Customer Service Consultants & Professionals

Showing 18,524 freelancers

Customer Service Consultants & Professionals

Showing 18,524 freelancers

  • Customer Service | Web Research | Technical Support | Graphic Design

    To ensure timely and efficient completion with a commitment to quality. I've been working in the IT industry for the last 3 years. I have 3 years of developing my skills in various software applications. I've been committed … more

    To ensure timely and efficient completion with a commitment to quality. I've been working in the IT industry for the last 3 years. I have 3 years of developing my skills in various software applications. I've been committed to my work as a technical skilled person in both software and hardware. Make use of all my abilities and skills to render good service and high standard of work. To sum it all, my aim is to give my clients 100% SATISFACTION.  less

    customer-service virtual-assistant adobe-photoshop microsoft-excel call-handling call-center-management windows-administration windows-xp-administration windows-7-administration internet-research administrative-support corel-draw 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 221 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • Expert Freelance Data Processor

    I am looking for a challenging work wherein I can utilize my previous work experience, expertise and education. I have more than four years experience working in a call center industry being a Quality Analyst. My ultimate goal is to … more

    I am looking for a challenging work wherein I can utilize my previous work experience, expertise and education. I have more than four years experience working in a call center industry being a Quality Analyst. My ultimate goal is to provide constructive feedback and implement QA guidelines to the agents/micro team that I am handling, in conformance with the clients Quality Standard. I see to it that agents taking calls are given proper coaching and motivation, to be able to deliver good calls, thereby satisfying not just the client but the customer as well. I also take calls to limit abandoned calls when agents are on queue and answer numerous emails and do reports with a typing speed of 45 wpm with 98% accuracy. I may be a newbie in this online job industry but I am confident enough that with my recent work experience I can make it possible for someone to be satisfied with the work or task given. For a span of 2months I've been a Virtual Sales Agent, in a health card company and would mainly function to call for appoint setting. I may not have enough experience for online jobs yet, since I am still starting but I am willing to give my best shot knowing that a satisfied customer/employer would have no second thoughts of hiring me back if work done was totally satisfying. It's just a matter of taking the FIRST STEP to try and hire me.  less

    article-writing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 988 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Provider of any Admin Support equipped with Computer/Technical Skills

    My previous job was a technical trainer and my admin tasks allowed me to develop system tools using PHP, MySQL and HTML. A touch-typist. I worked in a customer service and then back-office environment that give chat, phone, email and … more

    My previous job was a technical trainer and my admin tasks allowed me to develop system tools using PHP, MySQL and HTML. A touch-typist. I worked in a customer service and then back-office environment that give chat, phone, email and admin support. I have hiring experience and I’m looking for opportunities that could utilize my skills and my experiences. I'm willing to work with a company and help meet the needs of their clients and contribute to the growth of the company.  less

    php mysql html customer-service blog-writing 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 14 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Business Services Professional and Creative Writer

    I’ve been in the outsourcing industry since 2003 and have been a freelance contractor in ODesk since 2009. I’ve fulfilled significant roles in the fields of Business Development, Sales and Marketing, Project and Program Management, Client Services, Copywriting … more

    I’ve been in the outsourcing industry since 2003 and have been a freelance contractor in ODesk since 2009. I’ve fulfilled significant roles in the fields of Business Development, Sales and Marketing, Project and Program Management, Client Services, Copywriting, Research and Data Entry. My expertise is writing business papers such as proposals, RFPs, RFQs as well as writing variety of marketing collateral such as brochure and website contents, marketing copies, product and service reviews, creative and informative SEO articles used by companies and individual entrepreneurs to promote products and services online. I also crafted marketing strategies, intelligent competitive research reports as well as process and training documentation for various clients in the US, Australia and the Philippines. I also have significant experience in providing helpdesk and customer support in different communication channels such as phone, email, chat and social media. My 9 years of experience in the offshore outsourcing industry gave me significant knowledge and deep understanding in the cost effectiveness of hiring online freelancers as part of business strategies. Being fully aware of my output’s impact to my clients’ initiatives, I ensure that the quality of my service results to client satisfaction. My goal is to contribute to the success of my clients through my skills and expertise. Regardless if the project is from an enterprise, SME or individual online entrepreneur, I fulfil the required task with utmost commitment and diligence, with the aim to add value on my role in my client’s revenue generation and marketing initiatives. Aside from being a business writer, I am also capable of writing motivational and inspiring pieces – whether it’s for a blog, speech, essay or articles, I generally enjoy composing written works with positive messages. My passion is in writing and business and I am a professional and motivated freelance contractor looking forward to be a part of your next project!  less

    business-development account-management public-relations customer-service blog-writing technical-support seo 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 4197 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Accountant/ SEO/ SMM / Project Manager 12+ years experience

    Over 12 years of experience in accounting, financing, financial statements, banking and project management. Seeking for opportunities to work for a company as accountant/ bookkeeper, project manager, financial analyst, and other duties that fits my qualification. Very competent in MS … more

