Customer Care, Customer Service Reprs, Tech Support

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Alexander L.

Alexander L.

Java J2ee Master

Ukraine - Last active: 11/27/2014 - Tests: 1 - Portfolio: 2

With over 8 years of experience in IT, my goal is to build professional Java applications. My areas of expertise include a broad range of technical experience focused on software development and data design. In the last projects I've used Java-Swing, Applets, Java Processing 2.1, MT4j, JBoss 5.1, Oracle 9, YUI, Javascript, HTML, CSS, JDBC, EJB 2.1 and a lot of other libraries and technologies. Also I have some experience with Python.

$150.00 /hr
259 hours
5.00
Katrina Bacon

Katrina Bacon

Change Management, Project Management, Mobile Mark...

United States - Last active: 09/13/2013 - Tests: 9

Specialised in helping small companies identify and implement the necessary Program Management Office structure for their organisation. Roles have been in Change Management, Project Management, Business Analysis, Programme Support and Mobile Marketplace Analsyis. Skills required for these roles have been Communication (Both written & verbal) , Customer Service, Workshop arrangement and facilitation, full Project Management knowledge of techniques and applications.   I am fully conversant in all Microsoft applications and Open Office Applications. Having emmigrated from the UK to the USA, I have moved from the 'real world' job to a remote area in Nevada and my aim is to build my own freelance business with a Portfolio of happy clients.! As a perfectionist - quality is something I strive to achieve!   I'm looking to develop a number of  long term business relationships.

$33.33 /hr
3,963 hours
5.00
Robert Jason Smith

Robert Jason Smith

Technical Trainer and Quality Assurance Software T...

United States - Last active: 02/04/2014

Analytical professional with 16 years of diverse experience within Fortune 500 companies that specialize in fields such as Information Technology, Federal Government contracts and Human Resources. • Sixteen years of analytic experience with the Federal Government and Fortune 500 companies. • Demonstrated proven ability to support, educate and train staff. • Quick comprehension of new skills and concepts. INFORMATION TECHNOLOGY EXPERIENCE Microsoft Systems: Windows, MS Office Suite, MS SharePoint. Knowledge of MS Project Systems: IRIS, IMPAC II, NCIPC Extramural Tracking System (NEXT), UFMS, TFS (Team Foundation Server), iSupport Tracking System, Outbreak Management System, Epi Info, SPSS (Statistical Package for the Social Sciences), Survey Monkey, National Select Agent Registry (NSAR), Customer Relationship Management (proprietary CRM) applications, Adobe, EPLC (Enterprise Performance Life Cycle), ITIL (Information Technology Infrastructure Library), working knowledge of HHS Section 508 Standards and Guidelines, assisting with writing and executing test plans for software releases, Smoke, Unit and Black-box testing concepts, SDLC (Software Development Life Cycle) and Agile/Waterfall methodologies, knowledge of and exposure to conducting JAD sessions and requirements gathering, testing software and system development processes within the scope of the SDLC Languages: Familiarity with HTML, Basic Unix, XML and SQL Security Clearance: Active Secret Security Clearance and Active Public Trust Level 6 PROFESSIONAL EXPERIENCE DELL/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2012-Present Technical Trainer/Business Process Analyst • Objectively review the existing business operations of CDC’s Financial Management Office (FMO) staff and systems utilized execution of Budget Analyst job functions. • Analyze existing business and IT systems and create business plan for modernized support of long-term business strategy. • Develop targeted training plan for implementing reengineered business processes or new technology enhancements. • Test functionality of reengineered system processes and/or system upgrades for usability. UNITED STATES AIR FORCE – Charleston, SC 2003-Present Education and Training Craftsman • Create and facilitate benefits orientation to new and returning personnel. • Compile written reports and assessments to unit commanders and other personnel for the purpose of evaluating large and small training programs of Squadrons within the Wing are operating within regulations. • Analyze, evaluate and recommend learning plans to support educational development goals of approximately 2,330 military personnel. • Administer testing to personnel for career development and promotion. LOCKHEED MARTIN/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2010-2012 Technical Trainer/Quality Assurance Software Tester • Train approximately 75 CDC personnel on the NSAR (National Select Agent Registry) system by classroom setting, webinar, small group and one-on-one using computer based/aided training. • Develop and revise all materials and documentation for training sessions and documentation within the team SharePoint. • Assist QA team members with developing test requirements for hardware/software integration and system level test. Perform user acceptance testing. • Manually test software from a user perspective to ensure proper functionality, Section 508 Standards compliance and business requirements are met. Document any defects found and the urgency level of any defects. • Construct large scale data sets used for the testing phase of the Software Development Life Cycle. • Participate in walk through sessions of new enhancements or functionality. • Assist QA team members with developing and writing system test cases from business requirements documents and collaboration with development team members. LOCKHEED MARTIN/CENTERS FOR DISEASE CONTROL – Atlanta, GA 2008-2010 Technical Trainer/Quality Assurance Software Tester • Construct large scale data sets used for the testing phase of the Software Development Life Cycle • Tested (Smoke and Unit testing) software enhancements to ensure new functionality is working properly before releasing. • Participate in walk through demonstrations of the software before training sessions with the stakeholder groups and end users to ensure functionality is working properly. • Document defects and communicate with developers on the urgency level of correcting the defect whether it is a show stopper and needs immediate attention or is lower on urgency list. • Train end users of the OMS via webinar sessions and one-on-one sessions.

