Customer Service Consultants & Professionals

Showing 6,783 freelancers

Customer Service Consultants & Professionals

Showing 6,783 freelancers

  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • 5Yrs Experienced Website Developer, SEO,Guest Posts & Edu Links Expert

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, and software design and testing.  less

    php wordpress seo link-building on-page-optimization seo-audit seo-writing seo-backlinking seo-keyword-research seomoz 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 3727 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • OpenX, JIRA Expert and Systems Engineer

    A highly efficient, methodical and talented IT professional having considerable experience of developing, implementing and managing networks, data centres, servers and virtual servers. Possessing a broad range of developed skills gained through establishing full IT projects, networks and infrastructures, website … more

    A highly efficient, methodical and talented IT professional having considerable experience of developing, implementing and managing networks, data centres, servers and virtual servers. Possessing a broad range of developed skills gained through establishing full IT projects, networks and infrastructures, website design and development from initial conception to completion, including customer liaison, design, testing and successful implementation within budget, scope, timescales and process limitations in a customer focused, multi-site business environment. Extensive LAN/ WAN/ Hardware/ Software experience. Pro-active approach to working cross-functionally, maintaining the delivery of I.T. services and technology projects. I have extensive experience particularly in OpenX (Revive Adserver), AWS, JIRA and Server Administration.  less

    openx vmware-esx network-administration scrum atlassian-jira 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 1197 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
  • Highly Qualified Online Administrative Manager

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties … more

    I am a former employee of USAID/American Embassy, Islamabad, with 22 years of experience in the field of Finance. Earned several awards and cash prizes for excellent performance.  Franklin Award for high level of performance of official duties, American Embassy, Islamabad  Meritorious Honour Award, American Consulate Gen, Karachi  Superior Performance Cash Award, American Embassy, Islamabad  On the spot cash award, USAID, Islamabad, Pakistan  Various appreciation letters from High level management of the mission.  less

    accounting bookkeeping microsoft-excel 00 more less
    • $8.06 HOURLY RATE
    • 5.0
    • 1246 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Data Entry / Web Researcher / Computer Technician / IT Staff

    I've been with Computer/IT Industry for 8 years and i would say with my work experiences I've learn a lot and I would definitely use all of my knowledge to do my job very well. Below is … more

    I've been with Computer/IT Industry for 8 years and i would say with my work experiences I've learn a lot and I would definitely use all of my knowledge to do my job very well. Below is a summary of my Employment History 1. Xyber CT Computer Shop / JDJ Computer Café (Dec 2010 – up to present) Position Title (Level) : Computer Technician /Owner Work Description : Maintains all the computers and make sure they are in good condition. It includes repair, networking, assemble and installation. I supervise the whole business operation. 2. Saudi AAC Block Factory (Nov 2008 - Nov 2010) Position Title (Level) : Computer Technician / Machine Operator Work Description : Maintains and operates the computers, servers and machine use for the production. Repair if theres any damage and make sure the machine will produce a quality product. 3. I.D Reyes Custom Brokerage (Oct 2005 - Oct 2008) Position Title (Level) : Computer Technician / IT Staff Work Description : Maintains and operates the computers use for the company operation. It includes repair, database management, networking, assemble and installation.  less

    web-scraping data-entry order-entry order-processing data-encoding computer-networking inventory-management computer-repair network-administration 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 1389 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Virtual Assistant, Data Entry Specialist

    Are you looking for the following qualities to get the job done for you? These are just some of my qualities that I am very well known of: Fast Worker Reliable Attention to Detail Focused Competent Efficient Equipped with a … more

    Are you looking for the following qualities to get the job done for you? These are just some of my qualities that I am very well known of: Fast Worker Reliable Attention to Detail Focused Competent Efficient Equipped with a little less than 2000 hours to date, with 6+ yrs of BPO / Technical Support / Customer Service experience, and a great oDesk feedback profile. Be rest assured that I only deliver high quality job results for every project that I work on. Though right now I am inclined to take a rest on taking/ making calls, but other than that...bring it on! I am a skilled and experienced Virtual Assistant, Data Entry Specialist and Customer Service Representative. Sense of responsibility,discipline and hardwork are just some of the traits that I have acquired. I am highly trainable and easy to adapt to changes. With my client/s, I always ensure that we maintain open and constant communication. Please check my portfolio for the wonderful testimonials my clients had to say. My goal is to make sure that you would be very satisfied with my work!  less

    data-entry virtual-assistant purchasing-management microsoft-excel google-spreadsheet pdf-conversion internet-research transcription administrative-support data-mining 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1943 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 8 TESTS
  • Project Manager/ Supervisor, Personal Assistant, Expert Freelancer

    To be able to share my potentials and extend my quality service in affordable manner and shall work with commitment, integrity, accuracy, efficiency and reliability for the benefit and satisfaction of my employer. Hire me and I shall prove everything … more

    To be able to share my potentials and extend my quality service in affordable manner and shall work with commitment, integrity, accuracy, efficiency and reliability for the benefit and satisfaction of my employer. Hire me and I shall prove everything that you never made a mistake of having me as your employee as you grow your business and company.  less

    article-writing project-management business-writing business-plans microsoft-excel microsoft-powerpoint microsoft-word bookkeeping intuit-quickbooks 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 3636 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Research work, Database Build Up,Lead Generation, Data Entry,

    For the last 5 years , I had been working as a customer service agent assisting clients to find solutions to their particular problems. Now as a independent odesk contractor, I had been doing a lot of Database Build up, Web … more

    For the last 5 years , I had been working as a customer service agent assisting clients to find solutions to their particular problems. Now as a independent odesk contractor, I had been doing a lot of Database Build up, Web research, Lead Generation, Data Entry, CRM input, Data Mining/Clean Up, Creating Google maps , Linkedin and other related sales & marketing administrative jobs at odesk with excellent feedback for almost 18 months now. Always willing to learn new skills and can follow instructions well. Focus, result oriented and deliver work on specified time schedule.  less

    data-encoding data-entry transcription document-control 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 7265 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Project Manager, Process Analyst, Business Development & Marketing

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting … more

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting budgets and deadlines. I'm able to effectively and efficiently manage my projects by: >> Creating/streamlining business processes and automating workflows, thus reducing project costs, and allowing team members to work independently and with minimal supervision. >> Establishing goals and KPIs, and creating control points that facilitates performance measurement and improvement, ensuring quality and consistent work output. A well-rounded Business Management Professional with an extensive background in the BPO industry and oDesk, having performed various functions such as: Chief Technology Officer, Business Development Officer, Team Manager, Corporate Trainer, Quality Analyst, Recruiter, Creative and Technical Writer. I look forward to responding to the needs and requirements of my employers with a high level of quality and efficiency, thus providing a sense of accomplishment for both parties once overall goals and objectives are met. I am proud to be part of an excellent group of individuals at Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management account-management process-architect process-improvement business-analysis business-process-modelling business-process-reengineering business-development recruiting business-coaching call-center-management administrative-support sales lead-generation market-research email-marketing seo social-media-marketing technical-writing creative-writing article-writing copywriting internet-research data-analysis customer-service bookkeeping wordpress salesforce-app-development basecamp zendesk google-docs 00 more less
    • $12.78 HOURLY RATE
    • 5.0
    • 6043 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 17 TESTS
    ASSOCIATED WITH:
  • Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every … more

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.  less

    technical-support itil project-management 00 more less
    • $33.33 HOURLY RATE
    • 4.7
    • 1980 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
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