Over the last 8 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US and Australian Accounts). Excellent communication skills. •Can work under minimum supervision. •Results-oriented customer service professional. •Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. •Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity. I am looking for full time work that will enable me to use the many skills that I have gained over the years. You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines.
My strength is my ability to handle changes. It allows me to grow as a person. To turn around negative traits and develop a more confident, detail-oriented and hardworking person. Meeting deadlines is an essential skill since it shows your efficiency in doing your work. Multitasking is also important since it allows you to do multiple assignments and you come up with new ideas while you do them. I had my Primary Years in Timoteo Paez Elementary School from 1985 to 1991, then my secodary days in Pasay City East High School from 1991 to 1995. I took up Bachelor of Science in Physical Therapy in San Juan de Dios Educational Foundation, Inc. from 1995 to 1997.
Goal-directed, results-oriented, skilled communicator, persuasive and flexible. Professional and articulate in presentation. Hardworking and self motivated with high energy, initiative and integrity. Skills, Interest & Work Ethics • Speaks, reads, and writes fluently in Cebuano, Ilonggo, Filipino, and English • Proficient in Microsoft Office applications • Internet savvy • Learns fast, take initiative when appropriate • Can work with minimal supervision • Hardworking, efficient, dependable, and diligent in submitting any assigned tasks • Pays great attention to detail, does not settle for anything less than excellent
Providing quality service is what I always aim for, that's why I make sure that I do my job well, more than what is expected of me by the client and by the customers. I make sure not to waste your time, if there is something that I am not familiar with, I am willing to learn and I am open to changes, I learned these from my five-year experience in the call center industry. As what they say, "only change is constant", one has to be able to cope with the pace and work with it. It's always good to challenge oneself and get out of the comfort zone to be able to broaden knowledge, apply it and be more productive.
I have been working in BPO Industries since 2005 and I am an experienced Customer Service Representative(voice or non-voice) seeking for a similar position where I can maximize my earned skills and knowledge for working efficiently. My analytical skills, problem solving attitude and positive approach has helped me a lot in the past and will definitely help me in my work in the future too. I would also like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services within a positive team environment.
With more than 14 years of experience in customer service and corporate management industries, I'm confident in my ability to navigate even the most sensitive of scenarios with ease. As a self-motivated individual, with a strong capacity for learning, I thrive in virtual work environments - taking on new challengings and multi-tasking with ease. I have worked hard to foster strong business relationships and if I don't immediately have an answer to a question, I know that I have the skills and resources to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while working to find the most appropriate solution for all parties involved. I am known for my exemplary dedication and work ethics, keen attention to detail and excellence in customer care. I am a native English speaker, with superior written and verbal communication skills and am proficient in all Microsoft applications, as well as Zendesk and other CSR platforms. I posses an inborn propensity for making sales, and building healthy business relationships, and consider myself an all around customer service expert!
Seeking a position within a company either full-time or part-time in the area of data entry, customer service, or virtual assistance. I am currently available to work 40+ hours per week, am fluent in both written and verbal English skills, have excellent customer service skills, and am a proficient thinker/problem solver. I work well alone without constant supervision as well as with a team, possess banking managerial experience, and type 95 wpm. I also possess proficient experience in Microsoft Word and intermediate experience in Microsoft Excel. I am a fast learner and am willing to learn how to use new programs on my own time.
I am a motivated husband and father of three currently wrapping up my BS in Computer Science at Austin Peay State University. I am looking for Customer Service. Marketing, and Editing work that can allow me to take care of my family while benefiting both the company that I am providing services to, as well as allowing me the flexibility to work from my home. I have extensive experience in customer service and have also spent the past 12 Months as an editor/ content marketing manager for a successful company in the field of business and technology innovation. I am a fast learner in any field that I am employed and always prove myself to be a more than competent asset to any company that numbers me in their ranks.
Years of experience in german writing for unique articles for german newspapers, websites and blogs. I am seeking opportunities to write in my german language and jobs for customer service in german also.