Customer Care, Customer Service Reprs, Tech Support

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Deanna A.

Deanna A.

Experienced Customer Service and Administrative Pr...

United States - Last active: 5 days ago - Tests: 4

I am a seasoned professional with 14 years of experience in customer service and executive level support. Customers never have a poor experience with me as I am professional and caring and treat everyone with a high level of respect. I also have experience in research and writing. As a native English speaker, I deliver top notch results with guaranteed perfect grammar. My research is complete and accurate and I often uncover details others have missed. My writing is crisp and professional, lending itself to an enjoyable reading experience. I am trusted on a daily basis with sensitive material and always deliver A+ results.

$11.11 /hr
61 hours
5.00
Sue Day

Sue Day

(American) Confidential EA | Recruiting | Writing...

Philippines - Last active: 10 hours ago - Tests: 14 - Portfolio: 2

TWENTY-EIGHT YEARS' experience in highly confidential environments, including a top international executive search firm (promoted to Office Manager), prestigious Washington, D.C., law firms and a National Hockey League team. I am a detail-oriented professional providing project coordination; staff recruitment and management; business, article and blog writing; customer service; effective verbal and written communication; meticulous editing and proofreading and well-targeted Internet research.

$17.78 /hr
3,159 hours
4.65
Angela L.

Angela L.

Top Notch Customer Service and Administrative Supp...

United States - Last active: 10 hours ago - Tests: 11 - Portfolio: 1

I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

$15.56 /hr
3,059 hours
4.99
Zoleeta M.

Zoleeta M.

Adminisrative Expert Specializing in Social Media...

United States - Last active: 1 day ago - Tests: 12 - Portfolio: 7

I specialize in Customer Service, Administrative and Clerical Tasks, Social Media Management, Blog/Article Writing and Blog Management. I can guarantee that all administrative tasks (mundane to complex) will be taken care of and completed in an accurate, organized and efficient manner. Qualifications: Superior language skills - English Excellent communication skills Excellent organization and time management skills Ability to comprehend and execute instructions efficiently Self-starter with the ability to work independently with little to no supervision Document preparation and conversion Google Drive organization Ability to communicate via Skype

$10.30 /hr
2,040 hours
4.99
Michal P.

Michal P.

Bilingual Copywriter, Translator, Customer Service...

Netherlands - Last active: 1 day ago - Tests: 8 - Portfolio: 2

I am a native Polish speaker who lived in an English speaking environment for over 16 years. That made me pretty much bilingual. I wrote and published a book in Polish and I'm in the process of finishing one in English at the moment. I also did translations for a good few websites both from Polish to English and vice versa. I can write about pretty much anything. I excel at customer service, have loads of experience with social media and guerrilla marketing, affiliate marketing, all sorts of content writing, music production etc.

$15.00 /hr
883 hours
5.00
Den edward G.

Den edward G.

Team Leader, Team Manager, People Management , Cus...

Philippines - Last active: 1 month ago - Tests: 7

I have about 10 years of experience in the customer service industry. I have worked in different roles starting from a customer service representative, subject matter expert, team leader and operations manager. I handled different types of campaigns, billing and technical support for mobile phones and ISPs to name a few. I am also well versed into different mediums of support as I managed email and voice teams in the past. I currently manage a finance department composed of 2 teams catering to both customer billings and accounts payable. Part of my job is to ensure that the day to day operations so as productivity improvements are well executed and that the team's performance is aligned with the company's methodology and goals. Apart from this, I am also responsible in ensuring that newly acquired companies are transitioned properly in my department's processes. I am Microsoft Excel savvy, an expert in developing customer service reps through a systematic coaching system and a great problem solver.

$20.00 /hr
10,444 hours
5.00
Welvin C.

Welvin C.

Website Developer ~ Customer Service ~ Admin. Supp...

Philippines - Last active: 1 day ago - Tests: 10 - Portfolio: 12

Objectives: -To enhance my capabilities and qualifications so that I have the opportunity to prove myself as a competent contractor. -To secure a challenging position where I can effectively contribute my skills that offer professional growth. -To be an active employee in your company and to express and develop my skills for the mutual development of company and myself. Skilled, expert and knowledgeable with the following fields: Web Development -||--- Web Design and Maintenance. Using CMS such as WordPress, Joomla and Drupal with e-Commerce Integration. Softwares like Adobe Dreamweaver. HTML, jQuery and Twitter Bootstrap. Administrative Support -||--- Personal Assistant, Email Handling and Data Entry. Using Google Spreadsheet and MS Office Applications. Design & Multimedia -||--- Logo Design, Graphic Design and Print Design. Using Adobe Design Programs Customer Service -||--- Email Support, Live Chat and Forum Support. Sales & Marketing-||--- SMM, Lead Generation, SEO. Business Services -||--- Minor Accounting and Bookkeeping.

$11.11 /hr
4,830 hours
5.00
John dale B.

John dale B.

Customer Service Professional,QA Analyst,Blogger,W...

Philippines - Last active: 10 hours ago - Tests: 8 - Portfolio: 3

Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks. In odesk, I have worked as a Customer Service Agent and Team Lead handling call/chat and email support for a social discovery site. My current contract is as a Team Lead for oDesk's Marketplace Quality Department. Beyond this, I have over eight years of Customer Service experience handling operations, quality and process improvement in different call centers in the Philippines.

$11.11 /hr
7,304 hours
5.00
Teri Burress

Teri Burress Agency Contractor

Exceptional Customer Service Representative

United States - Last active: 10 hours ago - Tests: 5

I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.

Associated with: oDesk Payroll
$16.67 /hr
4,052 hours
5.00