Customer Service Consultants & Professionals

Showing 6,779 freelancers

Customer Service Consultants & Professionals

Showing 6,779 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6265 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • PHP ajax jquery Mysql Sphinx CakePHP Yii Zend Drupal WP Ruby on Rails

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one … more

    I am an expert developer (LAMP, ROR, mobile) , experienced architect, indemand DB admin and professional system administrator which qualifies me for most of the jobs. This combination help employers reducing project cost and results in effective communication by having one expert for all there IT needs. I have received exclusive invitation from oDesk which says "Hi Syed Zeeshan Haider, Great news! Your high-quality work and strong performance in the Web Programming category has earned you an invitation to join our oDesk Verified Web Developers group. As a member of this exclusive group, you will stand out with a badge on your profile and oDesk recruiters will recommend you to clients." I have architect and developed large scale web applications. I have expertise with all major PHP frameworks including Codeigniter, CakePHP, Yii, and Zend. I have been doing CMS development for number of years, customized and developed hundreds of modules for Drupal, Joomla and Wprdpress. I worked in a key position for world second largest B2B portal, this gave me in-depth knowledge of online business and helped me creating successfully running online stores using osCommerce, Magento, Creloaded, Zencart, Opencart and VirtueMart. I have great experience in handling large number of servers on production environments, and have written tons of maintenance script. I have in depth knowledge of replication, clustering, multi-master and master-slave handling. Performance tuning is my field of expertise .I have done number of optimizations jobs for heavy traffic websites . Not only this I have great experience with Linux maintenance (Centos, Debian, Ubuntu), Cloud hosting, Networking , Web servers (apache, nginx, lighttpd, tomcat), Mail servers ( PMTA, MTA, exim, postfix), Bulk marketing and Hosting panels (Cpanel/WHM, Plesk, Directadmin). I also have developed number of Android, iOS and Java apps which can be viewed in my profile with store links. Field of Specialization: • Programming, Web Applications and Ecommerce Solutions • Mobile application development • Database design and Management • high traffic website's scalability • Sphinx Full-text Search Engine • Memcached • Database Optimization • Query Optimization • Performance Optimization • Landing pages optimization • Security Auditing of website • Architecture Improvements • Sphinx Real-time indexes ( RT indexes ) • B2B Expert. System Admin / DBA Expertise: • BASH programming • LAMP administration • Percona Server • MariaDB • Drizzle Database server • mission-critical production environments. • Sendmail, Exim, Postfix • iptables • APF firewall • tcpdump, iostat, vmstat, gdb • Nginx • LVS ldirectord • DB constraints and Integrity • Multi-master replication • master-slave replication • Nagios • Cacti Templates • Backup / Restore processes using backup utilities Xtrabackup, LVM snapshots, mysqldump. • Views, stored routines include stored procedures, triggers • InnoDB and NDB Cluster • Maatkit Percona tool set • Percona Xtrabackup tool • C-Shell , Bash and Perl scripting • High Availability with Active/Passive Master using heartbeat & DRBD. • Pacemaker, MHA & MMM • Amazon MySQL Cloud • MySQL Super Smack Areas of Interest: • Open Source development (LAMP) • Databases (MySQL) • Project Management • SEO • Mathematics • IVR applications • Agile Methodology • SVN Processes: • Kanban • Agile Methodology • Traditional Project Management • Cross functional Teams Professional Profile: • Proven ability to develop high-performance applications and technical innovations. • In demand team leader with proven ability to transform concepts into online, interactive reality. • Savvy webmaster and polished, persuasive communicator. • In-depth knowledge of organic search engine optimization. • Combine creative, artistic talent to deliver revenue enhancing, market oriented sites. • Can manage dedicated and shared servers using RDC and all types of hosting panels Other Expertise/Tools: Joomla, VirtueMart, osCommerce, Wordpress, Drupal, Magento, VIM, command line, delta index, distributed index, Plesk, Helm, H-Sphare, cPannel, Complex Web scrapper, Email data extractor, Intelligent bots, cron jobs, Snoopy, Regular Expression, Power MTA, PMTA, port25, Email Marketing, Thrift, sms api integration,SVN, IVR,Kannel,Open Source WAP and SMS Gateway, Android, jelly bean, Green DAO (SQLite),Volley framework, Lazy loading list view, GCM notification, J2EE, Sturts2, Jersey for Restful API, Hibernate, Velocity template for UI, Jetspeed framework for Portlets, iOS, Spring, Django, Node.js, Objective-C  less

