I am native English ( UK ) with excellent skills in all aspects of customer service including phone, email, live chat support and ticketing software such as Zendesk. I am a dedicated, dependable and tenacious individual with a high level of language and grammar. I always ensure that I have gone the extra mile to guarantee total customer satisfaction. I also have the ability to write unique and first class articles along with experience in research, appointment setting, PA duties, data entry and marketing. If you need someone to be your right hand, then look no further!
Over the last 7 years, I have worked in the Customer Service industry. I delivered customer service to a wide variety of business: e-commerce businesses, prepaid calling cards, international banks and internet services companies. Also, when I was working at an international bank, I got experience in the fraud prevention department. I am seeking opportunities to deliver Customer Service in English and/or Spanish.
To obtain a position that will enable me to use my skills in the convenience of working from home. A fast learner, independent, reliable and versatile person. I am confident in dealing with different types of people as I have experienced handling clients from different areas. Been in the BPO industry since 2005 which helped me gain skills in handling different types of campaign - from customer service to financial accounts. I then started my career as a Recruitment Specialist in 2012. I have handled end-to-end recruitment cycle for both online and offline setup. If you need a results-oriented person to do the work for you, you can most definitely count on me!
Creative virtual assistant, customer service with 4+ years experience, administrative worker, opened to new ideas and projects which involve dual-brained orientation. Quality is something very important for me, so I do my best to offer you the best possible service. Highly motivated and deep concentrated - everyday meditation practitioner, this helps me to learn fast new things and being higly focused on a task. Very flexible and able to work all days and weekends. I am offering also various kind of music production/sound design services, in my everyday life I am also a musician and producer. Bachelor's degree in personal and job counselling/recruiting, I can offer also my help in personal developement/coaching/spiritual growth related topics. Feel free to ask me any questions to know myself better, don't just look at odesk history or feedback, I am very communicative and social person and I would love to talk with you.
You can call me Vicky,I'm a very hardworking,dedicated and I always give my best regarding work. I've worked in four different call centers here in the Philippines.I'm always on top ten regarding sales and customer service.I'm dedicated to my work and very discipline regarding schedule of my work.I'm a people person and give priorities on the account and the customers too.I always master whatever account I'm handling and give my best to be always on top. If you hire me I promise to give my 100% on delivering good results regarding my work. Looking forward for a prosperous agreement.
Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.
Over the past 20 years I have gained extensive experience in the following fields: Accounting in a bank environment for the first 15 years and then collectively 5 years of Customer Service both in an onsite Call Center setting and on a home based setting. I offer the level of maturity and the highest level of professionalism companies require from their employees in today's highly competitive market.
I am an experienced mainframe programmer/analyst. Skills: COBOL, ITEQ/BTEQ, DBC, EZT+, Unify, JCL, DB2, VSAM, VBScript, SAS. I have also worked as a technical support representative and quality analyst at various call centers. While studying, I have worked as a part-time admin clerk, receptionist, data encoder, and library student assistant. I am quite efficient with my work and can complete my tasks in a timely manner and with minimum supervision. I can type accurately with a speed of 45 WPM. I am currently looking for a home-based position that would suit my capabilities.
I graduated B.S. Mechanical Engineering from one of the most respected engineering school in the Philippines, Mapua Institute of Technology, last 2006 and I have been working in the call center industry since. 2006-2008: Dell Technical Support Representative level 3 (TSR) 2008-2010: Wachovia Phone Banking (CSR) 2010-February 2013: Enrollment Advisor for 360training.com (Sales) I work hard and never had attendance issues in all companies. Computer literate, knowledgeable in office applications like Microsoft Excel, Word and Powerpoint. I love sports, cooking, eating and travel.
I have over 4 years of experience working with eBay. I have worked directly with eBay as a customer support representative, tasked to assist buyers and sellers with their billing and technical concerns. After that, I worked here in oDesk as an eBay specialist. I have listed various products from different categories in eBay USA, eBay Australia, eBay UK using eBay's listing tools and other 3rd party softwares i.e. Turbo Lister. I have also been tasked to manage the sales and inventory of my client's eBay store. These experiences have honed my knowledge and skills in pursuit for opportunities in managing your eBay business whether you are a retailer, drop shipping company, wholesaler, etc. I am goal-oriented, hardworking and I take pride in what I do. I always strive to seek new knowledge to broaden my skills and take every challenge as an opportunity to grow professionally and become one of the best freelancers here in oDesk. I am looking forward with great enthusiasm to your positive reply and you have my guarantee that I will be the perfect candidate and a tremendous asset to your company. YOU CAN EXPECT: *HONESTY *Accuracy *Reliability, Logical Thinking *Timely Delivery *Professionalism *Quality Work *Efficiency *Dedication and Sincerity SKILLS: Data Entry Personal Assistant Virtual Assistant Google Searching Google Spreadsheet, Documents and Accounts eBay Selling Manager Turbolister Photo Editing