$38.89 /hr
75 hours
5.00
Sergey Velichko

Sergey Velichko

DotNetNuke Senior Developer

Ukraine - Last active: 01/09/2013 - Tests: 3

A highly motivated and experienced senior development professional with experience in small and large organizations. I am a multi-lingual self-starter capable of exceeding expectations in the most demanding situations. Utilising excellent communication skills, my ability to manage projects full cycle from customer specification through to live deployment make me an asset to any team. I am now seeking a new career challenge and welcome opportunities to utilise my capabilities to the maximum.

$30.00 /hr
641 hours
4.85
Lori M.

Lori M.

Expert Content Generator/SEO/Voice Over

United States - Last active: 06/21/2014 - Tests: 5 - Portfolio: 1

I have more than 20 years' experience as a smart content generator in everything from website copy to annual reports to RFPs to Wikipedia articles... Whether it's technical or conversational, I know how to find the right voice for your project and tell your story in the most compelling way. Also have launched and published wordpress blogs, and am an expert voice over talent for everything from industrial to entertainment. MBA and BS in journalism. Holistic health knowledge and blog publisher with 1000+ hits/month. websites I have created: www.hennesseyarabians.com www.woodleagardens.com www.lorigregory.com

$55.56 /hr
17 hours
4.85
Aruna W.

Aruna W.

BSc, CITP, MBCS, SCSA, ITIL

Australia - Last active: 01/28/2011 - Tests: 9 - Portfolio: 6

I have more than 9 years experience in ICT industry as UNIX/LINUX administrator/engineer, application/systems technical support engineer, project manager and data centre manager in enterprise and small level business. I have extensive experience in Solaris/ Redhat Linux operating systems and Oracle database. As a project manager I was manage a range of software and system intergration projects. I an OK with web development and currently explore my skill as freelancer in web development and virtualisation system administration area

$55.56 /hr
38 hours
4.89
Paulo Arruda

Paulo Arruda

Linux System Administrator and Network Specialist

Canada - Last active: 02/10/2014 - Tests: 4 - Portfolio: 1

My 9 years of experience in Linux Server Administration and Deployment, and 15 years of experience as Linux User, should be of interest to a rapidly growing company like yours. I've been working for the past 9 years building all kind of servers: from SOHO file servers to large mail deployments in HA/Virtualized/Cloud environments.

Groups: LPIC-2
$50.00 /hr
486 hours
5.00
Karl Hauth

Karl Hauth

Business Systems Analyst

United States - Last active: 07/19/2013 - Tests: 3 - Portfolio: 30

Hands-on technical leader with extensive experience driving design, development, and enhancement programs for critical IT systems through the end-to-end project life cycle. Advanced technical architect adept at designing highly integrated systems that support and promote overall business performance. Skilled at collaborating with non-technical colleagues to identify underlying user needs while promoting understanding and efficient use of complex technologies.

$50.00 /hr
2,142 hours
5.00
Siw shauni H.

Siw shauni H.

Translation, editing/proofreading, research, writi...

United States - Last active: 02/01/2014 - Tests: 14 - Portfolio: 5

I am a Norwegian national with a degree in Linguistics and Translation (English <> Norwegian). As a translator and proofreader/editor I am experienced and knowledgeable, with an eye for details. I take pride in being efficient, hard working and professional. I am also a fast learner. I enjoy working with languages and possess good communication skills, which aids me in the accurate and proper translation of projects. My main language pair is Norwegian <> English, however I also translate FROM German, Swedish and Danish. I work in WordFast Pro, Trados Studio 2011, Across, MemoQ, XTM, and A.nnotate. I have completed projects for companies such as Duracell, Bernina, LG, Microsoft, 3MK, Neoprobe, DSC gmbh, Covidien, Mineral Plast, Rolls-Royce, GE, Zagg, and more. My main fields of expertise are Medical and Technical texts, with extensive experience in IT/Electronics and Business, and of course, general texts. Whether working in a team or by myself, I strive to make the best possible use of my strong points. I am proficient in the use of computers, having used them extensively on a hobby basis, as well as for previous work. My experience includes some maintaining and updating of a database. I am familiar with MS Office tools, and I type approximately 50 wpm. My work experiences are varied and in several of my previous jobs I have had managerial responsibilities. As such I am used to being a self-starter and getting things done.

Groups: oTranslators
$38.89 /hr
325 hours
4.99
Alexey Novikov

Alexey Novikov

Techincal consultant, Senior Web Developer

New Zealand - Last active: 09/08/2010 - Tests: 2 - Portfolio: 11

More than 15 years of miscellaneous programming; 10 years of dedicated commercial web development; 7 years of internet hosting solutions consulting; 5 years of team leading and web project management; 4 years of CPU driven micro-controllers and low power circuits engineering; Web Developer, Team Leader, Creative Entrepreneur, Solution Consultant. Original and innovative. Approaching problems in investigative manner. IELTS overall band score 7.5

$50.00 /hr
17 hours
5.00