I was a virtual assistant for a Real Estate Agency based in Chicago for more than a year.Well-experienced in Administrative tasks, scheduling and confirming appointments, customer service, contract preparation,lead generation, database establishment and created simple flyers. I have worked with homeowners and Iandlords. I had few project-based jobs for other Real Estate businesses and did data entry and research. Tried using Trello and basics for Acquaint CRM and Xero. I can work under pressure and have tested myself in multi-tasking. Every learning I had before would have a lot of impact of what I can do in the future. Hope to work with you soon!
I've been in BPO industry for 6 years now. I handled few accounts which enhance my skills in offshore marketing with different types of industries. This includes Customer Service, Lead/Sale Generation, Order Processing, Data Entry and Technical Support. I am very competent in everything I do. I always make sure that the job gets done in a timely manner. I am seeking for opportunities to help you and your company. I will be an ASSET. I am looking forward to work with you.
To gain relevant work experience in any field and hone my skills. It is also my goal to make the company, as a whole, to be more productive and successful by incorporating my skills, knowledge and abilities into my job. With the vast experience that I have, with the consistent awards and recognitions on my previous experiences, I am very confident that I could be one of the company's assets.
Italian native speaker with a vast international background, perfectly bilingual (Italian-English), having worked a year in the United States as an Administrative Assistant translating letters and financial documents between Italian and English. I have worked as a professional translator for the University of the Sacred Heart of Milan for two years.I have an extensive customer service experience working as a Customer Service Representative for Microsoft in Milan, Italy (4 years). I have great experience in dealing with customers/third parties via the telephone and experience of operating a PC using windows based software (Outlook, Word, Excel, Powerpoint). I am currently studying towards BA (Honours) Business Studies with Accountancy at the Open University in the UK.
I am an expert in providing Customer Service and Virtual Assistance who always works to prove the loyalty, flexibility and professionalism. 360 degrees of close commitment to quality make me different from others in the market. I am a quick learner and a good listener, multitask lover. Doing challenging work is my passion and client's positive feedback is my motivation.I work with complete responsibility to put a significant contribution to the continued success of my respected client.
I am passionate about getting the job done right the first time . I have exceptional organizational, communication and customer service skills. I am considered to be an extremely motivated individual . Hence I guarantee you that I will get your work done proffesionally and at the shortest possible time. I am a skilled negotiator that can either save or bring additional cash inflows .to your organization . I am a quick learner hence I am available for administrative support, transcription, proof-reading, email response handling, and data entry.
Attracts potential customers by answering product and service questions suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
With 5 years experience in an eCommerce US based company that deals with software on building websites, financial account,emails,multiple chat to customers while navigating their site at the same time, phone support, marketing and sales. Familiar with SEO and link building process.I am very dedicated to my client, time management is very important to me and my main goal is to deliver the finish project in a timely manner and with an excellent customer service..Aside from that, I can also do the data entry and typing jobs.We have an excellent connection at home and can do your work on the given time frame. I am very self motivated and have a great ability to work on a team as well as by myself. Also my experience in customer service and technical support has taught me how to learn from different people and to treat everyone with respect.
• More than 7 years of successful experience in customer service and technical support with recognized strengths in account maintenance, problem-solving and troubleshooting methods, after-sales support, and planning/implementing proactive procedures and systems to avoid future occurrences. • A multimedia enthusiast with good knowledge of different media tools used for text, photo, and video. • Possesses solid computer skills. With advance knowledge of the major consumer OS such as Windows XP – 8, Mac OSX systems and Linux. • Has good knowledge in TCP/IP and LAN • Has good working knowledge of productivity tools such as MS Excel, Word and Powerpoint. • Ability to train, motivate, and supervise customer service employees. • Highly effective and possesses strong professional integrity • Wide experiences of the Technical Helpdesk industry with specifics on technical troubleshooting methods and customer sales and retention. • Extensive knowledge of printing technologies on laser and inkjet printers. • Excellent knowledge of the different hardware technologies of consumer/enterprise computers whether desktop and/or laptops. • A fast learner, critical thinker and has constant willingness to learn additional knowledge
During the 7 years of experience in Customer service industry, I have worked my way up from a Customer service Representative to a Quality Manager. I can make reports, Qualitative and Quantitative. Analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I have worked as a Chat support Representative. I was able to handle as many as five live chats at the same time. We were required to respond to customers within a minute. While chatting we also do research so we can accurately answer the question of the customer. This job helped me develop the skill of multitasking and maintaining focus.