Customer Service Consultants & Professionals

Showing 41,262 freelancers

Customer Service Consultants & Professionals

Showing 41,262 freelancers

  • Personal Assistant/Web Research/Customer Services Expert/EBAY Lister

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for … more

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I also have a vibrant experience customer service industry as a call center agent and front desk officer  less

    customer-service real-estate-idx web-content-management customer-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6718 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Expert Telemarketer /CSRin-outbound/Email and chat support

    A position in Sales and Marketing utilizing my 10 years experience in Data mining, Web research,Telemarketing,Email blasting, appointment settings and product presentation.- I have excellent interpersonal skills- top notch sales skills- above average English proficiency (oral and written … more

    A position in Sales and Marketing utilizing my 10 years experience in Data mining, Web research,Telemarketing,Email blasting, appointment settings and product presentation.- I have excellent interpersonal skills- top notch sales skills- above average English proficiency (oral and written)- can convert leads into sales- am able to multi-task effectively and efficiently and can meet deadlines.  less

    telemarketing real-estate-idx virtual-assistant medical-billing-coding customer-service lead-generation email-technical-support appointment-setting 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 4118 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 4 TESTS
  • Web, iPhone, Android and Desktop Tester

    From last 5 years, I am working as a QA Engineer on Web and Mobile( iPhone & Andorid) based applications. My Core competency is to write test plan, test scenarios, test cases, project estimation and managing projects. I perform functional, integration … more

    From last 5 years, I am working as a QA Engineer on Web and Mobile( iPhone & Andorid) based applications. My Core competency is to write test plan, test scenarios, test cases, project estimation and managing projects. I perform functional, integration, system, black box, gray box, white box, security, cross browsers, load, performance, stability testing. I am working on both simple to enterprise level applications. I have experience of automated testing tools Selenium, Watir for web and Frank for iOS.  less

    manual-testing black-box-testing user-acceptance-testing performance-testing regression-testing load-testing usability-testing database-testing functional-testing software-testing software-qa-testing sqa automated-testing iphone-app-development android-app-development atlassian-jira ab-testing selenium network-security alpha jenkins scrum bugzilla mantis agile-software-development ruby 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 932 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 4 TESTS
  • Quality Assurance Expert

    For more than 10 years I have been passionately gravitating towards the IT branch and in the last 5 I have been focused on building my career, skills and knowledge especially as a quality assurance engineer. I have gained my … more

    For more than 10 years I have been passionately gravitating towards the IT branch and in the last 5 I have been focused on building my career, skills and knowledge especially as a quality assurance engineer. I have gained my experience in a few companies based in Bulgaria and throughout the United States and I believe that I have reached a point where I can be a valuable part of any goal-oriented, fast paced team by providing the best of my abilities and energy towards success. In a fast-paced environment like the one we live in today; a professional has to be very concentrated, intelligent and open minded in order to meet deadlines, release dates and continuously deliver to the best expectations and beyond. I strive for this and nothing less in the way I work and I have found that this is a crucial step towards fulfilling all expectations. Seven+ years of experience as a Quality Assurance Engineer with specific focus on the testing of software and we-based applications (including specifically Client-Server applications), effective use of QA and Testing practices. Strong working knowledge of the testing process and methodologies including manual testing and some test automation, black box, regression, stress, load, performance testing, knowledge of the Agile methodology as well. Has experience in bug tracking and issue management by following each defect until it gets resolved by constantly communicating with the development team and delivering the best in order to help them easily recreate and address the issue. Experience in writing test cases based on system requirements/design documentation and following those to completion. Has good understanding of the underlying mechanisms that are the engine of any given software or application, fast learner, able to track down issues and perform investigation in order to determine the exact cause for a specific problem rather than just log it in the bug tracking software and forget about it. - Strongly self-motivated, willing to assume responsibilities. - Test Automation - Selenium, SoapUI - Can manage the whole testing process, from test plan creation, test cases, test automation, specification to test cases conversion, analysis (Jira, Bonfire, Zephyr) - Very well familiar with Scrum/Kanban methodologies, able to manage and follow such process (Jira/Green Hopper) - Can work independently or within a team environment. - Excellent organizational and communication skills, both oral and written. - Experienced in defining Testing Methodologies - Proficient in all phases of the test life cycle from test planning to defect tracking, addressing, verifying and functional testing prior to releasing - Extensive experience in coordinating testing effort, responsible for test deliverables, status reporting to management, issue escalations - Good experience in preparation of test bed, Installation testing, Replication of problems & issue reporting with good examples, steps to reproduce and advanced notes and suggestions towards any specific defect - Developing and Maintaining Test Scripts, analyzing bugs and interacting with development team members towards fixing the defects  less

    software-qa-testing music-composition game-testing black-box-testing software-testing functional-testing performance-testing manual-testing requirements-analysis web-testing test-automation 00 more less
    • $13.22 HOURLY RATE
    • 4.8
    • 543 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
  • Experienced Web Designer and SEO

    Over the last 4 years, I have optimize 300+ of websites using White Hat SEO techniques including largest and smallest online companies. I am seeking opportunities to do SEO and build websites from the ground up for you or your … more

