Customer Care, Customer Service Reprs, Tech Support

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Lisa F.

Lisa F.

Graphic Artist, Game Textures, Environmental Artis...

United Kingdom - Last active: 04/12/2013 - Portfolio: 10

I am a graphic artist, designer and 3D modeler, working in virtual worlds, primarily Second Life. I have worked as a contractor for the creators of Second Life, Linden Lab since 2008. My skills include: Texture Creation, 3D Modeling, Design, Prototype Testing and Project Management. I have been working in this environment since 2005 for a wide variety of clients, from small businesses to multi national companies. I also have vast experience in Customer Service and have worked for 8 years as a customer billing representative, call center operative and clerical assistant for British Gas. I have a GNVQ Level 3 in Customer Service.

$44.44 /hr
2,838 hours
5.00
Madalin Rauch

Madalin Rauch

Customer Service Team Leader

Romania - Last active: 1 month ago - Tests: 11

My goal:"Be the best at what you do". As far as my experience goes, i have a lot of experience (4 years) in working as a tech consultant and superviser for AOL Tech. Also, i have 7 years experience in the electronics field, as a Production Manager for custom toroidal and linear windings.

$11.11 /hr
4,335 hours
5.00
Muhammad zafar S.

Muhammad zafar S.

Expert in Customer Service/Support

Pakistan - Last active: 1 month ago - Tests: 13

My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 4 years (7500 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.

$10.00 /hr
7,922 hours
5.00
Carolina S.

Carolina S.

Administrative Assistant/ Customer Service Rep.

United States - Last active: 2 days ago - Tests: 4

Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.

$16.67 /hr
2,613 hours
5.00
Samuel Reynolds

Samuel Reynolds

Customer Service and Sales Specialist

United States - Last active: 1 month ago - Tests: 4

Excellent data management and organization skills--Experience with Database, SQL. Excellent geospatial data analysis skills--ESRI ArcGIS / ERDAS Imagine software. With extensive experience in marketing, social media management, and creative content composition, I am the type of person who will get things done for your business. Email marketing, lead generation, and marketing strategy oversight for start-up companies are other strong points of my toolkit. I am equipped and willing to help you move your marketing strategy forward. Using geospatial analysis to assist in business decision support is a very unique skill that I can use to improve the operations of your business. I have over a decade of sales and customer service/support experience, which I would love to put to work for you. With an acute understanding of mechanical and technical systems, I will fit in to your organization with the ability to understand many processes and products in ways that non-technical persons cannot. In my work experience, I have mastered the art of pleasing customers, and have honed a keen attention to detail. My strong suits are writing, proofreading, editing documents, thinking critically, providing excellent customer service, and selling ideas and products. Please, no cold calling or recruiters.

$17.22 /hr
1,065 hours
4.52
Marc Pulumbarit

Marc Pulumbarit

Virtual Assistant, Customer Service Representative...

Philippines - Last active: 2 days ago - Tests: 20

My main objective is to provide the highest quality of service, in the most cost-effective manner. To meet this, I will finish all assignments on time, do all tasks in an excellent way, and create a good working relationship with all clients. All clients will receive the highest level of attention, devotion and commitment.

$15.56 /hr
12,869 hours
5.00
Nancy Isabel

Nancy Isabel

Virtural Temp, Home Based Agent, Customer Service

Canada - Last active: 2 days ago - Tests: 3 - Portfolio: 4

With over twenty years of experience in administrative, procedural and customer service-related matters. I am a professional with strength in service delivery and customer satisfaction. I provide professional service with exceptional quality within the diverse demands of any office needs. Experienced in fast paced environments with effective communication skills and the ability to multi- task and take initiatives. My work responsibilities included the various duties of; data entry, word processing, customer service, scheduling, organization, time management, problem solving, billing and being self sufficient, self motivated and teachable. Bilingual - French/English. Hiring me will allow you to concentrate on what you need, while knowing that those tasks are being taking care of and getting done.

$15.00 /hr
2,413 hours
4.86
Geneive B.

Geneive B.

Customer Service Associate/Freelance Writer/Virtua...

Philippines - Last active: 2 days ago - Tests: 7 - Portfolio: 9

I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.

$10.00 /hr
8,194 hours
4.97
Valine Veerman

Valine Veerman

Customer service professional - writer/translator...

Germany - Last active: 1 day ago - Tests: 4 - Portfolio: 2

Over the last years I have fulfilled various roles within the field of customer service. I reached the status of team leader by showing excellent customer service skills; this embodied a superb understanding of the customer needs and my striving for offering the best solution possible. As a team leader I ensured the quality and productivity of each individual team member, by monitoring and training them. A big part of my job was writing and translating texts, for the written communication with customers. I have superb skills in text writing, in the Dutch as well as in the English language.

$22.00 /hr
1,172 hours
5.00
Angela L.

Angela L.

Top Notch Customer Service and Administrative Supp...

United States - Last active: 2 days ago - Tests: 11 - Portfolio: 1

I am a proven leader, always willing to help other team members. I am experienced with Zendesk, Uservoice, e-mail support, Word, Excel, Google Docs, Five9, LivePerson, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly. With over 13 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.

$15.56 /hr
3,080 hours
4.99