15 years working experience with customers.Interpersonal skills for managing relationships with vendors, customer's sales team and management. Ability to quickly access needs of customers. Customer Service Representative for 6 months. Manage my own giftshop for 3 years. Marketing manager for 4 year in a Pharmacuetical store. Auditor/Secretary for 2 years in a Pharmaceutical store. Service crew for 3 year in a resto bar. On my first year highschool, i started helping in our family business which is a canteen. In this period of time, I already developed and aggressively grow sales in designated geography through prospecting cold calls and relationship development.
I am a graphic artist, designer and 3D modeler, working in virtual worlds, primarily Second Life. I have worked as a contractor for the creators of Second Life, Linden Lab since 2008. My skills include: Texture Creation, 3D Modeling, Design, Prototype Testing and Project Management. I have been working in this environment since 2005 for a wide variety of clients, from small businesses to multi national companies. I also have vast experience in Customer Service and have worked for 8 years as a customer billing representative, call center operative and clerical assistant for British Gas. I have a GNVQ Level 3 in Customer Service.
My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.
Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service, Sales and Personal Writing (Creative Writing, Short Stories, Long Stories, etc) and enjoy doing all of these things. I am a hard worker and love to be challenged. Individual Skills: -Extensive experience in customer service, sales and general office activities, including cash management. -Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers. -Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office. -Fluent in English as well as conversational French. -Able to successfully defuse angry customers by using patience and excellent listening skills -Fast typing skills with vast knowledge of computer and computer related programs. -Strong grasp of the English language with a passion for writing.
Throughout my years in high school and college I have developed a wide variety of skills in website development, HTML, customer service, data entries and content writing. My core competency lies in my ability to listen to instructions and carry out tasks in a timely manner. I am passionate about my work and will be a great addition to any team.
Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.
My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.
Excellent data management and organization skills--Experience with Database, SQL. Excellent geospatial data analysis skills--ESRI ArcGIS / ERDAS Imagine software. With extensive experience in marketing, social media management, and creative content composition, I am the type of person who will get things done for your business. Email marketing, lead generation, and marketing strategy oversight for start-up companies are other strong points of my toolkit. I am equipped and willing to help you move your marketing strategy forward. Using geospatial analysis to assist in business decision support is a very unique skill that I can use to improve the operations of your business. I have over a decade of sales and customer service/support experience, which I would love to put to work for you. With an acute understanding of mechanical and technical systems, I will fit in to your organization with the ability to understand many processes and products in ways that non-technical persons cannot. In my work experience, I have mastered the art of pleasing customers, and have honed a keen attention to detail. My strong suits are writing, proofreading, editing documents, thinking critically, providing excellent customer service, and selling ideas and products. Please, no cold calling or recruiters.
Over the last six years, i have worked as a research analyst for university of management and technology. i have worked on many research papers mainly on leadership and organizational theory and have also done statistical analysis for various thesis and projects. i have full knowledge of SPSS and can do all the data entry jobs. Moreover i am a CFA levelII candidate and have done MBA in finance, currently teaching advanced, cost and financial accounting to bachelors students and corporate finance to masters students.Currently working as the financial Coordinator for a Trust. Further more. Starting my PHD coursework from March 2013. I have independently established a call center setup which is functioning 24 hours a day. At odesk, i have done quite diverse jobs which mainly include: Online exams for Pearson and Yew York university for corporate finance, Accounting and Business Statistics Linear Programming and operations Management Writing of essays on various topics Statistical analysis and interpretation of Data for Dissertation
Native Dutch. Fluent in German and English. Delivering quality results for the following tasks: - Management and execution of multilingual translation projects.(English, Dutch, German) - Management, Monitoring and Execution of Multilingual Customer Support. - Online Reputation (Social Media) and Community Management - Webdesign and support In my work I always want to give you the best results possible. I am reliable, accurate and I respect your privacy. Discrete and no questions asked. I am working with all kinds of content. I would like to build on good working relationships with professional clients based on professionalism and mutual trust.