I have more than 7 years of experience in Customer support and service, virtual assistant, web research and sales. I can be available 24 hours as per employers needs. I had a chance to serve and work with US/AUS/UK based customers wherein i interacted with them via phone, live chat and emails. At the same time i have hands on experience on various eCommerce platforms like Amazon, eBay, Volusion, Magento, Virtue Mart and many other PHP and Dot net based shopping carts. I was supposed to give support for a eCommerce software. Being familiar with SEO concepts i have done some projects in market research on local and international level. Also i have assisted US/UK based customers in both Voice/Non Voice environment which includes sales, support and service. As a project coordinator i had a chance to manage below mentioned job responsibilities : - Client interaction. - Task allocation. - Resource management. - Content management - Market research. Specialties:An excellent team player with highly innovative and creative, out of box ideas, with an attitude of never say no, a great power of influencing and convincing others, finish the task before the deadlines. Can be available 24x7 as per employers needs.
Get Your Market Research Project Started Today!
Post your market research and analysis project on oDesk and hire market research consultants and researchers to record trends in technology (in mobile, hardware or software), social networking or fashion; to perform competitor research and analysis; or to conduct surveys. They have solid knowledge of various types of market research as well as market research tools and techniques. They can conduct business or consumer surveys, design questionnaires, collect data, prepare reports on quantitative and qualitative research projects, and conduct local or international market research on Facebook, Twitter or other social media channels.
Market research is the organized process of collecting data about customer trends, or on the strengths and weaknesses of current and potential business competitors. On oDesk, the world’s largest online workplace, you will find experienced market researchers to conduct marketing research, write questions for your market research surveys, gather information and prepare research analysis reports.
Market research Job Cost Overview
Typical total cost of oDesk Market research projects based on completed and fixed-price jobs.
oDesk Market research Jobs Completed Quarterly
On average, 930 Market research projects are completed every quarter on oDesk.
Time to Complete oDesk Market research Jobs
Time needed to complete a Market research project on oDesk.
Average Market research Freelancer Feedback Score
Market research oDesk freelancers typically receive a client rating of 4.65.
Over the last 8 years, I have developed a wide range of experience in market research - both in quantitative data collection and qualitative market research support. I have managed survey and data collection processes via my role as Data Collection Manager with Convergys Market Research for a total of 5 years - which included facilitation of staff trainings, quality assurance and control and quota completion. Recently, I have been gaining a significant amount of experience in handling technology for qualitative research interviews via the Adobe Connect platform, hosting event and conference calls and the management of qualitative research online bulletin boards. This also includes account management to ensure account retention and customer satisfaction. My core competency lies in communication, customer service, account management and training support and I am seeking opportunities in these fields to improve your business. For more information about the professional roles I've performed, please refer to my LinkedIn profile: ph.linkedin.com/pub/bien-adosto/4a/48a/524/
Customer oriented professional with relevant experience in Market Research, Customer Service & Accounts Receivables. - Team Managing capabilities for handling processes including Training of New Hires. - Proven ability to bridge the management and business goals to provide productive results. - Demonstrated success in building strong Client Relationships through Process Improvement initiatives. - Facilitating management for steering committee discussions by preparing reports and presentations. - Strong problem solving skills, confident decision making based on experience and soft skill enables effective solutions that positively impacts customer satisfaction & operational costs. - Conducted trainings for New Hires for the process - Areas of Excellence include: Process Trainer; Client Relationship; Process Improvement; Reporting/Analyst; People Management
I am a dedicated and driven market research specialist.I have worked in market research for several years, in both online and retail settings. I have excellent communication skills and pay high attention to detail. I am experienced with word, excel, google docs, internet research. I have the ability to quickly learn new software. Will do what it takes to accurately get the job done.
Being an Oversea Sales Executive has formed my skills of researching (especially market research), data managing and analyzing, writing, marketing, customer assisting, and the like. If you are looking for a market researcher, a customer supporter, an editor, or even a Vietnamese - English and vice versa translator, don't need to waste more precious time to look around. My responsibility and time management will make sure the work done in time. Thank you for taking this into your consideration.
A dynamic personality who loves giving attention to detail, hardworking and have always aimed for the best. Performance is the key indicator for all work done and have always been an excellent performer in projects and work assigned. Started with retail sales- face to face sales for books and music. Moved on to Market Research ( for a plastic market monthly magazine ) and Telephone Sales for clients in the US and UK. Worked on content writing and have written articles which have been successfully accepted ( ghost writing ). Sold mobile phones, sim cards for clients in the UK/US over the telephone. Audited accounts to ensure quality. Dialled into client sites, IT troubleshooting. Experienced in working on Peoplesoft, Salesforce, etc. Fluent in MS Office, have run SQL queries and resolved issues successfully. Looking to reinvent myself in the freelance world by taking on tasks that will utilize my past experience, additionally considering any new tasks which will help realize my untapped potential.
I am a professional with experience in administrative and manager support, sales and customer service. I am a person with a strong commercial and international profil, efficient in Excel, Word Power Point and market searchings. I have a native level of Spanish and French, avdanced level of English and intermediate level of Portuguese.
Seasoned professional with nearly 7 years of experience in Marketing Team Leadership. Strategic Planning, Market Research, Direct Marketing, Internet Marketing, New Product Launch, Customer Service Worked on projects like Churn Analysis in prepaid customer segment, Revenue Analysis for postpaid base. And Expansion of Distribution Channel for Kotak Bank. Also did a product launch for one of the new FMCG company in Mumbai.
I had 5 years of experience in call center industry where I handled different accounts such as collections, market research, lead generation and customer service. My main objective is to get the job done accordingly and within a reasonable time frame. I'm honest about what I CAN do and CANNOT do. I also check in with my clients regularly and make myself available via chat and email. That way, all given instructions are carried out and any work-related problem gets sorted straight away. If you are looking for someone who is serious about work, that would be me! Hire me before someone else does! Looking for long term work!
Matessa Rosales Agency Contractor
I have been a dedicated sales representative for a year and a half in a BPO company. In addition, I was in a single account which aims to generate leads (possible prospects) for Metro Exhibits- a tradeshow marketing agency that provides innovative, cost effective tradeshow exhibit solutions of any size or budget. All in all I am comprehensive in oral and written English