Customer Service Consultants & Professionals

Showing 6,756 freelancers

Customer Service Consultants & Professionals

Showing 6,756 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6262 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1863 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Perl hacker and Voip Expert

    I have more than 6 years working experience of voip industry. i am proficient in Asterisk, Freeswitch, Kamailio,Fusionpbx, A2Billing, Freepbx,Freeside and Linux Administrator. And i have planned and built dozen multi-tenant carrier pbx. i have been always supporting … more

    I have more than 6 years working experience of voip industry. i am proficient in Asterisk, Freeswitch, Kamailio,Fusionpbx, A2Billing, Freepbx,Freeside and Linux Administrator. And i have planned and built dozen multi-tenant carrier pbx. i have been always supporting two muti-tenant carrier pbx systems based thirdlane and FusionPBX which both have more than 500 concurrent calls and 3000 registrations extensions. I am able to coding with C/C++, Perl, PHP, shell, sql and other programming language. I am steady, honest and hard-working. I am fond of innovation and pursuiting new techonologies. click here to know me more: https://click.2-call.me/apa1  less

    asterisk a2billing freeswitch perl linux-system-administration c++ 00 more less
    • $27.78 HOURLY RATE
    • 4.7
    • 2192 HOURS
    • CHINA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Creative Director & Software Engineer - UI UX - Design - Mobile - Web

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS … more

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS) and Designing ( Mobile, Web, Print) Previous Expertise: Flash Scripting and Design Stuff. Education: I have completed double Masters.[software engineering and Multimedia] Please Contact me directly here for Hiring. Thanks cheers, Adnan Shahid  less

    adobe-photoshop css adobe-illustrator adobe-flash css3 html adobe-air actionscript-3 php web-design graphic-design ui-design logo-design javascript ajax jquery adobe-flex sql wordpress asp.net-mvc android-app-development jquery-mobile album-cover-design interaction-design actionscript-2 website-development phpmyadmin 2d-animation 3d-animation presentation-design adobe-indesign adobe-creative-suite project-management facebook-marketing 00 more less
    • $40.00 HOURLY RATE
    • 4.9
    • 1144 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 43 PORTFOLIO ITEMS
    • 20 TESTS
    GROUPS:
  • Graphics/PDF/Word Design, Retouching, Data Entry, WordPress

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone … more

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone who hires me. And I know if someone hires me he/ she will not regret it.  less

    data-entry microsoft-word article-writing blog-writing microsoft-access email-marketing market-research accounting bookkeeping internet-research database-administration web-content-management 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 2874 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 21 TESTS
  • Your On-the- Go Administrative Support

    For me my work is incomplete without a clients satisfaction. Always striving for the best output, deliver it quickly without sacrificing the accuracy in every project that I have. For a few years being a freelancer I figure out that … more

    For me my work is incomplete without a clients satisfaction. Always striving for the best output, deliver it quickly without sacrificing the accuracy in every project that I have. For a few years being a freelancer I figure out that not only the amount of money I earn would make me happy but the kind of services I give to my clients that make them happy too. In addition to it I am a freelancer that give my client the best that they deserve. SKILLS: 1) Offline and Online data entry 2) Web Research 3) Social media Lead Generation 4.) Documents conversion (e.g PDF to Excel) 5) Email Handling/ Marketing 6) Basic Photoshop 7) Proficient in Office applications (Excel, Word and PowerPoint) 8) Personal Assistant 9) Google docs, spreadsheet, gmail 10) Office 365 willing to take new task and challenges, easily be reached and on the go.  less

    data-entry email-handling database-management microsoft-excel google-adwords google-docs internet-research lead-generation document-conversion classifieds-posting 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 1881 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 9 TESTS
  • Transcriber/Writer/Proofreader

    I have good experience in data entry, writing, and customer service. I was an encoder for 5 years and my typing speed is 70 words per minute, with high accuracy. I've been writing since I was 12 years old … more

    I have good experience in data entry, writing, and customer service. I was an encoder for 5 years and my typing speed is 70 words per minute, with high accuracy. I've been writing since I was 12 years old and have won first place in 3 out of 3 essay writing competitions that I have joined. I was a customer service representative for a BPO company for a little more than a year and have been recognized for my Customer Satisfaction ratings. I was also an I.P. relay operator for 6 months. I'm currently enjoying my job as a transcriber here in oDesk. I love what I do, and I look forward to a long, enjoyable career here.  less

    data-encoding customer-service article-writing content-writing microsoft-excel transcription microsoft-word editing windows-xp-administration express-scribe proofreading essay-writing 00 more less
    • $6.67 HOURLY RATE
    • 4.8
    • 1213 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Researcher/Person Location Expert/Writer/Administrative Support

    I am a former Private Investigator and current Private Researcher who specializes in Person Location as well as Private Research of all types, including but not limited to, market and geographical research. I have a high success rate in Person … more

    I am a former Private Investigator and current Private Researcher who specializes in Person Location as well as Private Research of all types, including but not limited to, market and geographical research. I have a high success rate in Person Location - I've successfully located people for family /class reunions and adoptees and birth families as well as for business purposes and I just love research, whether it be researching the top 100 restaurants in a particular area, locating and gathering contact information for persons within a particular profession or determining the latitude/longitude of cities within a particular area. I also have over 20 years of experience in Administrative Support, Customer Service, Data Entry and Writing. I am versatile, positive, professional and take pride in the quality of my work. I fully understand and embrace, the discipline required to work successfully as an independent contractor. I work from a secure and fully equipped home office. Thank you for your time and consideration!  less

    data-entry microsoft-access 00 more less
    • $11.00 HOURLY RATE
    • 4.9
    • 2428 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Transcription /Technical Support / Excel / Web Researcher / Data Entry

    I am looking for short and long term odesk jobs where i can help clients so they can focus on what they excel at. I am open doing remote support tasks (technical), web research and data entry, data manipulation in … more

    I am looking for short and long term odesk jobs where i can help clients so they can focus on what they excel at. I am open doing remote support tasks (technical), web research and data entry, data manipulation in excel, VA type of work and transcription (including transfer of one media to another form). In my work, i make sure the clients are updated on where we are and the end-result is acceptable to the client's standards. You can find me here or in skype most of the time (skype id: help.me.mel). Hire me soon =)  less

    microsoft-excel data-entry transcription blog-writing social-media-marketing hardware-troubleshooting 00 more less
    • $4.44 HOURLY RATE
    • 4.9
    • 1220 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6704 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
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