Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.
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Responsibilities Research and Analytics Online Campaigns development and Management Search Engines and Social Media Marketing Media Innovations research and Implementation Media Planning and Production (YouTube Creators Network/Regional NextUp community) International Partnership Projects Stuff Trainings Note: As Experienced Professional, joined back my old company and helped them with Search Engines, Social Media and Media Marketing. Worked with Youtube Brand Channels, Ad Innovations, Business Networking, Video Marketing, Social Media Research and Implementation for CIS including Facebook, Twitter, LinkedIn, Vkontakte. I Helped the Core Team on building new services for existing customers. Planned new concepts for Help Center, Corporate Solutions for local Brands.
An IT Professional with over 15 years hands on experience on Systems, Servers and VMWare administration. Specialties: 1. Windows Server 2008 2. Microsoft Exchange Server 5.5, 2003, 2007, 2010, 2013 3. Anti-virus/Malware removal 4. Active Directory, DNS, DHCP, File Services, DFS, WSUS administration and troubleshooting 5. Network configuration(tcp-ip/cisco ios/monitoring) 6. Symanted Backupexec, Acronis, Appassure Replay 7. VPN and Remote access 8. Disaster Recovery, from bare metal restores, to VMware rebuilds
I am experienced in resolving: - Email deliverability issues - Setting up Cpanel/DNS - Removing domains/IPs from blacklists - Email handling I'm currently employed at a huge US email company and I have a strong background in managing email deliverability and relationship with ISPs
A professional with enormous experience on all solutions for iTunes stores, Google play and Windows store including application marketing and application promotion. For past many years, I have been marketing and promoting for different application vendors and companies in a reasonable rate. Many of such companies and vendors are generously thankful to my service and are strongly willing me to provide enough reviews for their applications
Over the years, I have been inclined to works like email management, online research, social media management, coordination with other contractors, listing posting & management and etc. I have been using my expertise in; detail oriented, oral and written communication skills, customer service and internet research. My core competency is in my customer service skills, the way I treat people with great respect. I am seeking opportunities to satisfy clients with great results on my work responsibilities. I am accustomed using Google Spreadsheet, Mailchimp, Hootsuite and other online applications. I'm always willing to learn new applications when required by work.
Trilingual professional (English/Spanish/Portuguese) with solid experience in International Recruiting and Virtual Assistant services. I am reliable and handle all projects in a timely and professional way. I offer a comprehensive range of services including, but not limited to: » Recruiting » oDesk Hiring Manager » Personal Assistant » Customer Service » Phone Calls ➜ Skype account with credit must be provided by the client » Order Processing » Translations ➜ Email translations for quick communication with your customers and vendors. » Real Estate Assistant » Social Media » Sales Assistant ➜ No cold calling » Electronic Credit Card Processing ➜ I had access to a Merchant account (Ingenicard US Inc) and did this job for a year. » Conference Call / Language Interpretation ➜ English/Spanish/Brazilian Portuguese » Forum Moderator Notes: » I currently only do hourly rate contracts. Fixed contracts only for short trials. » oDesk and Elance ID Verified ♥ Volunteering - Non-profit organization: If it's a good cause, I would love to help. “The sense of fulfillment is often hidden in acts of kindness” Todd Stocker ❀