    Over 12 years of experience in accounting, financing, financial statements, banking and project management. Seeking for opportunities to work for a company as accountant/ bookkeeper, project manager, financial analyst, and other duties that fits my qualification. Very competent in MS excel spreadsheets, Quickbooks and other accounting softwares. My Odesk experience include successful SEO & SMM projects.  less

    accounting bookkeeping intuit-quickbooks financial-analysis project-management microsoft-excel data-entry social-media-marketing microsoft-powerpoint internet-research wordpress customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 474 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Expert Administrative Support

    My objective is to work in a situation that allows me some flexibility.I am able to put in plenty of hours. I work extremely hard and diligently. I have a great eye for detail and am a problem solver … more

    My objective is to work in a situation that allows me some flexibility.I am able to put in plenty of hours. I work extremely hard and diligently. I have a great eye for detail and am a problem solver at heart. I have excellent customer service skills and data analyzing skills as well.I have many skills that allow me to perform a wide range of duties.I would like to implement my innovative ideas, skills and creativity for accomplishing the projects sharpening and developing my own skills.  less

    microsoft-excel microsoft-powerpoint microsoft-word internet-research 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 593 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
    ASSOCIATED WITH:
  • Ebay & AMAZON CUSTOMER SUPPORT MANAGER-ZENDESK-BPO-PHONE-EMAIL-CHAT

    My One Point Objective: Delivering Quality Work is my Priority for my Clients ! Over the last 8 years, I have developed a wide range of skills as an Customer Support Representative, Data Entry Specialist, Telemarketer, Telesales Agent, Lead Generator and … more

    My One Point Objective: Delivering Quality Work is my Priority for my Clients ! Over the last 8 years, I have developed a wide range of skills as an Customer Support Representative, Data Entry Specialist, Telemarketer, Telesales Agent, Lead Generator and Appointment Setter through my consistent hard work, devotion and skill to own responsibility for startup companies and for small businesses. My core competency lies in complete end, and I am seeking opportunities to further broaden my professional skills and heighten my career with a promising quality. Has Knowledge of/have used the following Applications: Word, Excel, Powerpoint, Zendesk, Salesforce.com, Everest, Google Service (Docs, Calendar), Emails (Yahoo/Google), Softphone (3CX, X-lite,Zoiper), Instant Messenger (Yahoo, Skype, Google Chat)  less

    customer-service email-technical-support phone-support data-entry sales telemarketing appointment-setting transcription 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 3544 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • SEO/Admin Support/TECH Support/AUTOCAD

    Over the last 5 years, I have developed a wide range of using Adobe Photoshop editing SEO, Logo/Banner/Invitations, Data Entry, Email Response, Copy Pasting, Encoding, Photo & Video Uploading including sites for startup companies and small businesses. My core … more

    Over the last 5 years, I have developed a wide range of using Adobe Photoshop editing SEO, Logo/Banner/Invitations, Data Entry, Email Response, Copy Pasting, Encoding, Photo & Video Uploading including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business.  less

    microsoft-excel microsoft-powerpoint logo-design photography graphic-design internet-research data-entry customer-service autodesk-autocad-civil3d autodesk google-sketchup civil-engineering 00 more less
    • $4.44 HOURLY RATE
    • 4.8
    • 1336 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Technical and Customer Service Professional, Data Entry/Web Researcher

    • Graduated in Bachelor of Science in Information Management. • Studied basic programming, accounting, marketing and management. • Professional in Technical Support & Customer Service • Worked 8 years in BPO Industry catering inbound and outbound phone, e-mail and chat technical & customer service with support … more

    • Graduated in Bachelor of Science in Information Management. • Studied basic programming, accounting, marketing and management. • Professional in Technical Support & Customer Service • Worked 8 years in BPO Industry catering inbound and outbound phone, e-mail and chat technical & customer service with support analysis, team management and sales. • Caters networking devices for Small Office, Home Office. • Excellent experience on web research, documentation and data entry. • Trained with Adobe Photoshop, Adobe Lightroom and ACDSee Pro. • Tutored Japanese students in improving English skills. Providing a reliable and quality service does not limit my skills and learning.  less

    customer-service internet-research data-entry microsoft-word microsoft-powerpoint microsoft-excel technical-support customer-support computer-networking seo sem sales google-docs adobe-photoshop link-building bookkeeping html skype yahoo-messenger google-calendar-development microsoft-outlook-development adobe-lightroom network-administration network-security computer-repair 00 more less
    • $3.50 HOURLY RATE
    • 5.0
    • 482 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • SEO, SEM, Web Strategist

    I have been working as an Online Marketing Professional for last 3 years. I am an expert SEO who is well known about technical and general aspects of SEO, Search Engine Rules ,Regulations & Quality Guideline. Currently, I am working in … more

    I have been working as an Online Marketing Professional for last 3 years. I am an expert SEO who is well known about technical and general aspects of SEO, Search Engine Rules ,Regulations & Quality Guideline. Currently, I am working in a leading Digital Marketing Agency of Bangladesh that house country's one of the best rated SEM professional as trainer & mentor.  less

    seo social-media-marketing social-bookmarking link-building blog-writing content-writing project-management affiliate-marketing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 692 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
    ASSOCIATED WITH:
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