    Over the last 4 years, I have optimize 300+ of websites using White Hat SEO techniques including largest and smallest online companies. I am seeking opportunities to do SEO and build websites from the ground up for you or your business. I also have experience in the following areas: (S.E.O) l Web Design/Developer l HMTL l DHTML l PHP l CSS l (S.E.M) l (S.M.M) l link Building l project management l Virtual Assistant l Personal Assistant l Google Ad-word l Google Analyses l Google Ad-sense l WordPress l Web Design l Online Marketing l Business promotion and much more.  less

    seo link-building web-design website-development wordpress html css php project-management joomla opencart sem blog-commenting forum-posting social-bookmarking social-media-marketing google-adsense google-analytics 00 more less
    • $5.00 HOURLY RATE
    • 4.8
    • 5504 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 24 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Web 2.0 Opensource Developer

    I have been working in web development for 4+ years with open sources based on PHP and RoR. From last 1.5 years working with node.js to develop the Facebook 3D game. Developing Facebook applications from 3+ years. HTML5, CSS3, mysql, PHP, node.js, jQuery, Wordpress are the area of my interest.

    php wordpress jquery javascript node.js css3 html5 facebook-api mysql jquery-mobile 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 204 HOURS
    • INDIA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
  • Systems Administrator, Technical Support, and Sharepoint

    I am seeking opportunities where I can apply my skills on PC, server, network and technical support. I am here to provide solutions remotely (using various remote desktop sharing tools). I am knowledgeable in the following areas as well: HTML, CSS, Sharepoint, PHP, Joomla, Drupal, Wordpress and databases such as MS SQL, MySQL and Oracle.

    windows-administration linux-system-administration unix-system-administration network-administration sql microsoft-sharepoint-administration helpdesk-support html css wordpress 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 2979 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • CUSTOMER SERVICE MANAGER/WEB RESEARCH/VIRTUAL ASST EXTRAORDINAIRE

    In me, you have a compassionate professional with experience in web research techniques and administrative settings seeking opportunities to contribute varied and optimal expertise for satisfying and advancing your business needs. In addition to my previous oDesk experience showing exceptional … more

    In me, you have a compassionate professional with experience in web research techniques and administrative settings seeking opportunities to contribute varied and optimal expertise for satisfying and advancing your business needs. In addition to my previous oDesk experience showing exceptional work as a Remote Research Specialist; I possess over twenty years of work experience that culminates into a comprehensive background of all aspects of financial and customer service operations including credit and collections, bookkeeping, billing procedures for Medicare and Medicaid, sales, quality control, results tracking, and payment claim processing. Quickly became a trusted employee known for “can-do” attitude, flexibility and high-quality work. Offer versatile office management skills and proficiency in Microsoft Office programs. Expertise includes: • Policy and program development • Patient and family-focused • Strong clinical judgment • Patient education • Procedure development and implementation • Strong verbal & written communication skills • Type 65 wpm with 98% accuracy • Ability to work in a fast paced environment  less

    customer-service medical-billing-coding data-entry 00 more less
    • $11.67 HOURLY RATE
    • 4.6
    • 1835 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • joomla /drupal Expert

    I will deliver a consistent, superior level of service you can count on every time. I provides ultra professional, impeccably affordable web services. In Development strategy, I meets development standard by implementing Agile management, Design Patterns and recommendations by w3c … more

    I will deliver a consistent, superior level of service you can count on every time. I provides ultra professional, impeccably affordable web services. In Development strategy, I meets development standard by implementing Agile management, Design Patterns and recommendations by w3c. During my IT experience I had work on various CMS/Web applications, E-Commerce shopping cart applications like Magento, Drupal Commerce, Drupal Ubercart, Joomla Virtuemart . I have also good experience in PHP, Drupal, Joomla, WordPress and other such technologies. I also worked on Facebook API. I also understand the fact that fast and effective communication is the key to customer satisfaction, more so in the business of offshore development. Respecting this fact, I make it to a point to be available to be contacted throughout the day and respond to requests, as immediate as possible. Services I can provide : i am expertise with 7 years of experience having expertise in: - PHP web development - Drupal development - Joomla web development - PHP application - Wordpress development - Magento Ecommerce - Ecommerce development - Mobile Application development - Open source web development - Web Design - UI / UX - ERP solutions - Search engine optimization - Android Development - e-Learning - Rich Internet Applications. - Enterprise Application Development - Architecture and Design - Database Design  less

    drupal joomla php jquery mysql cakephp javascript jomsocial wordpress seo internet-marketing 00 more less
    • $16.67 HOURLY RATE
    • 4.4
    • 722 HOURS
    • INDIA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
    GROUPS:
  • Customer and Technical Support Expert/Translator/Data entry Specialist

    1- Establish a very good relationship with all Odesk members 2- Provide the best quality of service that I can offer to my Employers. 3- Learn new skills everyday that I can use to further improve my service in odesk. 4- Obtain a better working knowledge to broaden my experience

    data-entry customer-support teaching-english translation-english-french 00 more less
    • $6.67 HOURLY RATE
    • 4.5
    • 1290 HOURS
    • TUNISIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
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