Customer Service Consultants & Professionals

Showing 34,883 freelancers

Customer Service Consultants & Professionals

Showing 34,883 freelancers

  • Travel Planner and Holiday Consultant - Talented Virtual Assistant

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not … more

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not contact with the idea of high quality work for pennies. I hope you will consider me to be your virtual assistant for the following tasks: executive assistance, travel planning, translating between English and Italian, event organization, web research, copywriting, and data entry. I'm a passionate traveler and trustworthy travel planner. I have traveled extensively through Europe and US, Canada and Thailand. I also lived in London for one year, working in customer service for a prestigious hotel chain and a fashion group. I'm expert in web research in order to create any type of customized travel itinerary. I will find the best flights, trains, and buses, based on your specific needs. I’ll also do the legwork to find great hotels and attractions at reasonable rates. I know where to look in order to find the best deals available online. Just give me a budget and your destination and I will find the way to get the best out of it! I currently live in Italy and have been pursuing my career in hospitality, through different roles within four- and five-star hotels: - As a receptionist and Guest Relations Officer, I continuously dealt with customers’ requests. - As an Executive Assistant, I gained much experience in administration and event organization. I also wrote material for for the hotel website, brochures, and press releases. - As a Reservation Agent, I handled both individual and group reservations and supported the event office. My goal is to find you the best possible flights and other arrangements so that you can have the most enjoyable and productive trip possible. Faithfully, Rossella  less

    translation-english-italian italian virtual-assistant customer-service event-planning internet-research online-help travel-agent research-papers database-administration 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 307 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Creative Director & Software Engineer - UI UX - Design - Mobile - Web

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS … more

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS) and Designing ( Mobile, Web, Print) Previous Expertise: Flash Scripting and Design Stuff. Education: I have completed double Masters.[software engineering and Multimedia] Please Contact me directly here for Hiring. Thanks cheers, Adnan Shahid  less

    adobe-photoshop css adobe-illustrator adobe-flash css3 html adobe-air actionscript-3 php web-design graphic-design ui-design logo-design javascript ajax jquery adobe-flex sql wordpress asp.net-mvc android-app-development jquery-mobile album-cover-design interaction-design actionscript-2 website-development phpmyadmin 2d-animation 3d-animation presentation-design adobe-indesign adobe-creative-suite project-management facebook-marketing 00 more less
    • $40.00 HOURLY RATE
    • 4.9
    • 1142 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 43 PORTFOLIO ITEMS
    • 20 TESTS
    GROUPS:
  • Data Entry Expert, Product Listing, Virtual Assistant & Web Researcher

    After complete MCA choose Freelancing as career. A full time O Desk worker with 14+hours /Day availability. With high-speed wired internet connection(6 Mbps bandwidth). Acquired 3 years of experience(In and out O Desk) and serving more than … more

    After complete MCA choose Freelancing as career. A full time O Desk worker with 14+hours /Day availability. With high-speed wired internet connection(6 Mbps bandwidth). Acquired 3 years of experience(In and out O Desk) and serving more than 4500+ hours on this Platform, My Skills covers:-- CMS (Magneto, Django, Open cart , WordPress, eCommerce, Shopify, Prestashop) etc. Data Entry Specialist(Medical data specialist) Platforms I can handle( Sage ACT,SugarCRM) Excel/Word, PDF conversion, Product Listing, RDS,Virtual Assistant, Web Researcher. Familiar using Box,Google Docs, Dropbox etc...  less

    microsoft-word microsoft-excel microsoft-access internet-research chat-support database-programming dbms c++ java forum-posting google-docs web-content-management 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 4701 HOURS
    • INDIA
    • LAST ACTIVE
    • 30 PORTFOLIO ITEMS
    • 7 TESTS
  • Sr Linux / Amazon EC2 / Migrations / Nginx / Security / DevOps

