I am looking to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people whether by phone or in person. Create integrated strategies to develop and expand existing customer sales,relationships, brand/product evolution, and media endorsement just to name a few. I would like to apply my experience where it can be utilized to improve customer satisfaction,and repeat business.
-Native English speaker. -Experienced VA; Personal/Administrative support -Experienced transcriptionist (4 years) with 95%-98% accuracy. -Customer Service Experience (3 years) -With medical background -Critical thinker; ability to discern and and anticipate the needs of a project. -Average typing speed: 60wpm. -Proactive in providing updates and status reports to my clients. -Can be available at anytime my client needs me to be available.
Hello: I am seeking to obtain a position where my extensive customer service, interpersonal, and multitasking skills can be further developed and used. I have worked in the customer service field since I was a young adult. I have worked from my home successfully for over 10 years. I live by a strong code of ethics; therefore I am sure to offer you my best. I arrive to work fully prepared to complete assigned tasks. If I am presented with a task that I do not understand I have no problem asking for clarification. I enjoy learning new skills. I am willing to negotiate salary depending on the project. I am completely self-motivated. I work efficiently independently, as well as with a team. I am naturally a cool, calm, and collected individual. I have answered inbound calls for fortune 500 companies such as H&R block and Mattel. I have received calls and placed orders for infomercial products, cellular telephone, cable and internet service, as well as for insurance companies. I enjoy interacting with others. I have worked as a billing, customer care, technical support and sales agent. I have also worked as an operator, a service order specialist, and a personal assistant. I have telemarketing, and some technical support experience as well. I do not conduct webcam Interviews. ~ dedication + motivation = success
Polished, professional Customer Service expert offering: - More than 10 years of experience providing customer support in busy front and back office environments for public utility and insurance industry employers. - An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. - Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. - Customer Service Trainer. - Professional Singer, Guitarist and Actor.
• Training Supervisor for more than a year (Current Position) • Product Trainer for 1 year • Customer Service Relations for 7 months • Six Sigma Trained • Trained on Effective Communications • Trained on Communicating with Results • Trained on Advanced Problem Solving Skills Levels • Trained on Effective Leadership Styles • Trained on Time Management • Trained on Manager's Indoctrination • Trained on Training Needs Analysis • Trained on Conflict Management • Excellent Written and Verbal Communications Skills • Great People Skills • Excellent Customer Service Skills
I have 8+ years in the customer service field. I have moved from an Admin role to inbound/outbound agent, Quality Assurance and up to a supervisor. My core competency lies in talking with people, and data entry. I am seeking either a phone or admin position on the weekends or at nights. I am willing to do inbound or outbound, data entry and admin. I have experience with Microsoft word, excel, powerpoint, and google docs. I am able to type 60 wpm.
I have worked in the Call Center Industry for 8 years now. I am a team player and requires minimal supervision. I have always been hardworking and a quick learner. I am seeking good opportunities so I can further hone my skills in Customer Service and be of service to other people.
With 8 years of experience in a call center industry, focusing on Technical support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.
I worked as a Customer Service representative for Virgin Mobile USA for a couple of months, and also has experience in doing Technical Support trouble-shooting for AT&T DSL in America. Including : (For Virgin Mobile) - Accepting calls from customers that have issues on their phone bill or if ever they would like to change their current plan to a different one. - Also simple tasks such as updating information on the customer's account if ever they want to change anything on the records. (With proper verification first of course, for account security purposes as well) - Accepting/Making payments through credit card information given by the customers to pay their phone bill (For AT&T DSL internet) - Pretty much, I handle the "escalated calls", pertaining to difficult or irate customer issues. - Trouble-shooting browsers for customers if their browsers are not working properly or running slow than usual - Also testing out the signal of the modem of the customer, if ever the modem is the one causing the issue. Also giving advice in a more convenient/efficient way for the customer to purchase a new modem, if ever the modem they are using has gone bad, thus, making a sale as well. - Doing remote access, using tools from the office, to go into the pc of the customer. They can actually see my mouse moving on their screens, so that they will know what I am doing as well. And, I am always doing the extra mile of giving extra information and tips to the customer so the problem can be avoided in the future. I am pretty much eager to learn and also a fast learner. I'd be happy to take on any projects that may require my skills or services.
I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.