I have been a Data Analyst for 2 years for a BPO company. I have been a Customer Service Representative for four years for technical support and health insurance. I have a lot of experience in maintaining customer confidence and protects operations by keeping information confidential. WPM: 45
Responsible, hard-working, organized and multilingual Customer Service professional with 3 years of work experience at European print management company as communication specialist, account manager and job coordinator.
To build a career in a highly competitive company that encourages learning where I can utilize my skills and provide great customer service and a company that gives opportunity for growth and advancement.
My goal is to apply all the knowledge, skills and characteristics that I possess the best way I can, in order to make use of my full potential, and to build a career where I do what I love and love what I do.
Having worked in the Call Center / BPO industry for eight years, I am skilled at jobs involving Customer Service, Technical Support, Admin Support, and Quality Assurance. I consider myself versatile, being able to provide service to clients through phone, chat, or email.
Four years of call center experience has honed my skills to cater to various customer support positions to a satisfactory degree. I have a good command of the English language and is geared towards providing quality work for my client and their customers alike.
A people-focused customer service professional with 10 years of solid and diverse customer interaction experience ranging from technical support, customer retention, to sales. I have the disposition and skill set necessary to satisfy and make every customer interaction benefit my employer.