I've been working in a call center for almost 6 years. I have experienced working as technical support for internet connection for 2 years. I also worked as a customer relation officer in a Car Company. And recently, I've been as billing specialist in a Australian Telecommunication Company as well as Sales and Customer Service Representative. I could make sure of you that I am trustworthy,knows how to follows instruction, knows how to establish a good working relationship with customers and clients, and knows how to provide a world class customer experience for the customers especially with the clients. I also worked as an appointment setter for almost 6 months and also been a Virtual assistant for 3 months. I have experienced working as well as a chat support for Auto Dealership.
A well experienced sales and customer service/support person with more than 5 years of progressive career in the outsourcing industry. I handled outbound accounts for almost 3 years with utmost proficiency and of high results that has made me become a Quality Specialist and Leader that has outlined quality and production processes for the company. For 2 years I've been taking inbound calls as a Customer Care Executive wearing multiple hats from order processing and inbound sales, billings, payments disputes and later on was tasked to take supervisory calls that needs outright resolution. Having these experience in outbound and inbound accounts have honed my skills and understanding in both aspects of the industry and made me more capable of doing either or both with high quality and more reliable outcome. I am looking for clients whom I can share my expertise and values to improve their business and processes and I am looking forward of having only a long term relationship with them.
I am seeking a customer service position where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the companies overall reputation. I work with BPO industry for 4 years as a Technical Support and Customer Service Representative With the experience that I have in the BPO Industry I develop these abilities: Strong Interpersonal communication skills. Problem analysis and problem solving. Organizational skills and customer service orientation. Adaptability and ability to work under pressure. Excellent and passionate worker,goal driven and 100 % reliable.
For more than 3 years of challenging experience in sales and marketing like ebay, auctiva eCommerce, Craigslist, etc. Combine with web research like terapeak. It gave's me more idea on how to handle big task in marketing. My goal is to help your company achieved even with my little participation for a certain task. I can work individually with minimum supervision. My dedication to work makes me enjoy every challenge that I encounter towards a job and I'm prepared to take up the challenges set forth for efficiency and effectiveness of my work. I'm professionally committed to my work with ability to meet deadlines. I can work proficiently using Microsoft Office programs and data entry.
Seeking for a LONG TERM job. My objective is to cater to my client's needs by efficiently providing them with quality results. To apply my skills gathered through years of experience as a technical and customer service associate, quality specialist and email specialist. I also have experience in billing and technical accounts mainly focusing on internet service provider and computer hardware & software installation and troubleshooting. I am honest, dependable, efficient, & committed. I am looking forward to a long term working relationship with my clients.
I have a wide experience in a BPO industry. I worked in sales, customer service, billing and collections for six years. I was responsible for entering orders, setting up appointments, handling inbound and outbound calls to assist customers and provide resolution to their service or billing problem and to collect payment. With this experience, I was able to develop my customer service, data entry and analytical skills. I am good at prioritization, time management and I am very keen to details. I am also proficient in Microsoft Office.
To be able to render a service with all honesty. To provide a good quality of work. To make my employer feel satisfied and happy with less supervision. To abide the company's policy. To be able to learn new things while reaching my employer's goal. These are my objectives. I value time. I have the energy, passion as well as work ethics to perform any tasks given to me. I have worked as a Recruitment Assistant in a call center, Recruitment Department. I have few work experience here in oDesk in a field of Data Entry, Data Gathering, Excel, MS Office. I also have experience in Appointment Setting, Survey and Customer Service. I can work well alone or even in a team and give above and beyond my capabilities to meet my client's expectations.My goal has always been for both parties - my boss and the customers.
Have vast experience in the customer service world. I have 20 years experience in telecommunications, and data entry. I work now part-time for a company in Las Vegas , as a telephone customer service agent, as well as a resolutions specialist,.I have been there 2 years. Temporary employment, great reference. Before that I was with telephone customer service job,, The Boulevard Entertainment for 10 years . Over the past many years, I have excelled at all my independent employment positions. Have done several voice over services, for various websites, and for Webster University film department. I also did 1 year temporary blog ghost writing.. I have also co-wrote a food blog in the past . Have done several temporary customer service positions, which include order processing, data entry, technical support, answering services, chat monitoring, phone chat ,and PSO , and so much more. Anything to do with the phone I am amazing ! I am new to Odesk, once again , , the few jobs I have done in the past , I have received excellent feedback. I am open-minded, accurate, punctual, and reliable. The reason I have not done Odesk since the last job I have had, is my job I am on now, is soon coming to a close, and I am now available for some part time work only, but I will consider a full-time long term position in the right field. Soon I will be available for full-time work, so please feel free to invite me to apply. I have excellent customer service knowledge, the voice, and excellent English. I am fast and accurate at ad placement, such as Craigslist, and other advertising sites. You will find that if hired by your company, you will be completely satisfied with my quality and accuracy, and reliability of work. I am looking for a virtual assistance , tech support, or customer service, order processing, appointment setting, or resolutions job, proofreading, or voice overs and theatrical type work. I have been absent from Odesk for quite a while , due to a full-time position in customer service , which has been 2 years long. It is coming to an end , so Currently looking for a few Great jobs . I am a quick learner, and wouldn't mind trying new things either, to broaden my experiences .I do not do cold call sales. I look forward to working with you. I thoroughly enjoyed my experience as a student at Missouri Medical College , and Rancho Santiago , immersing myself fully in the educational and artistic culture. While pursuing a Degree, I participated in the Work & Learn Program (work/study) in several fields of medical , communication,and clerical., Also Arts ,and Acting . So many avenues . I was avid in my pursuit of educational excellence, receiving academic honors, All years of attendance. The Non-Profit and Public Administration Program, within the school of Human Resources at Missouri College, exposed me to a broad range of course-work including Leadership, Marketing & Communications, Financial Management, Fundraising, Medical Sciences , and more , as well as Volunteer & Human Resource Management. I look forward to gaining More real-world work experience, in all fields . and the practical application of the aforementioned skills.I hold an associates in Medical Sciences through LPN program . Also am Medical Assistance certified . I am an all girl Friday . I do not do sales , or cold calling . I LOOK FORWARD TO FINDING A TEMPORARY TO PERMANENT PART TIME TO FULL TIME POSITION WITH YOU , THANK-YOU SO MUCH FOR READING MY PROFILE .
My goal is to obtain a position as a valuable team member in a people-oriented organization where I can maximize my customer-service and social media marketing experience. As a social media expert, I am responsible for managing and delivering all social media activities for clients and internal social media. In this highly visible role, I was able to “own” social media delivering positive results to our client. I am also an experienced customer service team leader and have worked with various CRM platforms including Zendesk and Salesforce. I always aim to become an asset in every company I work with and I make it a point to deliver NOTHING BUT HIGH QUALITY WORK!
hi, choosing to work as a freelancer, gives me great opportunities to improve my existing skills, to serve your expectations and manage time for my personnal life. on the other side, i must informe that i speak and write three languages : arabic, french and english; and i can type italian language as well( knowing its grammar) furthermore, i have got crm call center / training skills. i will be glad to work together in a win win deal.