Customer Service Consultants & Professionals

Showing 3,864 freelancers

Customer Service Consultants & Professionals

Showing 3,864 freelancers

  • Top 10 percent oDesk Freelancer and effective social media manager.

    I have over 10 years of professional experience in public relations, print project management, journalism and editorial consulting and have worked at some of the top media, publishing and nonprofit companies in the United States. Additionally, over the past three … more

    I have over 10 years of professional experience in public relations, print project management, journalism and editorial consulting and have worked at some of the top media, publishing and nonprofit companies in the United States. Additionally, over the past three years I have become well-versed in social media management by creating a literary blog (with over 10,000 page views), maintaining and growing several social media (1500+ followers on Twitter) sites as well as managing my communities by delivering engaging content, networking with fans and followers and making lasting connections. Social media competencies: • Blogger • WordPress • TypePad • Six Apart • LinkedIn • Facebook • Twitter • YouTube • Google+ • StumbleUpon • Tumblr • Pinterest • Google and related tools (Analytics, etc.) I am currently interested in social media, public relations and editorial projects.  less

    social-media-marketing content-writing journalism-writing microsoft-powerpoint fundraising public-relations public-speaking microsoft-word typepad google-analytics-api pinterest-marketing web-content-management online-community-management microsoft-excel microsoft-publisher basecamp adobe-indesign microsoft-outlook-development 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1284 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 9 TESTS
  • Excellent English speaker & writer/Account Manager/Proofreader

    I'm more than a telemarketer or an appointment-setter. I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various … more

    I'm more than a telemarketer or an appointment-setter. I'm a communicator, and the sincerity that emanates from what I say can be heard and felt. I have had extensive experience in dealing with customers and clients in various fields like retail, customer service, training, quality assurance, account management, and business development. English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done.  less

    telemarketing customer-service data-entry google-docs public-speaking translation-filipino-english software-qa-testing sales essay-writing voice-talent creative-writing 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 2853 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Creative Writer- Fact/Fiction/SEO

    Over the past several years I have gained practical and professional experience in different areas of the business and creative world. I've worked extensively with writing and editing however, I am also proficient with computer basics and I excel … more

    Over the past several years I have gained practical and professional experience in different areas of the business and creative world. I've worked extensively with writing and editing however, I am also proficient with computer basics and I excel in client relations. I would like to continue to utilize my versatile skills while expanding my knowledge and increasing my writing abilities.  less

    creative-writing social-media-marketing seo basic 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 2504 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 14 TESTS
  • GWT, Java, J2EE, JSP, Servlets,XML, JSF,Hibernate,PHP,Mysql

    I have more then 8 years experience in Java using GWT, Birt reporting Struts, J2EE, EJB, Design Patterns, JSP, Servlets, XSL, XML, UML, JDBC, and PL/SQL,JSF and Hibernate,PHP,MysqlHave very strong skills in the design, development, coding … more

    I have more then 8 years experience in Java using GWT, Birt reporting Struts, J2EE, EJB, Design Patterns, JSP, Servlets, XSL, XML, UML, JDBC, and PL/SQL,JSF and Hibernate,PHP,MysqlHave very strong skills in the design, development, coding and implementation of software with a sharp learning curve that can be used for any new functional area in any position of the project team.Tools: Rational Rose Professional , VSS,Visio 2003,Eclipse3.1,Enterprise Architect,dreamweaverRDBMS: Oracle9i, MS SQL Server 2005 and mysql EDUCATION:Master of Computer Applications. Bachelor of Science.  less

    java jsp javascript j2ee jboss apache-tomcat jsf hibernate xml sql html 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 11616 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Expert Telemarketer,Live Chat Support,Data Entry and Project Manager

    Over the last 7 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an experience in Telemarketing, Lead Generation, Appointment Setting and Management Position. • With knowledge … more

    Over the last 7 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an experience in Telemarketing, Lead Generation, Appointment Setting and Management Position. • With knowledge in Basic and Advance Selling Techniques. • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.  less

    appointment-setting lead-generation telemarketing telephone-skills microsoft-excel internet-surveys microsoft-word data-entry 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 5450 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
  • Professional Administrator/Recruitment Consultant/Marketer/CRM's

