phone support Professionals & Consultants

Showing 55 freelancers

phone support Professionals & Consultants

Showing 55 freelancers

  • Energetic Customer Service Relationship Specialist

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in … more

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.  less

    customer-service administrative-support phone-support 00 more less
    • $18.33 HOURLY RATE
    • 5.0
    • 1864 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Project Manager, IT Recruiter, Virtual Assistant, QA, Test Validator

    I have been working online since June 2009 as Project Manager, Virtual Assistant, IT Recruiter and supports an online BPO which are composed of a team of encoders. We usually support Advertisers which are our long term clients. I have … more

    I have been working online since June 2009 as Project Manager, Virtual Assistant, IT Recruiter and supports an online BPO which are composed of a team of encoders. We usually support Advertisers which are our long term clients. I have been a Software Test Validation/Software Associate Engineer for 2.6 years at Lear Corporation. Currently I am supporting as VA and test validation for mobile application business. Our Goal is to make clients happy on their business, hit the target and produce a work at our best.  less

    project-management data-encoding virtual-assistant recruiting phone-support software-qa-testing 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 1394 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • VA/PA/Exec Asst/MRKG ASSOCIATE/RESEARCHER/B2B

    To unload the great bulk off the shoulders of my employer and be an asset to management. I am a work from home person who is willing to work irregular hours for business and personal research. My experience include data … more

    To unload the great bulk off the shoulders of my employer and be an asset to management. I am a work from home person who is willing to work irregular hours for business and personal research. My experience include data mining and entry, email generator and sender, web research, lead generation, customer service, project officer, personal assistance, sales and marketing, marketing representative, appointment setter and telemarketer among others. Experience as a MARKETING REP for Insurance on oDesk for 7 months. My English proficiency oral and written are excellent. Worked as a personal secretary, cashier, payroll/computer clerk and for a local big company for 3 years. Managed a small personal business. Willing to learn where each job accepted is a challenge as well as an added experience for the next job.  less

    virtual-assistant data-entry phone-support customer-service email-technical-support email-marketing market-research 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 1360 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Customer Support / Virtual Assistant / Live Chat Expert

    I have worked in the contact center industry for five years. Through my work experience, I have learned to deal with customers in all walks of life. I learned to satisfy customers without losing my integrity. Most of all, it taught me how to be flexible in dealing with people with different cultural backgrounds.

    call-handling phone-support computer-networking email-handling email-technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 5946 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Top Seller, Customer Care Expert, Account Executive, Sales Coach

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales … more

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales coach and revenue maker. Highly motivated, persuasive, self-disciplined, honest, passionate, high-energy professional and goal-oriented towards work and growth of any company and projects handled in terms of marketing plan and strategy. Can work well in fast, pressuring situations.  less

    lead-generation customer-service customer-support telemarketing sales phone-support chat-support account-management event-management 00 more less
    • $7.78 HOURLY RATE
    • 4.6
    • 1135 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • Project Manager

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not … more

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not only am I excellent at following instructions, you will be happy to find that I can find the solution to any problem on my own. I bring a vast amount of knowledge, along with the ability to listen and reason. With my work experience including every aspect of Information Technology makes me uniquely qualified for managed Programming teams and deployments that are on a large scale. After I have begun a job I never walk away and am still in contact with every employer I have worked with. I will also prove to be a valuable team leader. Thank you for your time and I appreciate the opportunity you have given me.  less

    customer-support administrative-support chat-support vmware-administration phone-support computer-maintenance computer-hw-installation computer-assembly computer-networking computer-repair 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people … more

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.  less

    email-handling customer-support technical-support administrative-support chat-support phone-support english-tutoring internet-research content-writing article-writing recruiting live-chat-software 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4037 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Certified Bookkeeper and Administrative Expert

    To provide services to clients needing administrative tasks completed. I will do this by using my work experience and college education in Business Administration and Marketing. I have 6 years of experience in Quickbooks and am certified in Quickbooks 2013. I am organized, efficient, and guarantee the satisfactory completion of tasks.

    bookkeeping administrative-support microsoft-access data-entry email-marketing facebook-marketing accounting real-estate-idx phone-support customer-service report-writing 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1930 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Virtual Assistant/CSR/TSR/Admin Support/Data Entry/Chat/Telesales

    Ensure to provide a quality service in all tasks assigned and accurately collate the data and submit according to matrix. I am an experienced Product Trainer handling an ISP account (both voice and non-voice/chat) who would like to apply … more

    Ensure to provide a quality service in all tasks assigned and accurately collate the data and submit according to matrix. I am an experienced Product Trainer handling an ISP account (both voice and non-voice/chat) who would like to apply for the offered position. As part of our tasks we are sending daily reports, extracting files from word into excel, tracking of the applicants information using a consolidated tracker, responding to everyone's email especially those from the clients, sending weekly updates via email, attending conference calls, extracting reports about sites's completion status into excel, creating our consolidated tracker with formula for easy tracking and a lot more. I also took in calls for over three years as a customer service representative for an insurance account and as a technical sales representative both for voice and chat supports handling internet issues.  less

    customer-service data-entry internet-research medical-records-research phone-support microsoft-excel inbound-marketing sales appointment-setting 00 more less
    • $7.89 HOURLY RATE
    • 5.0
    • 1113 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Project Manager, HR Manager, Account Manager,VA, PA, SMM

    Worked over 7600++ Hours and counting on Odesk!!! Over 8 Years work experiences in a Call Center Industry plus 4 ++ years with oDesk clients. Here are a lists of other Expertise and Qualifications I possesses; >Excellent Phone & Email Support >Chat … more

    Worked over 7600++ Hours and counting on Odesk!!! Over 8 Years work experiences in a Call Center Industry plus 4 ++ years with oDesk clients. Here are a lists of other Expertise and Qualifications I possesses; >Excellent Phone & Email Support >Chat and Ticket Support via Zendesk >Expert with Inbound Lead Follow Up (Phone & Email) >Effective in Sending Emails on your behalf as your PA >Best in Organizing Emails >Top Agent for Outbound both in email and phone outreach >Master in List building, Database and Stock Management >Knowledge in Building and creating knowledge base >Excellent Appointment setter >Can Take inbound support phone calls >very efficient in Data Entry and research with the use of Google Drive (Docs, Spreadsheet), Gmail, GChat, GCalendar, >experienced in using online CRM tools like Salesforce, SugarCRM, Zoho, Basecamp, Zendesk, Linkedin,etc... Managerial Position I have taken both online and Offline: >>>Project Manager - I handled projects/businesses from start-up to middle scale. I handled recruitment process, training, team management, business analysis, process improvement and many more. >>>Team Manager - worked as Customer Service Manager which I handled a team of more than 15 agents working virtually. I was responsible for their performance and career growth through one on one coaching, performance analysis and action planning, call monitoring, team meeting, team building, process improvement and many more. >>>Staffing Manager- I have been an oDesk Agency owner and recuiter for more a couple of years now. I have recruited for Data entry providers, Researchers, sales executives, CSRs, VAs, graphic designers, software engineers, team managers, etc. I can create job postings from scratch, source, pre-select and interview candidates, HR-related tasks like handling payroll and employee benefits. >>>Account Manager- worked primarily with a large SaaS company taking care of new accounts and scheduling them for an online training to learn about the Software they have purchased. Processed orders, send quotes and proposals for renewals and doing Customer Success Calls for possible upgrades.  less

    email-handling customer-service virtual-assistant human-resource-management phone-support account-management linkedin-recruiting appointment-setting lead-generation 00 more less
    • $8.89 HOURLY RATE
    • 4.5
    • 7903 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
loading