Phone Support Agents & Call Center Representatives

Showing 198 freelancers

Phone Support Agents & Call Center Representatives

Showing 198 freelancers

Get Your Phone Support Project Started Today!

Post your phone support project on oDesk and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On oDesk, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on oDesk for free!

Phone Support Job Cost Overview

Typical total cost of oDesk Phone Support projects based on completed and fixed-price jobs.

oDesk Phone Support Jobs Completed Quarterly

On average, 106 Phone Support projects are completed every quarter on oDesk.

106

Time to Complete oDesk Phone Support Jobs

Time needed to complete a Phone Support project on oDesk.

Average Phone Support Freelancer Feedback Score

Phone Support oDesk freelancers typically receive a client rating of 4.38.

4.38

Last updated: July 1, 2014

  • MANAGING SOCIAL MEDIA SERVICES, VIRTUAL ASSISTANT, DATA ENTRY

    MANAGING SOCIAL MEDIA SERVICES, VIRTUAL ASSISTANT, DATA ENTRY, WEB RESEARCH,MS WORD,MS EXCELL, GOOGLE DOCS

    data-entry phone-support 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 12291 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Cheyser Herrera

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with … more

    I am very well-oriented with phone ethics. I have 2 years experience in the BPO industry as a Customer Support Representative. I handled inquiries, reservations, changes and cancellations. I also handled complaints and refunds. Top 1 Customer Support Agent with Expedia four times in 1 year. I was promoted as a tier 2 agent as supervisory position for agents under tier 1 positions. Rest assured that I will provide excellent Customer Service.  less

    transcription phone-support customer-support travel-agent complaint-management 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1222 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Phone support, data-entry, article writing, transcriber, proofreader

    I have 4 years of experience in providing the best customer service via phone support. I am fluent in English both written and verbal. I'm keen to details and I always make sure that I deliver the best service … more

    I have 4 years of experience in providing the best customer service via phone support. I am fluent in English both written and verbal. I'm keen to details and I always make sure that I deliver the best service to my clients. I am an experienced writer and proofreader as well. I have experience in snippets writing, creative image description writing and article writing for SEO. I also did a few transcribing jobs. With my experience and dedication will surely bring each assigned work to its best quality. :)  less

    article-writing accounting phone-support transcription data-entry 00 more less
    • $3.00 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 7 TESTS
  • SEO/CSR/VA/Email support/ English Instructor

    I'm seeking for a stable and full time job which suits my capabilities.For the past 10 years experienced I used to work in different companies where I learned different things that usually applied in my every day commitments … more

    I'm seeking for a stable and full time job which suits my capabilities.For the past 10 years experienced I used to work in different companies where I learned different things that usually applied in my every day commitments. I love mingling with different characteristics and views of people. While learning such new things from them I share what I have in me. My strengths are self motivator,a team player, quick learner and I have the ability to adapt in all types of situations specially problem solving,.  less

    research-papers phone-support outbound-sales public-speaking travel-writing illustration cooking 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 264 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Project Manager, IT Recruiter, Virtual Assistant, QA,Test Validator

    I have been working online since June 2009 as Project Manager, Virtual Assistant, IT Recruiter and supports an online BPO which are composed of a team of encoders. We usually support Advertisers which are our long term clients. I have … more

    I have been working online since June 2009 as Project Manager, Virtual Assistant, IT Recruiter and supports an online BPO which are composed of a team of encoders. We usually support Advertisers which are our long term clients. I have been a Software Test Validation/Software Associate Engineer for 2.6 years at Lear Corporation. Currently I am supporting as VA and test validation for mobile application business. Our Goal is to make clients happy on their business, hit the target and produce a work at our best.  less

    project-management data-encoding virtual-assistant recruiting phone-support software-qa-testing 00 more less
    • $11.11 HOURLY RATE
    • 4.3
    • 2065 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Customer Support / Virtual Assistant / Live Chat Expert

    I have worked in the contact center industry for five years. Through my work experience, I have learned to deal with customers in all walks of life. I learned to satisfy customers without losing my integrity. Most of all, it taught me how to be flexible in dealing with people with different cultural backgrounds.

    call-handling phone-support computer-networking email-handling email-technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6777 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Expert Professional Freelancer

    Provide quality services in graphic designing such as logo, uncoded website, package design and typography. Provide top-quality articles and written English projects with sensitivity to correct grammar and spelling. Execute outgoing calls or receive inbound calls to/from English-speaking clients … more

    Provide quality services in graphic designing such as logo, uncoded website, package design and typography. Provide top-quality articles and written English projects with sensitivity to correct grammar and spelling. Execute outgoing calls or receive inbound calls to/from English-speaking clients regarding sales or technical troubleshooting. To setup QuickBooks for business; provided bookkeeping services and technical support using QuickBooks Pro and Premier versions; and other accounting transactions like bank reconciliation, online banking, creating reports Insure constant communications with clients to provide room for suggestions and improvements between the two parties involved in a project. My portfolio: http://www.behance.net/gallery/Logos/1687474 QuickBooks score in Smarterer: http://smarterer.com/patzs  less

    print-layout-design logo-design blog-writing intuit-quickbooks article-writing virtual-assistant phone-support 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service, Helpdesk, Email responses ,keyword search,Live-chat

    I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with almost 5 years of experience in working at … more

    I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with almost 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. Internet speed: http://www.speedtest.net/my-result/3513786226  less

    internet-research customer-service helpdesk-support customer-support phone-support email-handling microsoft-visual-c++ travel-agent zendesk mailchimp 00 more less
    • $8.11 HOURLY RATE
    • 4.7
    • 2501 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people … more

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.  less

    english-tutoring live-chat-software email-handling article-writing internet-research customer-support phone-support chat-support administrative-support technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4371 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Translations and Costumer Service

    Perfectionist and hardworking, concerned not only about customer and client, but personal satisfaction on every job. Experience working on translations: Paperwork- Manuals- Brochures- Ebooks- Articles- Books, etc. And in Customer Service as: Customer Service Representative QA Supervisor Team Leader I … more

    Perfectionist and hardworking, concerned not only about customer and client, but personal satisfaction on every job. Experience working on translations: Paperwork- Manuals- Brochures- Ebooks- Articles- Books, etc. And in Customer Service as: Customer Service Representative QA Supervisor Team Leader I only apply to the offers, when I am sure I have the skills needed to accomplish the job. Remarkable professional work is what I will provide you.  less

    call-handling email-handling customer-service receptionist-skills inbound-marketing phone-support clerical-skills translation-english-german translation-english-spanish 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 194 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
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