I have a very strong background in customer service. I have been a Customer Service Manager for the last 7 years. I am a fast learner, with an ability to multi task. I am very detail oriented, and strongly dedicated to every project given to me. I am a loyal employee, and I get the job done. Qualifications and Skills: I have a strong work ethic. I am an organized self-starter with good “people skills.” I enjoy collaborating with my colleagues. I am a team player. I understand the importance of being efficient, on time, and confidentiality. Customer Service Skills: Managing busy multi-lined telephones Problem solving customer complaints Keeping business and customer relations on a positive level Assisting customers with positive problem resolution and in finding adequate resources Building rapport between customer, staff, company, and vendors
Customer interaction has been a very interesting field for me. I’ve chosen to be the conduit of customers to their desired products or services for 7 years. My experience has given me the ability to find out what the customers need and want, match those with the appropriate product or service, while putting my company’s interest first. I was involved in customer service by helping people find out the telephone numbers that they need and recommending other options in case they don’t get their desired result. Some examples would be customers needing telephone numbers to healthcare establishments, places to dine, re-routing emergency calls to the best response solution possible, or even simply having the ultimate movie experience. Consultative sales and marketing has also been one of my strongest suits. This involved working my way from the grassroots level all the way up to closing a purchase. I loved the whole process of generating leads, consultative selling, and developing accounts. In a short while, I was able to be a consistent top performer. My passion for giving customers what they need paved the way for my stint as a sales team manager, a role that gave me a chance to showcase my mentoring skills. I was able to equip my team with the right selling tools and achieve my sales goals at the same time. On a lighter note, I’ve been through behavioral safety training, compliance safety training, and a rigorous sales academy course. In a nutshell, I’m an achiever because of my high energy, extremely motivated, passionate about my craft, results-driven, a sales and marketing professional, a natural at customer service, an excellent communicator, a leader, an effective presenter, a tactical negotiator, a lover of challenges, and with keen abilities in planning, goal setting, and strategy implementation. Interested? Contact me and let’s be partners.
Over the past few years, I have spent time developing my computer skills as a whole. As a recruiter, I excelled at revamping resumes, conducting online research for viable candidates and developing/maintaining relationships with both candidates and clients. I currently run my own blog and am familiar with Wordpress and an expert in social media. Include in SM are Facebook, Twitter, Pinterest, Instagram and Stumbleupon.
-2 Years of experience with high profile technology companies including SPi Global, Inc. -Competent at managing responsibilities in a high-volume atmosphere -Skilled at interacting with customers of all socioeconomic backgrounds -Hard worker, quick learner, and ability to assume responsibility -Ability to work in a fast-paced, intense environment smoothly -Talented in problem solving and office system design -Meticulous worker; attentive to quality and detail -Committed to providing total quality work -Strong skills in organizing workflow, ideas, materials, people -Proficient in the use of computers
I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like Onstar, IGS Energy and Expedia Sales. Here are my Expertise: 1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. Appointment Setting for Real Estate
Motivated multilingual, Customer Service Rockstar with strong skills in translations and IT. Ability to organize and schedule workload and meet deadlines. Reliable and co-operative individual, also works well as a team member. Flexible, independent, multitasker, outgoing, proactive, friendly, open-minded and reliable person who enjoys new challenges and experiences in life. My services: Translation/Proofreading: - Website localization - Business documents and letters - Marketing and advertising materials - Theatre plays, Scripts, Subtitles Customer Service/Support IT Support Call Agent Service Virtual Assistant
I'm 25 years old and I just left a job that I have had for the last 9 years. I was a manager at a large grocery store in Chicago. I have strong customer service skills. My job was to solve customers' problems, do refunds, do the weekly scheduling, as well as manage all of the cashiers and baggers in my front end. I answered phones calls and emails from both customers and employees on a daily basis, so I know how to talk to people and really help them. I'm really great with computers, as I have been using them every day for most of my life. I'm really friendly and hardworking, I'm an extremely fast learner. I won't let you down!
With 8 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours.
I have varied and wide experience when it comes to recruitment and customer service. And I have been employed by the top corporations in the US to be their Technical/IT Recruiter or CS Supervisor. My professional experience includes the following: RECRUITMENT: * Local and US full cycle recruitment that includes pre employment check up and background/reference check * Recruited various technologies - from latest to legacy * Knowledgeable with different US working VISA (USC, GC, EAD, H1-B and etc) - who can and can't work legally * Highly skilled in passive recruitment, Boolean, Xray, LinkedIn and etc * Have used different ATS * Other pertinent skills needed for recruitment CUSTOMER SERVICE: * Handled teams in general CS, tech support, billing, healthcare and etc * Managed/supervised teams with an average headcount of 25 * Expert in coaching, monitoring, QA and etc * Highly skilled with phone, email and chat support * Worked in HIPAA certified environment * Other pertinent skills needed for customer service For all my projects, I always say "consider it done"
I have considerable and substantial experience in customer relation/support. I have been working in the call center industry for almost 8 years now. Being in this industry for a long time has taught me to work in a fast-paced environment and being a front-liner made me very much comfortable and familiar with regards to transacting to different type of customers. I am used to doing multi task and I can stay focused event if pressure arises.