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness … more

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness, Appraisal Training and Management of Change as an example. Proficient in a number of CRM packages, such as SUGAR, CATS, ZOHO, SHAREPOINT, SALES-FORCE and 37 SIGNALS and many on-line Timekeeping tools, SEO Optimization, Internet Sales and Marketing and many others. Can use various packages for the production of leaflets, business cards and other marketing material.  less

    customer-service sales recruiting project-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 5987 HOURS
    • SPAIN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Admin Assistant

    I am looking for part time or full time work that will enable me to use the many skills that I have gained over the years. I am proficient in a variety of computer software programs as well as in … more

    I am looking for part time or full time work that will enable me to use the many skills that I have gained over the years. I am proficient in a variety of computer software programs as well as in data entry. I am experienced in handling general office duties and answering phones cordially and courteously. I have experience in online research, MS Office, transcription and most all administration tasks and am able to work both on a team as well as independently. I have a professional, yet friendly, demeanor and I am a reliable, dedicated , and extremely hard-working employee.  less

    data-entry internet-research administrative-support customer-service virtual-assistant customer-support phone-support 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 1716 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Skilled Writer, Project and Account Manager

    Experienced writer and project manager with substantial hours logged in business administration, project management, content development, copy writing/editing, SOP development, processing, QAC, web research, VA duties, data entry, email management and client support. Superb multi-tasking capabilities and a knack … more

    Experienced writer and project manager with substantial hours logged in business administration, project management, content development, copy writing/editing, SOP development, processing, QAC, web research, VA duties, data entry, email management and client support. Superb multi-tasking capabilities and a knack for being grace under pressure. I am also well versed in travel, food/nutrition, childcare, holistic healing and more. I'd like to work on small projects in those areas simply because I enjoy writing and have a lot to offer. I lived in South America for almost 3 years, working online and created an excellent reputation for myself on oDesk being in the top 5% of candidates. I am currently based in California, USA and am committed to a part time position. I do have time for another part time position so please contact me for a full resume.  less

    • $55.56 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Expert Graphic Designer

    With more than 10 years in the advertising industry, experience and talent are edge. Excellence and Quality Service is what I provide. Serviced under numerous Designs Agencies, Print Production Houses, Advertising Agencies in my country and handled many famous brands … more

    With more than 10 years in the advertising industry, experience and talent are edge. Excellence and Quality Service is what I provide. Serviced under numerous Designs Agencies, Print Production Houses, Advertising Agencies in my country and handled many famous brands and products. Had extensive trainings on colors, image manipulations, digital imaging and compositions combined with my computer studies. Anything needed with designs and graphics, I offer. Webpage Designs maintenances, Wordpress Development and template designs/creations, animated graphics and some quick 3D creations. With experience, technical expertise and artistic combination, I opt to deliver and make sure what is required hits the right spot and connect with the right audience for a 100% effective project.  less

    adobe-photoshop adobe-illustrator web-design banner-design photo-manipulation photo-editing logo-design graphic-design packaging-design business-card-design 00 more less
    • $12.00 HOURLY RATE
    • 4.6
    • 1659 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 25 PORTFOLIO ITEMS
    • 6 TESTS
  • Project Management, and Service Management,

    Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of … more

    Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.  less

    project-management technical-analysis itil nagios account-management microsoft-exchange-server virtualization microsoft-virtual-server direct-marketing social-media-marketing google-apps google-docs blackberry-app-development data-backup data-center-operations database-management insurance-consulting risk-management yahoo-messenger skype requirement-management requirements-analysis vendor-management-systems budgeting helpdesk-support service-level-management oracle-e-business-suite microsoft-hyper-v-server vmware-administration vmware-esx adobe-dreamweaver disaster-recovery business-continuity-planning freepbx domain-migration ldap network-security network-administration network-planning agile-software-development basecamp business-process-modelling business-intelligence business-analysis business-it-alignment business-coaching 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 5545 HOURS
    • CYPRUS
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
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