Customer Care, Customer Service Reprs, Tech Support

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Marc Pulumbarit

Marc Pulumbarit

Virtual Assistant, Customer Service Representative...

Philippines - Last active: 1 day ago - Tests: 20

My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

$15.56 /hr
12,947 hours
5.00
Celeste C.

Celeste C.

Dedicated Freelance Writer and Customer Service Re...

United States - Last active: 2 days ago - Tests: 6 - Portfolio: 3

I have been writing in the professional arena for almost eight years, but have been writing since I was a child. I was raised with parents who used and insisted I use proper grammar both in speaking and in writing. That factor has served me well in my writing for clients and for own blogs and websites. My parents ensured proper grammar and spelling became second nature to me. I pride myself on my dedication for providing quality articles. Each client gets my undivided attention and my best quality work without question. I am always looking for ways to expand, share my talents, and write for other clients and companies on a wide variety of topics. I am an expert at research and in creating original articles. I have also been well-trained in the area of customer service and worked outside the home in customer service for various retailers and inside the home for WEST with several certifications. I am very good with people which worked well for me in my 25-year singing career. I also have formal music training and the ability to write about the theory and technical aspects of music.

$10.00 /hr
126 hours
5.00
Xochitl Esquivel

Xochitl Esquivel

Virtual Assistant / Administrative support / Custo...

Mexico - Last active: 3 days ago - Tests: 5

I have been working as a freelancer in oDesk for almost two years. Over these two years some of my main responsibilities included, administrative duties, on-line payments, inventory, web page maintenance, managing calendars, End-to-End customer service, and follow up internal projects. Also there are some duties I would like to mention that I have performed in the past these includes, take calls, call back, costumer service chat, quoting, logistics, creation of PDF editable documents, data entry, worksheets creation, presentations, payment-processing, document enhancement with Photoshop. Here are some of the skills I have that might be useful as Virtual administrative assistant; Google Docs, Mac OSX, Microsoft Office suite (Excel, Word, Power Point) Drop Box, Adobe Acrobat Pro, Skype, Face Time, Reflector, Team Viewer, Word Press. Photoshop, iWork. Fresh Desk, VoIP, OCR. I hope you find this overview interesting enough to go and check the rest of my profile

$11.11 /hr
3,388 hours
5.00
Geneive B.

Geneive B.

Customer Service Associate/Freelance Writer/Virtua...

Philippines - Last active: 3 days ago - Tests: 7 - Portfolio: 9

I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

$10.00 /hr
8,236 hours
4.97
Nancy Isabel

Nancy Isabel

Virtural Temp, Home Based Agent, Customer Service

Canada - Last active: 2 days ago - Tests: 3 - Portfolio: 4

With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

$15.00 /hr
2,462 hours
4.86
Valine Veerman

Valine Veerman

Customer service professional - writer/translator...

Germany - Last active: 3 days ago - Tests: 4 - Portfolio: 2

Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

$22.00 /hr
1,199 hours
5.00
Jonavie C.

Jonavie C.

Recruitment Specialist, VA, Customer Service, Admi...

Philippines - Last active: 3 days ago - Tests: 8

I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

$13.33 /hr
4,821 hours
4.77
Sue Day

Sue Day

(American) Confidential EA | Recruiting | Writing...

Philippines - Last active: 5 hours ago - Tests: 14 - Portfolio: 2

TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

$17.78 /hr
3,220 hours
4.65
Veronique Inizan

Veronique Inizan

French/English Customer Service Manager / PA

France - Last active: 2 days ago - Tests: 5

I am a French national with over 15 years experience as a customer service manager and as a PA. I am self motivated and customer focused. Fully IT literate and able to use social media to their full potential, I can run your project efficiently and in a timely manner. You want to focus your time and expertise where it matters. Let me look after the rest!

$22.22 /hr
2,029 hours
5.00
Palmerino Di Berardino

Palmerino Di Berardino

Game Specialist, Customer Service Representative a...

Italy - Last active: 4 days ago - Tests: 10 - Portfolio: 3

Who wants a cheapish, badly handled job? Don't take chances, assign your job to me. Skills: Relationship Builder | Customer Service | Critical Thinking | Troubleshooting | Effective Communicator |Translating/Proofreading/Subtitling | Accounting & Operational Support | Functional Management | IT Management & Infrastructure | Process Analysis | Computer Network Management | Problem Solving Summary: - Seasoned professionist with extensive operational, technical, linguistic, and customer service experience adopting a client centric attitude and philosophy - Displays ability to connect with customers while anticipating any specific needs and offering effective solutions to better establish a company’s brand and reputation - Specialist with proven track record of conducting multiple projects simultaneously including customer service operations, software support, accounting, IT and website management, and translations - Detail-oriented English/Italian and Italian/English translator with ability to successfully translate comprehensive business and technical documentation including proposals, legal papers, applications, and websites

$12.00 /hr
965 hours
5.00