My goal is to satisfy clients with top of the chart service. Also to make sure that I deliver the task given to me properly and on time. I believe that my experiences is a big advantage for me to be hired. I am willing to be trained and I can work under pressure and with less supervision. I strongly believe that "Unity is the beginning, success is the ending".
My experience focus in the call center industry for ten years. Expertise in campaign set-up from pre-operations to post operations. Also involved in recruitment and training of new hires for specific programs. Lead generation and gathering of residential and business customer. Experience for both business to consumer and business to business outbound sales. Also experience in handling customer care for telecommunication account. I also have experience in direct selling and networking business.
In my five years experience, I have experienced doing outsourced jobs mainly on call center related assignments in different areas such as in sales, appointment setting, surveys, and customer service. I have catered to both business to consumer and business to business contacts. I have always met my metrics and even surpass them. I can assure that you will get the value for your money for my services for I always make sure that both ends are happy.
Vast capabilities and zeal to be better best describe me. The burning desire to be the best in all that I do is the force behind my commitment to get better and better. And this is the same spirit I bring forth to the workplace market, that my efforts will be recognized through provision of never ending quality work. Any client will find me an asset for the company that hires me. This is so because, I am naturally a fighter who works hard to ensure I have edge over others. With honesty, diligence and reliability, I believe I'm set for even greater heights here on oDesk.
I am looking to explore, learn and contribute in the satisfaction of billions of customers worldwide. A fan of customer service myself, I would like to become a part of a competent and growing company wherein customer service is of utmost importance. I have my eyes on long term projects, but is also accepting short term. I am eager to learn my client's businesses, be trained for the job and continue to enhance my knowledge and skills in email handling, data entry, back office and virtual assistance. If you are looking for someone who is loyal and trustworthy, hardworking, determined to be successful, professional and punctual, I am at your service. I am looking forward to an interview with you soon.
My goal is to put my experience, skills and expertise to work for you. I have acquired a wide range of skills through years of experience working for fortune 500 companies and the things I dont know I'll learn. I am very easy to work with and a very fast learner. I am smart, can think on my own and can work with very little (if not any) supervision. I can deliver top notch Customer Service, Technical Support and I'm also very confident that i can bring in the figures for Sales positions.
My career objective is to make a significant contribution to a company that will hone my abilities and personality, enrich my knowledge and encourage me to work to the best of my capabilities. Ive been working in a call center since 2007, so that gives me an advantage in communication skills and handling customer's concerns whether inbound or outbound.
I have over 8 years customer service/call center experience. I am looking to expand to entry-level data entry experience. I have the following software and hardware available: Windows XP system LibreOffice software which can be formatted in Excel and Word High-speed cable internet service USB noise-canceling headset Printer/scanner if needed I am able to help clean up your email and respond accordingly when necessary. I would like to offer my services to work with you to bring your business strategies forward.
An experienced Technical Support/ Customer Service Representive: I have been working in a Technical Support / Customer Service. In my years of service, data entry for documentation and recording of all performance of employees were considered basic task. I am also familiar with Quality Assurance wherein I handle a team of employees listening and evaluating calls, chat and email support. Very much exposed to MS Excel and Word applications. I have been dealing with these Office applications everyday. Web research, data entries and reviews can easily be managed. With the experience, these tasks can easily be delivered. Received numerous recognition due to accomplished and efficient work.
Working in the BPO industry has sharpened my skills to handle this job well. I was a senior analyst. I am a very dedicated person and can provide your clients/prospects with the best customer service. I have customer service, billing and sales, data entry, virtual assistant, web research experience and I assure you that as long as I am provided the right training, I will always be giving your clients or prospects a very good experience.