My name is Rey Arnold Marin. I am 23 years old. Currently, I am working as a nurse in the Philippines and I started last January 2013. Previously, I worked as a Customer Service Representative (CSR) on one of the largest business process outsourcing here in the Philippines. I worked there for almost one year. Since I worked as CSR, I can assure that I am fluent in speaking and writing in English. Aside from that, I can type 40-50 words per minute. Also, I am inclined on different computer games like Defense of the Ancients, Ragnarok, and other online games. I also know how to use Word, Excel, Powerpoint,and Photoshop. I am also very active in using social networking sites and instant messaging sites. I have excellent researching skills and I have done a few articles of my own. I read books as a hobby that my imagination sky is the limit. I would love to work for people who are also dedicated and professional.
If you are looking to increase your sales and productivity, more clients to use your service, or simply to outsource any of your business process to focus on more important aspect, you have just met the right contractor for your company. I have been working on telesales for the past 4 years. I have handled the easiest up to the hardest selling campaigns both B2C and B2B inbound/outbound calling. I am also an experienced inbound customer service rep. I have a low rate but definitely high quality workmanship. I take pride of what I do and gives personal touch to every job I do. Feel free to check my updated CV for more information.
PROFILE: High-performing customer service, technical support, and sales representative with 8 years experience seeking employment in the customer service industry. I've won several metrics-based contests for best in sales and resolutions, and regularly receive kudos from clients for excellence in service. SERVICE: Consistently positive attitude. Customer focused. Fast paced. Recognize sale opportunities. Handle escalations. Client retention. Work independently or in a team. Keep Quality Score of 85%–100%. TECHNICAL SKILLS: (A+) Qualified, Advanced O/S Troubleshooting for Windows Products (95, 98, ME, NT, 2000 Server, XP Pro, Vista, 7), Advanced Security and Networking (Networking+ Qualified), Remote Assistance, MS Office, Google Docs, Corel WordPerfect, OpenOffice, Adobe Acrobat, iPod and iTunes, Mac OSX, HTML, MediaWiki, SEO, WordPress, and some experience with Java, CSS, SQL, SSH & telnet LEADERSHIP: Participated in team building meetings and activities. Mentored in new agent transitions. Involved with Team Leads to increase resolutions and sales metrics for other agents. Selected to be in test projects aimed at changing policies and procedures. Worked with programmers in product revisions. REWARD & RECOGNITION: • Generated Most Revenue (Dell sales record, 2008) • Highest Close-rate (Dell sales record, 2008) • Highest Revenue Per Call (Dell sales record, 2008)
To provide cost effective and excellent quality of work within the soonest possible time with 100% accuracy. I want to contribute my special qualifications such as having excellent Sales experience, doing outbound calls, great handling of huge number of people, flexible, trustworthy, hardworking and eager to learn and undergo training.
Dynamic, hardworking and service-oriented professional with extensive experience in financial and sales account which involves providing information to card holders, addressing customer complaints, promoting products and services. Proven expertise in publicizing and marketing services, internally and externally, through publicity material, demonstrations, presentations and/or social media. Superior communicator and excellent writer in the English language. Proficient in managing multiple tasks on strict timelines achieving desired outcomes. Personal qualities include integrity, leadership, strong work ethic, self-motivation and flexibility.
I am a well-rounded person, I have had the opportunity to teach a diverse group of students like Koreans,Japanese and Filipinos.I have developed exceptional communication,organizational,time management and interpersonal skills since I was able to work as a Customer Service Representative handling postpaid accounts for T-mobile USA. I have also worked as an independent contractor for Callbox Inc- a Telemarketing firm, not to mention that I am also a daughter of an English Teacher which is a great factor that helped me learn,speak and understand English. Now, I am working in a Fashion Company as a Fashion Consultant to enhance my skills some more. I am fluent in writing and speaking English, I prefer simple English because I want everybody to understand me.I am good in feature writing, I know data encoding,I am good in online researching as well. I am competent, responsible and willing to learn every time.I want to achieve perfection in everything I do.
Being an experienced customer service representative for an American company and an English tutor to Korean students, I have excellent english skills both verbal and written. Over the last three years I have been making annotated bibliographies, researching journals for academic purposes, teaching english online with my self-made lesson plans. I am also good in documenting and making notations especially after speaking with a client. My core competency lies in researching, writing and rendering the best service that I can give.
I have worked as an editor/proofreader and writer for 2 years now. I can wear a lot of hats, and I am seeking opportunities to help you or your business. I’m a creative thinker and a passionate worker. I love working in a team but can also be productive and efficient when working alone. I have a knack for creative writing, graphic/blog/print design, and video editing. I have also some experience in the following areas: data encoding, video transcription, as well as website marketing and management.
To impart my knowledge and experience as a customer service representative which can help companies with outbound and inbound calls or chat to address concern from company subscribers. Worked as a Customer Service Specialist for a BPO company in the Philippines for the last 6 years. Doing online chat and outbound calls for a cable, internet, phone Company serving United States.
Spanish/English customer service representative with an outstanding rapport with the customers . Top of the list on any kind of sales I have worked with up till this date, knowledge of the American mentality and mind set as well of any other Spanish culture on the USA. If you are looking for efficiency and productivity I guarantee you results on any kind of tele marketing or services over the phone companies.