Customer Care, Customer Service Reprs, Tech Support

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Marc Pulumbarit

Marc Pulumbarit

Virtual Assistant, Customer Service Representative...

Philippines - Last active: 13 hours ago - Tests: 20

My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

$15.56 /hr
12,892 hours
5.00
Geneive B.

Geneive B.

Customer Service Associate/Freelance Writer/Virtua...

Philippines - Last active: 3 days ago - Tests: 7 - Portfolio: 9

I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

$10.00 /hr
8,194 hours
4.97
Valine Veerman

Valine Veerman

Customer service professional - writer/translator...

Germany - Last active: 13 hours ago - Tests: 4 - Portfolio: 2

Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

$22.00 /hr
1,176 hours
5.00
Nancy Isabel

Nancy Isabel

Virtural Temp, Home Based Agent, Customer Service

Canada - Last active: 2 days ago - Tests: 3 - Portfolio: 4

With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

$15.00 /hr
2,420 hours
4.86
Sue Day

Sue Day

(American) Confidential EA | Recruiting | Writing...

Philippines - Last active: 13 hours ago - Tests: 14 - Portfolio: 2

TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

$17.78 /hr
3,188 hours
4.65
Palmerino Di Berardino

Palmerino Di Berardino

Game Specialist, Customer Service Representative a...

Italy - Last active: 11 days ago - Tests: 10 - Portfolio: 3

Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

$12.00 /hr
965 hours
5.00
Deanna A.

Deanna A.

Experienced Customer Service and Administrative Pr...

United States - Last active: 11 days ago - Tests: 4

I am a seasoned professional with 14 years of experience in customer service and executive level support. Customers never have a poor experience with me as I am professional and caring and treat everyone with a high level of respect. I also have experience in research and writing. As a native English speaker, I deliver top notch results with guaranteed perfect grammar. My research is complete and accurate and I often uncover details others have missed. My writing is crisp and professional, lending itself to an enjoyable reading experience. I am trusted on a daily basis with sensitive material and always deliver A+ results.

$11.11 /hr
61 hours
5.00
Angela L.

Angela L.

Top Notch Customer Service and Administrative Supp...

United States - Last active: 13 hours ago - Tests: 11 - Portfolio: 1

I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

$15.56 /hr
3,091 hours
4.99
Veronique Inizan

Veronique Inizan

French/English Customer Service Manager / PA

France - Last active: 13 hours ago - Tests: 5

I am a French national with over 15 years experience as a customer service manager and as a PA. I am self motivated and customer focused. Fully IT literate and able to use social media to their full potential, I can run your project efficiently and in a timely manner. You want to focus your time and expertise where it matters. Let me look after the rest!

$22.22 /hr
2,017 hours
5.00
Valeria K.

Valeria K.

Customer Service,Web Research,Translation,Recruiti...

Italy - Last active: 13 hours ago - Tests: 10 - Portfolio: 1

I have several years of working experience in the administration and customer service area, gained in a large international organization. Along with the general administration work, I improved my customer service skills through managing customer enquires in a professional and courteous manner in person, on the telephone or via email. Some of my other responsibilities were: handling incoming reservations, database maintenance, hiring new employees, preparing and giving presentations and organising trainings. I am Bulgarian and Italian native speaker and have experience in translation from English to Bulgarian and English to Italian. Moreover I am experienced in web research and e-mail handling.

$11.11 /hr
540 hours
5.00