past 6 years I used to work in different companies where I learned different things that usually applied in my every day commitments. I … more

    I'm seeking for a stable and full time job which suits my capabilities.For the past 6 years I used to work in different companies where I learned different things that usually applied in my every day commitments. I love mingling with different characteristics and views of people. While learning such new things from them I share what I have in me. My strength is self motivator,a team player, quick learner and I have the ability to adapt in all types of situations specially problem solving,.  less

    research-papers phone-support outbound-sales public-speaking travel-writing illustration cooking 00 more less
    • $4.44 HOURLY RATE
    • 4.6
    • 203 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Researcher and HR Specialist/Portuguese Translator/Virtual Assistant

    I have a degree in Business Administration and Translation by Universidade Católica de Goiás, Brazil. I provide services on time with fast turnarounds and high quality. If you looking for professional service you do not need to look anywhere else, get your projects done today!

    translation-english-portuguese project-management human-resource-management payroll-processing internet-research administrative-support phone-support 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 237 HOURS
    • BRAZIL
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people … more

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.  less

    email-handling customer-support technical-support administrative-support chat-support phone-support english-tutoring internet-research content-writing article-writing recruiting live-chat-software 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4037 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Certified Bookkeeper and Administrative Expert

    To provide services to clients needing administrative tasks completed. I will do this by using my work experience and college education in Business Administration and Marketing. I have 6 years of experience in Quickbooks and am certified in Quickbooks 2013. I am organized, efficient, and guarantee the satisfactory completion of tasks.

    bookkeeping administrative-support microsoft-access data-entry email-marketing facebook-marketing accounting real-estate-idx phone-support customer-service report-writing 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1930 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
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