Customer Care, Customer Service Reprs, Tech Support

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Carlo juancho F.

Carlo juancho F. Agency Contractor

Customer Service Specialist - Ticket, Live Chat an...

Philippines - Last active: 5 days ago - Tests: 11

I am an experienced customer service specialist and a web developer. I have been in the customer service industry for more than seven years. I have a call center experience as a customer service representative and supervisor for Verizon DSL and Telstra (The Largest Australian Telecommunications company). I specialize in website development/maintenance and customer service. For customer service jobs I can handle anything from basic customer inquiries to resolving complex account, billing and technical issues. I can also manage a team of agents to help them hit their metrics through coaching and support. I am proficient in using different kinds of CRM softwares, like Seibel by Oracle, Zendesk, Avaya etc.. Most CRM's are designed to be intuitive, given my extensive customer service background it will be easy for me to adopt and learn any CRM software. I have an experience in resolving customer issues via phone/voice, email and tickets. I am proficient in English and Tagalog both in written and oral. I prefer to handle and interact with customers through email, live chat or help desk/tickets. I am interested and experienced in handling customer service in industries related to data servers and hosting providers, website development and maintenance, mobile and internet providers, hospitality, transportation, sales and mobile application development.

$11.11 /hr
125 hours
5.00
Sheryl P.

Sheryl P. Agency Contractor

Customer Service Support+Admin/SEO Support, Writer...

Philippines - Last active: 2 days ago - Tests: 7

Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

$10.00 /hr
13,889 hours
4.96
Mickaelia W.

Mickaelia W.

Customer Service Sweetheart

Dominica - Last active: 2 days ago

To get a job where I can get a good amount of money to take care of my daughter and help us be financially stable

$111.11 /hr
11,523 hours
5.00
Andreina Galia

Andreina Galia

CUSTOMER SERVICE, TOURISM OPERATOR

Italy - Last active: 8 days ago - Tests: 5

I'm native italian, fluency in both written and spoken English and French, many experiences in customer services, tourism industry, data entry, English/Italian and French/ Italian translation. Experience in Hotel revenue management, email and web marketing. Seo specialist.

$11.11 /hr
77 hours
4.98
Patrick Cifone

Patrick Cifone

Customer Service Data Input Creativity Specialist

United States - Last active: 07/25/2011 - Tests: 9

For the last 30 years, I have performed and recorded both vocally and with guitars (electric and acoustic) in studios and venues from 20 to 2000 people. For the last 20 years, I have also been in Transportation management and logistics, ranging from ground bus and trucking to US Federal Airport Security. I have designed supervisory training courses and created data worksheets to compile information for government and private sector interests, working with Microsoft Word, Excel, Powerpoint from Windows ME through XP and Office 97 to 2007. My skill set ranges from general office to creative speaking and musical projects.

$40.00 /hr
1,732 hours
5.00
Consolata J.

Consolata J.

Project Manager/Customer Service/Data Entry/Recrui...

Kenya - Last active: 06/18/2012 - Tests: 9 - Portfolio: 1

To work in institution(s) by using knowledge gained through academic, professional training and field experience executing tasks presented to me with integrity achieving what is good to me, my God and objectives of affiliated organization(s) with philosophy of team spirit and fidelity to the law. Over the last 5 years, I have worked with different companies whereby I dealt with a number of issues including:Customer Support Services,Project Management,Date Entry as well as phone and Email Support areas. My core competency lies in offering excellent and complete Customer Support Services and project management.I am seeking opportunities to offer my services for you or your companies. I also have experience in the following areas: MS-Excel,MS Word,MS Outlook,Google Search and data entry.

$11.11 /hr
137 hours
5.00
Isobel Goody

Isobel Goody

Data Entry Specialist with Customer Service

Australia - Last active: 01/15/2014 - Tests: 3 - Portfolio: 1

Data Entry Specialist over 20 year period, using my Research skills and Q&A. Desktop publishing, presentations, Data entry of 1700 keystrokes per hour and typing 78 wpm with 100% accuracy. Shorthand 100 wpm. Marketing and sales experience as an overall of 10 years. Setting up of computer systems from basic configuration to creating batch files to run specific programs. Troubleshooting, setting up Internet access and database applications. Training of computer applications. Overall 20 years experience. Telesales, sales and distribution. During this time also involved with Medical organisations and Hospitals by data entry of reports, blood tests, letters by either shorthand or stenographic equipment. 5-10 years experience in Customer Service

$11.11 /hr
281 hours
5.00
Jaime H.

Jaime H.

Proofreading, *Customer Service, English, Spanish,...

Colombia - Last active: 10/31/2014 - Tests: 12 - Portfolio: 1

Over the last several years, I have had the joy of building a successful career as a freelance business services provider. For a Colombian-American, having returned home after a very long time, this has truly been a blessing in my work life. I have had the opportunity to work with many different entrepreneurs around the world in a wide variety of projects that include some of the following: Translation Tourist guide Customer Service Translation & Localization Social Media Marketing Telemarketing General Project Management and Administration Virtual Assistance Data Entry Appointment Setting ...and other expertise.

Groups: oTranslators
$11.11 /hr
1,426 hours
4.82
Mary Potter

Mary Potter

Data Entry Virtual Assistant Customer Service

United States - Last active: 12/03/2014 - Tests: 2

I am a very outgoing person. I have great communication skills, am very motivated, a fast and efficient worker, as well as very detail oriented. Customer satisfaction are my top priority, I work hard to meet and exceed customer expectations. I have 25 plus years of experience in manufacturing, management and customer service. I am hardworking and a fast learner. Experienced with microsoft word and excel. I feel that I would be a great fit for your company.

$14.44 /hr
187 hours
4.70
Winnielyn V.

Winnielyn V.

Customer Service, Chat Support, VA, Bookkeeping, S...

United Kingdom - Last active: 2 months ago - Tests: 4 - Portfolio: 2

I have over 5 years experience in customer service and live chat support on oDesk platform handling customer chats, tickets, emails, responding to customer queries/emails, and resolving complicated/sensitive customer issues and complaints ensuring to provide an extraordinary customer experience. Working knowledge of Zendesk and Velaro live chat software. Also knowledgeable in bookkeeping, accounts receivable, accounts payable, Sage line 50, bank reconciliation, invoicing and proficient in Microsoft Excel.

$11.50 /hr
7,776 hours
5.00