Customer Service Consultants & Professionals

Showing 28,277 freelancers

Customer Service Consultants & Professionals

Showing 28,277 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6265 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • VoIP Developer

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom … more

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom API's plus the API integration of existing solutions. If you need database administration or backup solution just give me a buzz. cheers!  less

    asterisk c# ajax javascript cakephp web-design website-development linux-system-administration database-modeling 00 more less
    • $23.33 HOURLY RATE
    • 5.0
    • 154 HOURS
    • NEW ZEALAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • PHP ajax jquery Mysql Sphinx CakePHP Yii Zend Drupal WP Ruby on Rails

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one … more

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one expert for all there IT needs. I have received exclusive invitation from oDesk which says "Hi Syed Zeeshan Haider, Great news! Your high-quality work and strong performance in the Web Programming category has earned you an invitation to join our oDesk Verified Web Developers group. As a member of this exclusive group, you will stand out with a badge on your profile and oDesk recruiters will recommend you to clients." I have architect and developed large scale web applications. I have expertise with all major PHP frameworks including Codeigniter, CakePHP, Yii, and Zend. I have been doing CMS development for number of years, customized and developed hundreds of modules for Drupal, Joomla and Wprdpress. I worked in a key position for world second largest B2B portal, this gave me in-depth knowledge of online business and helped me creating successfully running online stores using osCommerce, Magento, Creloaded, Zencart, Opencart and VirtueMart. I have great experience in handling large number of servers on production environments, and have written tons of maintenance script. I have in depth knowledge of replication, clustering, multi-master and master-slave handling. Performance tuning is my field of expertise .I have done number of optimizations jobs for heavy traffic websites . Not only this I have great experience with Linux maintenance (Centos, Debian, Ubuntu), Cloud hosting, Networking , Web servers (apache, nginx, lighttpd, tomcat), Mail servers ( PMTA, MTA, exim, postfix), Bulk marketing and Hosting panels (Cpanel/WHM, Plesk, Directadmin). I also have developed number of Android, iOS and Java apps which can be viewed in my profile with store links. Field of Specialization: • Programming, Web Applications and Ecommerce Solutions • Mobile application development • Database design and Management • high traffic website's scalability • Sphinx Full-text Search Engine • Memcached • Database Optimization • Query Optimization • Performance Optimization • Landing pages optimization • Security Auditing of website • Architecture Improvements • Sphinx Real-time indexes ( RT indexes ) • B2B Expert. System Admin / DBA Expertise: • BASH programming • LAMP administration • Percona Server • MariaDB • Drizzle Database server • mission-critical production environments. • Sendmail, Exim, Postfix • iptables • APF firewall • tcpdump, iostat, vmstat, gdb • Nginx • LVS ldirectord • DB constraints and Integrity • Multi-master replication • master-slave replication • Nagios • Cacti Templates • Backup / Restore processes using backup utilities Xtrabackup, LVM snapshots, mysqldump. • Views, stored routines include stored procedures, triggers • InnoDB and NDB Cluster • Maatkit Percona tool set • Percona Xtrabackup tool • C-Shell , Bash and Perl scripting • High Availability with Active/Passive Master using heartbeat & DRBD. • Pacemaker, MHA & MMM • Amazon MySQL Cloud • MySQL Super Smack Areas of Interest: • Open Source development (LAMP) • Databases (MySQL) • Project Management • SEO • Mathematics • IVR applications • Agile Methodology • SVN Processes: • Kanban • Agile Methodology • Traditional Project Management • Cross functional Teams Professional Profile: • Proven ability to develop high-performance applications and technical innovations. • In demand team leader with proven ability to transform concepts into online, interactive reality. • Savvy webmaster and polished, persuasive communicator. • In-depth knowledge of organic search engine optimization. • Combine creative, artistic talent to deliver revenue enhancing, market oriented sites. • Can manage dedicated and shared servers using RDC and all types of hosting panels Other Expertise/Tools: Joomla, VirtueMart, osCommerce, Wordpress, Drupal, Magento, VIM, command line, delta index, distributed index, Plesk, Helm, H-Sphare, cPannel, Complex Web scrapper, Email data extractor, Intelligent bots, cron jobs, Snoopy, Regular Expression, Power MTA, PMTA, port25, Email Marketing, Thrift, sms api integration,SVN, IVR,Kannel,Open Source WAP and SMS Gateway, Android, jelly bean, Green DAO (SQLite),Volley framework, Lazy loading list view, GCM notification, J2EE, Sturts2, Jersey for Restful API, Hibernate, Velocity template for UI, Jetspeed framework for Portlets, iOS, Spring, Django, Node.js, Objective-C  less

