I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.
Get Your Administrative Support Project Started Today!
Post your administrative support project on oDesk and hire executive administrative assistants, project coordinators or personal assistants (PAs) to organize your calendar; schedule your appointments; and attend meetings, take phone or Skype calls, or respond to emails on your behalf. With their professional experience in customer service, office management support, human resource management and office administration tools and software, they can monitor your CRM systems, collect business data, prepare and update reports, and perform Internet research, marketing research, data entry and other administrative tasks.
Businesses use administrative support to help with office management, data collection and reporting, or project management to meet the organization’s administrative and HR needs. On oDesk, the world’s largest online workplace, companies hire highly skilled and reliable administrative assistants to aid executives, directors and managers. They typically gather data; perform decision-making tasks; communicate with vendors, suppliers and clients; monitor customer service; and coordinate with other departments.
Administrative Support Job Cost Overview
Typical total cost of oDesk Administrative Support projects based on completed and fixed-price jobs.
oDesk Administrative Support Jobs Completed Quarterly
On average, 1,633 Administrative Support projects are completed every quarter on oDesk.
Time to Complete oDesk Administrative Support Jobs
Time needed to complete a Administrative Support project on oDesk.
Average Administrative Support Freelancer Feedback Score
Administrative Support oDesk freelancers typically receive a client rating of 4.61.
I am looking to be the newest asset to your company! I bring to the table my work experience of over 9 years in a business professional environment. Over the years I have developed superb Customer Service Skills and consider myself to be a critical problem solver. My capability to organize and pay close attention to details, as well as my readiness to further expand my knowledge in the working field makes me a desirable candidate. I am also fluent in Spanish and am available for translating and transcribing.
James Dean Agency Contractor
James Dean, 29, from Bloomington, Indiana, originally from Saint Cloud, Florida. He does not have any children, but does have 2 dogs who are spoiled beyond belief. When James is not working, he enjoys spending time with family and friends, going hiking, photography, and scrap-booking. James is no stranger to the administration field, having spent his entire working career in various types of customer service positions and office administration. It taught him the importance of having high moral standards, ie confidentiality, reliability and has a strong work ethic. He is honest, creative, technologically savvy, and has a real "go getter" personality. Prior to starting his virtual assisting career, James spent over 12 years polishing his skills in positions; Office Manager, Administrative/Personal Assistant, Operations Manager, Activities Coordinator, and Customer Service. Passionate about helping others, James provides invaluable services such as office administration, article writing & submissions, scheduling and social media management, just to name a few.
Laura L. Agency Contractor
Over the last 20 years I have developed skills that range from top notch customer service, administrative support roles, medical secretary, and technical support. I enjoy these roles because I like to help others solve, or resolve issues. I take a lot of pride in my customer service skills, you only get one chance to make a first impression. Customer service is the cornerstone of any business. I am seeking opportunities where I can be an asset to your team and provide my experience, knowledge, and skills to advance the goals of your company. I want to work with clients who appreciate honesty, integrity and a job well done. If that is you, contact me today so I can help you reach your business goals.
For the past years, I demonstrate excellence in assisting, organizing, developing, and managing the daily operation of the company for the attainment of the company’s goal. I’ve been efficiently and productively researching the necessary inputs, composing and writing article-plan/reports, coordinating, and making communication through phone calls, Skype, and emails with the right person to make the project successful. And as a team player, I am seeking a challenging opportunities where in I can provide my professional skills and services.
I have 3 years experience as Customer Support Representative, providing software support by chat, phone and e-mail for German-speaking customers. I learned to communicate with clients online in the most efficient manner; to analize their problems and to take the appropriate decisions and actions in order to solve them. I used to handle sensitive information (IDs, credit cards etc), always keeping strict confidentiality; I learned to work under pressure and manage my time perfectly, so I can always handle all of my tasks. I spent the last two years of my education in English-speaking environment, which widely improved my language skills and the quality of my interaction with the people. Studying Psychology at Sofia University improved a lot my analytical and problem-solving skills, I learned to be more observational, detail-oriented and profound. Furthermore, I maintain a proficiency in software programs such as MS Word, Excel and PowerPoint, as well Adobe Photoshop and Adobe Pagemaker. Between 2002 - 2007 I worked as Graphic Desighner, preparing the layout of a newspaper, book covers, business cards, calendars, brochures and other. I maintain a proficiency in the following languages:Bulgarian, English, Russian, German, Spanish, Portuguese
I am a responsible and dynamic person with a strong sense of commitment; giving the best of my skills and experience to get the job done. I am seeking a position where I can utilize my knowledge and experience in administrative support, customer service and nursing. * Excellent general office skills coupled with strong work ethic. * Proficient in a number of computer applications and experienced at multi- tasking in a demanding work environment. * A hard worker who can be relied on to complete tasks accurately and independently.
I have always been motivated by the desire to do a good job at whatever position I'm in. I want to excel and to be successful in my job, both for my own personal satisfaction and for my employer. My aim is to meet the goals set by employers and team members, providing high quality services.
I have more than 4 years experience in the BPO industry and 3 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, billing, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.