Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.
Outbound Sales Job Cost Overview
Typical total cost of oDesk Outbound Sales projects based on completed and fixed-price jobs.
oDesk Outbound Sales Jobs Completed Quarterly
On average, 543 Outbound Sales projects are completed every quarter on oDesk.
Time to Complete oDesk Outbound Sales Jobs
Time needed to complete a Outbound Sales project on oDesk.
Average Outbound Sales Freelancer Feedback Score
Outbound Sales oDesk freelancers typically receive a client rating of 4.31.
Jahlier Garrido Agency Contractor
I'm interested in implementing my interpersonal, technical processes for getting best possible results. Having deep knowledge of MS Office Applications and possessing high typing skills, as well as excellent pronunciation and fluency in English will allow me to show best possible results while accepting inbound and outbound calls, chat sessions, providing customer support services. -Telemarketing/Telesales -Appointment Setting/B2B/B2C -Customer Service Representative for 3 years -Data Entry Staff for 2 years -Social Media Marketing -Virtual Assistant
I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.
I am a sales hunter for service companies with no limitation to any kind of industry or organizational department. No matter the challenge or continent I adapt myself fully to be able to reach the established goals. Persistency, proactivity and empathic skills are my best assets. Want to know more? At your service! Erik
Arthur Jhon Alipante Agency Contractor
An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.
I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.
I work my way to the top out of my hard work and sheer determination. I do not mind putting my hands and mind to anything new or old, as I am open on learning new things and changes. I can adapt to any kind of job I am tasked to do so. With full 11 years of experience in Managerial Sales and Customer Service, I guarantee that I will give 100% buyer satisfaction.
"Top 5% Odesk Successful Freelancer!" . A Pro at sales worked at the toughest market, automotive and mortgage in Los Angeles area. Excellent Phone skills, outstanding web research technique, VA and Best customer service skill. A can-do attitude! Great work ethics and eager to get the job done.experienced in cold calling, prospecting, business management and customer satisfaction. Highly educated with a Masters degree keen on dotting the I and crossing the t's. Neat and detail oriented. LinkedIn, Facebook, Twitter.
Extensive background in customer care and sales. Enthusiastic, organized and highly flexible Operations Manager who has broadened her knowledge of customer service and maintains high standards at all times. Enjoys Teamwork, excellent communication skills and committed to delivering an excellent standard of work by being able to adapt quickly to new roles and responsibilities. Very solid computer knowledge, professional and resourceful.