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers … more

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers, Migrations, Ethical hacking, Development Operations - DevOps, Open Source services and Server optimization. Certifications such as: Certified Ethical Hacker - Red Hat Certified Engineer - Cisco CCNA. Expertise in: MIGRATIONS: AMAZON/Wordpress/Magento/LAMP/Cpanel migration plans and implementation, backup-restore and recovery plans. I have helped dozens of clients migrate their web sites and applications into the CLOUD VPC. Design and build Web Servers with HIGH PERFORMANCE (LAMP, NGINX/python, Nginx/Varnish, Nginx/php-fpm, Jboss, Apache tomcat and Varnish) - Improve and Fix performance issues, service optimization, security issues and deployments. MALWARE removal and analysis: WordPress / Magento / Joomla Malware removal and remediation, Incident handling and Forensics analysis. BOOST and optimize websites with: NGINX, Varnish, REDIS, Amazon S3, Memcached, APC, apache tunning and mysql tunning, Amazon CloudFront and more. Amazon Cloud Computing (AWS) - AMAZON EC2, amazon CDN S3, amazon RDS, amazon ELB, Amazon AutoScaling, Amazon VPC, CloudFront, Route53, etc. Also Management of multiple Control panels like Rackspace Cloud Computing, SoftLayer, GoDaddy, HostGator, dreamhost and MediaTemple. DevOps and Continuous integration: Docker + vagrant, Vagrant + Puppet, Puppet + Git, Docker + Ansible. Continuous integration with Jenkins, travisCI, distelli and more... Designing and deploying scalable & Highly available systems such as: Amazon Load Balancing (ELB), Hearbeat, HAProxy, mysql cluster, apache cluster... Network and web security such as: Vulnerability Assessments, Hardening servers, security audits, Penetration testing, Virus/Malware/Threats/Vulnerabilities countermeasures, web security, fail2ban, Tripwire-AIDE-OSSEC, mod_security, mod_evasive, Denial of Services (DDOS) countermeasures, Firewalls (iptables, CSF and apf), etc. VPS: Cpanel / WHM / Plesk / DirectAdmin / Webadmin - Migrations, management, hardening, configuration, maintenance and high level of Administration. Databases Administration such as: Mysql tweaking and tunning, MongoDB, load balancing and Mysql replication (Master & Slave) for High traffic. Database: Mysql tweaking and tunning, MongoDB, ElasticSearch, Apache Solr, Sphinx, lucene, MariaDB, Postgresql replication & Pgpool, Mysql load balancing and Mysql replication (Master & Slave) for High traffic. Networking: TCP/IP high expertise, NAT, FIREWALLS, CISCO routing and switching and Packet analysis with tcpdump and wireshark. Storage solutions and Directory management: SAMBA, NFS, FTP and sftp. LVM and RAID*. SCRIPTING: Bash and python. Proficient with MAIL Servers: postfix, sendmail and Zimbra. Source control versioning: GIT and SVN. Deploying and maintaining Monitoring systems such as: nagios, ZAbbix, cacti and Jboss Operation Network (JON). Backups solutions: amanda, rsync, Amazon backups and rsnapshot. Research & development (R & D) for any open source service and technology.  less

    network-security amazon-ec2 nginx linux-system-administration penetration-testing apache-administration ubuntu virtualization samba security bash mysql amazon-rds amazon-web-services nagios rackspace-cloudservers clustering iptables centos git apache-tomcat unix-system-administration varnish-cache django-framework 00 more less
    • $24.99 HOURLY RATE
    • 4.9
    • 7137 HOURS
    • MEXICO
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 4 TESTS
  • Freelance Designer

    Making beautiful things and making you smile. That's my job. /* --- MY WORK ---*/ 3 years of experience and a lot of passion later, here I am. On the fly, always up to date and responsive to your expectations. /* --- LANGUAGES ---*/ Native … more

