Customer Care, Customer Service Reprs, Tech Support

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Justin Soncuya

Justin Soncuya Agency Contractor

Experienced Customer Service Representative

Philippines - Last active: 1 day ago - Tests: 3

A well experienced call center agent with training that made my soft skills, interpersonal skills and conversational English excellent. I have been working in a call center industry for three years and that made my confidence higher with speaking and teaching English. I'm also an all-around person that can do research, writing and more. I'm highly trainable and goal-oriented person.

Associated with: M&R Apex Outsourcing
$5.00 /hr
797 hours
Lady jovelyn C.

Lady jovelyn C. Agency Contractor

Telemarketer/Customer Service Agent

Philippines - Last active: 1 day ago - Tests: 1

I am looking for an opportunity to handle a project where I can able to contribute my skills and knowledge in Telemarketing and Customer Service. Being in a Call Center Industry for more than 3 years handling different account for both inbound and outbound, I can say that I am confident enough to meet deadlines and exceed the clients expectations. I can work under pressure, with very minimal supervision, I am also willing to undergo training for a good start. I am looking forward for a long term projects and doing business here.

Associated with: Intact Virtual Staffing
$6.67 /hr
169 hours
Orion Hombrebueno

Orion Hombrebueno Agency Contractor

Encoder, Researcher, Customer Service

United Kingdom - Last active: 1 day ago - Tests: 3 - Portfolio: 2

I am a motivated, hard-working, and responsible graduate looking for a position in Customer Service that will utilise my organisational and communication skills. I finished BS Nursing in the Philippines back in 2007 but pursued a career in Customer Service right after I graduated. I worked at a call centre for HSBC dealing with credit card customers in the United Kingdom. At HSBC, I have proven myself to be self motivated, organised, and capable to work under pressure. I have a clear, logical mind with a practical approach to problem solving and a dedication to see things through completion. I am happy working on my own initiative or in a team. In short, I am reliable, eager to learn, and have a genuine interest in Customer Service.

Associated with: TeamProject
$11.11 /hr
1,777 hours
Joemin Mercurio

Joemin Mercurio Agency Contractor

Customer Service Support Rep

Philippines - Last active: 1 day ago - Tests: 3

I am an experienced Customer Service Support and Technical Rep for over 9 years and I have worked for US companies like DirecTV, AT&t and Comcast. Currently I am an oDesk Customer Support Specialist, handling Chat and email using Zendesk ticketing system and I can provide the quality of work that you are looking for in a Freelancer. During all the years that I have worked for these US companies, I have been promoted to a Team Leader Associate (TLA ) for DirecTV account and had been the Top Performing Agent for the months of October and December of 2009 and for the month January of 2010 for AT&T Prepaid account. I have also been promoted from Customer Service Associate to Senior Customer Service Associate and from Senior Customer Service Associate to Customer Service Specialist. Working for so long in a call center and dealing with different customers everyday makes me sharp as an individual and as a Customer Service Provider. I can use this qualities and experience that I have in a Company like yours.

Associated with: Interactive Solutions
$12.22 /hr
3,972 hours
Autumn W.

Autumn W. Agency Contractor

Customer Service/VA

United States - Last active: 1 day ago - Tests: 6

I am highly skilled in office administration and customer service to be able to meet your needs in a timely and satisfactory manner. I have excellent telephone and email etiquette. I have advanced PC knowledge and skills, Internet, E-mail, Word Perfect, Microsoft Word, Excel, Outlook, Windows, Mac, Google, Quickbooks, Quicken, and Transcription. I am equally effective working in self-managed projects as well as a team member. I am very detail oriented and have excellent organizational skills and time management skills. I am honest, straight forward, respected and trusted by others. Some of the services provided are as follows: * Personal tasks * Experience with Zendesk, Ultracart for Orders, Amazon, Ebay, Paypal, etc. * Processing refunds through Ultracart, Amazon, and PayPal. * Administrative tasks * Secretarial duties (client contact, appointments, calendaring, etc.) * Travel arrangements * Billing (invoicing/collecting) * Customer Service * Vacation planning/Event Planning * Transcription * Office Support/Management * Proofreading * Phone Support

Associated with: GAW&Associates, LLC
$13.33 /hr
2,425 hours
Alyssa kirstie Y.

Alyssa kirstie Y. Agency Contractor

Administrative and Customer Service Specialist

Philippines - Last active: 2 days ago - Tests: 11 - Portfolio: 13

My core competency involves doing various Administrative Tasks for clients and everything in between. I specialize in Customer Service Support (Phone, Chat and Email Handling) particularly in E- Commerce & Mobile Applications, Account Management and Web research which includes but not limited to obtaining, analyzing and organizing information from raw data into a well-documented report. I have the exceptional ability to manage complex accounts and projects while meeting strict standards, new technologies and procedures. I have had extensive experience with a broad range of professional and supervisory positions and I always take pride in everything I do. I firmly believe that if you're going to do something, do it right the first time and with the best of your abilities - otherwise it isn't worth doing at all! I believe in the foundation of proper work ethics and assures honesty, promptness, accuracy and quality in every project entrusted to me.

Associated with: Global Outsource Inc.
$5.56 /hr
3,711 hours
Sharon S.

Sharon S. Agency Contractor

Customer Service/Customer Care Specialist/Email Su...

Philippines - Last active: 1 day ago - Tests: 11 - Portfolio: 41

To secure a position that will lead to a lasting working relationship at the same time provide me a chance to show my fullest potentials to a company that will provide me a space for professional and personal growth. For the past year, I have been employed as a customer support specialist, email responder, web researcher, data entry specialist, and all-around VA where on daily basis I develop, maintain and strengthen trusted client relations with both prospective and current customers using different technologies and tools, including Zendesk. I have consistently met and exceeded weekly goals and objectives.

Associated with: CMS
$10.00 /hr
12,725 hours
Jasmin C.

Jasmin C. Agency Contractor

Customer Service Professional / Quality Analyst

Philippines - Last active: 12 days ago - Tests: 7

Being in the Business Process Outsourcing industry since 2008, I have learned how to deal with different people as well as do things with minimal supervision but with high quality. Starting as a Customer Service Representative before becoming a Quality Analyst made me very efficient on both tasks. As a CSR with a QA background, I know how to handle concerns with quality service and client satisfaction. As a QA with CSR background, I know how to help representatives in improving the quality of service they provide.

Associated with: Freelance Pro
$11.11 /hr
3,477 hours