    php seo mysql sphinx website-development memcached database-administration lamp-administration apache-administration security web-content-management oscommerce wordpress drupal joomla virtuemart magento creloaded on-page-optimization architectural-design performance-testing regular-expressions crawlers web-scraping data-scraping mail-server-implementation postgresql email-marketing sendmail email-handling email-deliverability-consulting apache-thrift smtp vim linux-system-administration unix-system-administration unix-shell plesk cpanel ibm-websphere indexing database-management database-design database-modeling erp domain-migration sms svn git github subversion tortoise-svn twilio-api paypal-api paypal-integration network-security rackspace-cloudservers b2b-marketing adobe-dreamweaver exim bash nosql soapui xml xml-web-services python freeswitch freepbx continuous-integration apache-ant phpmyadmin phpfox bugzilla redmine sms-gateway weberp account-management nagios crm 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1076 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 22 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • WordPress Developer Genesis Framework Expert

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time … more

    I am skilled programmer with 7 years experince(coding since 2007) in PHP/MySQL/JavaScript/HTML5/CSS3... I have found my love with WordPress, Genesis Framework & CodeIgniter to create super fast solutions using open source technologies to save development time and cost. If you want custom WordPress theme or GENESIS child theme designed, I can do it, also I can do responsive design, mobile friendly webdesign. Speed, Performance and Security (along with SEO) are my top priorities coding any project for our clients. Note: Above video is my long term client from London, UK, giving his review about me and my services from team called WarMarks. (Until I record my own video, I would like you watch this video testimonial I got a year ago from this awesome client.)  less

    wordpress html psd-to-html html5 amazon-s3 aweber clickbank paypal-integration joomla cpanel php mysql phpbb vbulletin amazon-web-services git mantis website-development web-design 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 176 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 3 TESTS
  • Professional Business Planning & Consulting

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking … more

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking * Financial Advisory * Mergers and Acquisitions. * Entrepreneurial Activities * Global Strategy * Creative Writting Formalized Work and Experience: Commercial Lending w/ Active Management of a Loan Portfolio . Can provide reconciliation service as needed, which includes quick books and book keeping via excel. Provided consultative services to retail and business banking clients by understanding the goals of each and offering personal financial advice to meet their needs. Guided current homeowners through the process of refinancing a mortgage, by helping clients to understand interest rates and loan repayment options. Enhanced interpersonal skills by utilizing cold calling initiatives to create relationships with prospective mortgage clients. Developed goals and incentives for production employees in order to increase production efficiencies and individual employee compensation using controlled time & motion studies at two facilities in MD and PA. Developed a capital asset inventory program of all plant machinery and furnishings which was submitted to corporate headquarters. Education: University of Maryland University College Masters Degree in Business Administration. McDaniel College Bachelor of Arts; Major in Business Administration  less

    accounting bookkeeping business-writing business-plans business-valuation ecommerce-consulting venture-capital-consulting startup-consulting bank-reconciliation market-research 00 more less
    • $29.99 HOURLY RATE
    • 5.0
    • 335 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • Java Developer / Web Scraping (scrapy, selenium)

    More than 5 years of java development (spring, MyBatis (iBatis), jersey, struts, jsp, jquery, dwr, quartz, spring security, hibernate, grails, nodejs, angularjs). Databases: Oracle, PostgreSql, MySql. Web scraping(scrapy, beautiful soup, lxml and selenium frameworks) Good skills in linux (installation … more

