I've received High quality training for Customer Service as I had to attend the needs of a high standard language school in Brazil as their Manager/Principal. Trained for personal and telephone care. I have experience working with a diverse staff/customer and know how to manage them. I am computer skilled, have experience with IT services and web sitebuilder service. Experienced in jobs that require computer system and interactivity. Finally I'm fully Bi-lingual - English and Portuguese (both written andspoken) – having great understanding and control of both – as I've taught both.
I have several years of customer service experience (including online, over the phone and in person) and, for the last 2 years, have been using Infusionsoft, Zendesk, Tender App, Customer Hub, Digital Access Pass, Authorize.net, 1ShoppingCart, and PB Works to offer users refunds; apply and cancel subscriptions; apply, cancel and resend individual emails as part of an email series or newsletter; troubleshoot technical issues; resend passwords; collect feedback; and plan new tools and apps. I also have a wealth of experience using Microsoft Word, Microsoft Excel and, my new favorite, Google drive to build weekly and monthly fiscal reports, record affiliate payments and head and manage projects with a team. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several responsibilities at once. I'm a quick learner and enthusiastic. I look forward to working with you as a customer service rep as well as your go-to guy for any additional projects you need assistance with.
I am a friendly, upbeat person. I am an experienced Customer Service Specialist, skilled Computer data Entry, Documents, Leads Manager, Working hands on with Realty Investors. The ability to obtain information in an friendly, efficient manor, enjoys people. Will take on challenges full force. Was in the Work force as a Manager for large Gas Stations chains for 15 years.
To render a high level of professional service to companies or business entities in need of particular services corresponding to the qualifications and services as stated in the attached Curriculum Vitae with Personal and Financial enhancements as secondary objectives. Advance Customer Service Representative for Dishnetwork U.S.A. (the international client of SPI Global Inc.) Effectively documents & facilitates technical troubleshooting, billing and accounts reconciliation, shipping, and work order processing while maintaining a high level of program/product knowledge and the meeting of service level agreements. (Recipient : Best agent award in May and July, 2011) Accounting and Marketing executive with excellent communication and interpersonal skills. Well versed in oral and written English and Filipino. Resourceful, detailed, self-motivated leader and team player. Experienced in customer service and dealing with people at all levels. Dedicated, computer literate and willing to extend work hours. Excellent coordinator and trainer.
I am experienced in Customer Service, Sales and Technical Support. I am a former Marine and am currently obtaining my degree as an architect. The training I gained as a Marine in leadership and as a dedicated, loyal, hard worker gives me a unique advantage above your other applicants. I have extensive experience in management, customer service, and support. I also have extensive computer skills and knowledge. I look forward to discussing future opportunities with you.
I have over 8 years of Customer Service, Data Entry, Office Administration, Call Center, and Sales. My strengths include the following: *Working well with others *Computer knowledge (Microsoft Office,Word, Excel, Email handling) *I am Self-driven *Trustworthy *Working well under pressure *Self-motivated *Hard working *Detail oriented *Good at multi-tasking *Punctual
Over the course of my professional career I have worked a variety of jobs in multiple industries that have given me a well-rounded approach to my work. I am able to easily relate to people and understand any issue they might be experiencing.
In my 3 years of customer service experience, 1 year with technical support and 2 years with customer service, I have developed essential skills in handling customer's concerns in varying degree and different types of customers. Having learned these skills made me more effective in resolving any issue callers may present.