    Making beautiful things and making you smile. That's my job. /* --- MY WORK ---*/ 3 years of experience and a lot of passion later, here I am. On the fly, always up to date and responsive to your expectations. /* --- LANGUAGES ---*/ Native language : french. Native level (C2) : french, english Can understand/translate from (besides the ones mentioned above) : arabic, italian Can translate to : french & english, but particularly french. /* --- CODING ---*/ I prefer directly coding the websites I'm designing. Wasting time making it on photoshop first is something I'm not very fond of. I have some experience in php, mysql and jQuery but my 'ninja grasp' is in designing and putting it together html/css. But I have the ability to work with these languages, otherwise I wouldn't mention them :) /* --- TIME - PAY ---*/ I am always available and don't require much pay. I'm hard working and can work on projects even if they are time limited. I do not have a limit of working hours per week because I am not on any 'big' project right now that would take my time. So I'm a full timer. I can work as much as you need. NOTE CONCERNING WORK HOURS : - PLEASE consider my timezone if I'm not replying to your messages right away : it may be 3 AM, and I may be dreaming about your project. I usually reply within 5 minutes of your request, if not immediately. After long hours of hard work there's nothing better than a happy and satisfied customer, who I hope will be you.  less

    web-design css3 html5 translation-french-english translation-english-french ui-design flyer-design brochure-design php mysql illustration logo-design book-cover-design business-card-design translation-arabic-english email-handling virtual-assistant email-technical-support interior-design 00 more less
    • $25.00 HOURLY RATE
    • 4.9
    • 153 HOURS
    • FRANCE
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 5 TESTS
  • Graphics/PDF/Word Design, Retouching, Data Entry, WordPress

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone … more

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone who hires me. And I know if someone hires me he/ she will not regret it.  less

    data-entry microsoft-word article-writing blog-writing microsoft-access email-marketing market-research accounting bookkeeping internet-research database-administration web-content-management 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 2874 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 21 TESTS
  • Professional Chinese teacher, interpreter, translator

    I worked as Chinese(mandarin and Cantonese) language teacher and tutor for foreigners; Tutor of the major of Math, Chinese, English for students in education area. For business area, I worked in different aspects(such as ceramic tiles, furniture, woodwork … more

    I worked as Chinese(mandarin and Cantonese) language teacher and tutor for foreigners; Tutor of the major of Math, Chinese, English for students in education area. For business area, I worked in different aspects(such as ceramic tiles, furniture, woodwork, metal, mirror, LED light, dental equipment) for selling, sourcing, translating, interpreting. Bachelor degree on International Trade and Economic.  less

    chinese 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 115 HOURS
    • CHINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Excellent Manager for Language Translations, Business and Sales

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide … more

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader  less

    call-handling call-center-management business-continuity-planning quantitative-analysis avaya translation transcription resume-writing internet-research supervisory-skills translation-japanese-english translation-english-japanese translation-spanish-english translation-german-english translation-filipino-english translation-english-filipino 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 357 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6700 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • Transcriber/Writer/Proofreader

    I have good experience in data entry, writing, and customer service. I was an encoder for 5 years and my typing speed is 70 words per minute, with high accuracy. I've been writing since I was 12 years old … more

    I have good experience in data entry, writing, and customer service. I was an encoder for 5 years and my typing speed is 70 words per minute, with high accuracy. I've been writing since I was 12 years old and have won first place in 3 out of 3 essay writing competitions that I have joined. I was a customer service representative for a BPO company for a little more than a year and have been recognized for my Customer Satisfaction ratings. I was also an I.P. relay operator for 6 months. I'm currently enjoying my job as a transcriber here in oDesk. I love what I do, and I look forward to a long, enjoyable career here.  less

    data-encoding customer-service article-writing content-writing microsoft-excel transcription microsoft-word editing windows-xp-administration express-scribe proofreading essay-writing 00 more less
    • $6.67 HOURLY RATE
    • 4.8
    • 1213 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
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