    More than 5 years of java development (spring, MyBatis (iBatis), jersey, struts, jsp, jquery, dwr, quartz, spring security, hibernate, grails, nodejs, angularjs). Databases: Oracle, PostgreSql, MySql. Web scraping(scrapy, beautiful soup, lxml and selenium frameworks) Good skills in linux (installation, configuration, bash scripting). Python scripting (sites scrapping, client-server applications, xml and html parsing, small scripts for administration needs)  less

    java javascript grails groovy python apache-tomcat jboss jsp apache-struts hibernate ibatis spring-framework linux-system-administration svn tortoise-svn git sql jquery 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 96 HOURS
    • BELARUS
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
  • Excellent Writer, Editor, Proofreader with Above Avg. English Skills

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor … more

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor and a proofreader. I will read and then reread your work, insuring that no mistakes slip by. I will carefully check for grammar, punctuation, tone and style and, if I have a suggestion to make, I won't hesitate if I feel that it will help you to polish your work to perfection - after all, that's why you're hiring me! I guarantee that I will exceed your expectations. I have written as a ghost writer, I have written many technical assistance and business documents as well as creative fiction short stories, articles for various education and counseling magazines, and co-authored the Guidance Plan for the DOE for the school district where I currently reside. I am flexible, work quickly but efficiently, and possess an excellent grasp of the English language. While some people are artists with a paintbrush and canvas, my medium happens to be the written word. I look forward to proving myself as the perfect candidate for any project that you may have. Thank you for this opportunity. Humbly, Kim Taylor  less

    creative-writing editorial-writing proofreading article-writing journalism-writing resume-writing business-writing 00 more less
    • $34.00 HOURLY RATE
    • 4.8
    • 27 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Professional Dutch, English and Flemish Translator & Writer

    I have worked as a professional translator for seven years. Languages I currently offer are English, Dutch and Flemish. I have translated many documents and large projects. A few examples are: websites, legal documents, medical transcriptions, medical documents, advertising, search … more

    I have worked as a professional translator for seven years. Languages I currently offer are English, Dutch and Flemish. I have translated many documents and large projects. A few examples are: websites, legal documents, medical transcriptions, medical documents, advertising, search engine optimised content, general content, applications and many more. My current rates for translations are: Dutch: $0.03/word; English: $0.03/word; Flemish: $0.03/word; (An hourly rate is also possible). My current rate for writing is a standard flat rate of $0.02/word. This is my minimum price and is non-negotiable. If you wish to hire me, or want to request a quote, feel free to contact me directly.  less

    data-entry translation-english-dutch translation-dutch-english transcription legal-transcription medical-transcription 00 more less
    • $18.00 HOURLY RATE
    • 5.0
    • 168 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1872 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Marketing and SEO Management / Email Handling / Video & Graphic Artist

    My objective is to achieve excellence in Marketing and SEO Management, Multimedia and Graphic Designs and to deliver the assignments on time with satisfactory outputs for my clients. It is for me to pursue a career in the field of … more

    My objective is to achieve excellence in Marketing and SEO Management, Multimedia and Graphic Designs and to deliver the assignments on time with satisfactory outputs for my clients. It is for me to pursue a career in the field of information technology that offers me an opportunity for the career growth and work experience. I have also completed a course in Information Technology wherein I foremost myself in field of Graphics Designing, Animation, Photoshop and Video Editing using suitable softwares with years of experience like; AutoCad 2009, Macromedia Firework, Dreamwaver, Flash, Photoshop CS4, ULead11... SUMMARY OF QUALIFICATIONS: -Dedicated; Conscientious -Confidentiality; Detail-Oriented; Self-Starter -Creative communication skills and consistently meet deadlines -Ability to work in team and independent  less

    adobe-photoshop adobe-indesign presentations word-processing ulead-video-studio virtual-assistant email-handling link-building article-submission article-spinning adobe-pdf ebook-design camtasia 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 5373 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 2 TESTS
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