I can streamline, improve and develop your Microsoft Excel and Microsoft Access workload. Skilled at creating Power Point presentations and SQL queries. My diverse background of Customer Service Management and Data Analysis Management has created and shaped my unique insight in to data usage and data gathering. I am passionate about data quality, insight and management. I believe in giving businesses optimized program flow, and access to customer insight information to maximize decision making. Unique and innovative views of data describe and forecast the strength of the customer experience. Analyzing transactional data is a fantastic tool to shape marketing efforts and organizational policies.
Disabled military veteran with experience in account management, data entry, and customer service. I have also done some work in scheduling, and handled government accounts for a private business.
Polyglot (2 mother tongues, 6 languages absolutely fluent, 3 good), highly motivated procurement and e-procurement expert with 12 years’ experience in consultancy services to Fortune 500 customers worldwide. Flexible, extrovert, effective communicator at all levels internal and external to an organization with proven leadership skills, including managing and motivating teams. Excellent analytical and problem solving skills, strong negotiator and results driven.
Reliable. Trustworthy. Competent. EXPERTISE: Branding & Positioning / Content & Relationship Marketing. Providing excellent customer focus I bring multilingual & multicultural sensibility to my strategic & creative work in MARKETING, LEAD GENERATION & SALES in many areas of technology & industries, international trade, procurement & sourcing. VALUE PROPOSITION: Keeping it simple, identifying the essential, eliminating the rest! As a seasoned Management Consultant I have seen many companies grow and perish. I understand what distinguishes them ...I work above, below, through & on-line, in order to dramatically increase my clients' RESULTS! CORE VALUES: No lies & no tricks! I sincerely believe in doing the right thing to enable my clients to succeed. If they succeed, then I succeed. MOTTO: "Three sentences for getting success: Know more than other. Work more than other. Expect less than other." (W. Shakespeare) "QUALITY is never an accident; it is always the result of intelligent effort" (John Ruskin) ... I'm a former SME Co-founder & Managing Director Owner with over 25 years of sales & marketing entrepreneurial experience within business development. Please check out my RECOMMENDATIONS and BACKGROUND ACTIVITY on LinkedIn: http://www.linkedin.com/pub/isabel-futscher-fernandes/b/37b/648 EXCLUSIVE SERVICES: I deliver over-the-top personalized service... I will take time to understand the challenges and needs in order to give the best possible help. LINKEDIN MARKETING: As an experienced business developer & a strategist, I assist on LinkedIn profiles & Company Pages, Personal & Business Branding, effective LinkedIn SEO, LinkedIn Marketing Segmentation, Positioning, Lead Generation, LinkedIn PR Management & long term online Marketing Management ... always focusing in QUALITY connections and due "net-worth", I deliver RESULTS with an extreme sense of urgency & professionalism. My preference is to develop long-term relationships with clients. Please take a look at my brief presentation: www.youtube.com/watch?v=W7qcklsv2QA COACHING: I have the maturity and skill set to prepare, support & manage your in-house or virtual workforce team assuming direct communication via email & SKYPE. Your BUSINESS VALUE & GROWTH: I do care about it and look forward to assisting YOU … Let's talk!
Starting out as a Business Analyst over 10 years ago, enabled me to develop my Office skills tremendously. I grew fond of Ms Excel and for the last couple of years I have been developing small applications for my business relations.As challenges make me grow, I'm currently looking into doing new things - either with Excel but also with the other office application. I have also obtained my Master Microsoft Office Specialist certification (Master MOS) in 2011 to further prove my skill-set and abilities. Business objective is to give the best service in the least amount of time possible. Personal objective is to grow - and to learn as much as possible to be of better service to all.
Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. Guru in MS Office Applications (company SME (Subject Matter Expert)) VBAs and Macros Knowledgeable in computer software and hardware problems Many years of customer service including managing a large team of customer service agents Excellent written and speaking communication skills I sell time by adding automation to any office product! Based on East Coast of United States
Responsibilities Research and Analytics Online Campaigns development and Management Search Engines and Social Media Marketing Media Innovations research and Implementation Media Planning and Production (YouTube Creators Network/Regional NextUp community) International Partnership Projects Stuff Trainings Note: As Experienced Professional, joined back my old company and helped them with Search Engines, Social Media and Media Marketing. Worked with Youtube Brand Channels, Ad Innovations, Business Networking, Video Marketing, Social Media Research and Implementation for CIS including Facebook, Twitter, LinkedIn, Vkontakte. I Helped the Core Team on building new services for existing customers. Planned new concepts for Help Center, Corporate Solutions for local Brands.