Donna Paningbatan Agency Contractor
• To gain knowledge and to explore on the possible opportunities for employment; • To be part of an organization that offers learning and growth to its employees, and • To know what being responsible means as I instill myself with heightened sense of pride and confidence
Maria teresa F. Agency Contractor
With 20 years in sales, I have gained experience that makes me work comfortably with any client and provide quality customer service. Good skills in internet and use of Microsoft programs. . I have been working with insurance companies for over 20 years. I do recruitment, orientation and training of agents. I have experience in appointment setting, a virtual office,customer support, and was a Senior Team Leader of cable company here in the Philippines, My major function is recruitment, orientation and training of agents both on the field and on DEMO sites for the company. I am equipped with all the facilities here in my home to do freelancing jobs. 1) A 5 Mbps internet connection w/ land line. 2) 2 phones with USA numbers that can make local calls to the USA. 3) 5 units of computers all ready to use. 4) noise cancelling headsets to make sure that i can communicate well with clients without background noise. 5) And last but not the least , Is my confidence that i can do any given job at any given time because, I am willing to learn and undergo training to do my work efficiently with less supervision. I am based in Davao City, Philippines. I have confidence that i can do any given job at any given time because, I love challenges.
I've received High quality training for Customer Service as I had to attend the needs of a high standard language school in Brazil as their Manager/Principal. Trained for personal and telephone care. I have experience working with a diverse staff/customer and know how to manage them. I am computer skilled, have experience with IT services and web sitebuilder service. Experienced in jobs that require computer system and interactivity. Finally I'm fully Bi-lingual - English and Portuguese (both written andspoken) – having great understanding and control of both – as I've taught both.
I have several years of customer service experience (including online, over the phone and in person) and, for the last 2 years, have been using Infusionsoft, Zendesk, Tender App, Customer Hub, Digital Access Pass, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.