    php seo mysql sphinx website-development memcached database-administration lamp-administration apache-administration security web-content-management oscommerce wordpress drupal joomla virtuemart magento creloaded on-page-optimization architectural-design performance-testing regular-expressions crawlers web-scraping data-scraping mail-server-implementation postgresql email-marketing sendmail email-handling email-deliverability-consulting apache-thrift smtp vim linux-system-administration unix-system-administration unix-shell plesk cpanel ibm-websphere indexing database-management database-design database-modeling erp domain-migration sms svn git github subversion tortoise-svn twilio-api paypal-api paypal-integration network-security rackspace-cloudservers b2b-marketing adobe-dreamweaver exim bash nosql soapui xml xml-web-services python freeswitch freepbx continuous-integration apache-ant phpmyadmin phpfox bugzilla redmine sms-gateway weberp account-management nagios crm 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1076 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 22 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1873 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Perl hacker and Voip Expert

    I have more than 6 years working experience of voip industry. i am proficient in Asterisk, Freeswitch, Kamailio,Fusionpbx, A2Billing, Freepbx,Freeside and Linux Administrator. And i have planned and built dozen multi-tenant carrier pbx. i have been always supporting … more

    I have more than 6 years working experience of voip industry. i am proficient in Asterisk, Freeswitch, Kamailio,Fusionpbx, A2Billing, Freepbx,Freeside and Linux Administrator. And i have planned and built dozen multi-tenant carrier pbx. i have been always supporting two muti-tenant carrier pbx systems based thirdlane and FusionPBX which both have more than 500 concurrent calls and 3000 registrations extensions. I am able to coding with C/C++, Perl, PHP, shell, sql and other programming language. I am steady, honest and hard-working. I am fond of innovation and pursuiting new techonologies. click here to know me more: https://click.2-call.me/apa1  less

    asterisk a2billing freeswitch perl linux-system-administration c++ 00 more less
    • $27.78 HOURLY RATE
    • 4.7
    • 2192 HOURS
    • CHINA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Web Developer-Wordpress/ SEO/ VA / Expert Web Research/Blogging

    Over the last 2 years, I started as a VA working with simple data entry, web research and admin support. Later on, I started developing websites and blogs. I am more inclined with WP platform but also handle basic zencart … more

    Over the last 2 years, I started as a VA working with simple data entry, web research and admin support. Later on, I started developing websites and blogs. I am more inclined with WP platform but also handle basic zencart and joomla. Web Development: Wordpress installation Theme installation Plugins SEO cPanel Domain management (registration, transfer and hosting) Email Marketing software- 1shoppingcart GoDaddy Domain Management/WP Installation I also have other skills and experience with: Formstack - Online HTML Form Builder Webmerge - Upload your own "fillable" PDF, Word DOCX, or use our document builder to create a template for your data. Concrete5 Basecamp Ecommerce, set up and product specification Basic CSS customization FTP Transcription Adobe Photoshop adobe Illustration PDF to word or Vice versa PDF to other file doc,excel, image and vice versa  less

    internet-research wordpress seo-keyword-research virtual-assistant joomla basecamp blog-writing adobe-photoshop concrete5-cms 00 more less
    • $6.67 HOURLY RATE
    • 3.9
    • 4627 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 14 TESTS
  • Multimedia Specialist

    I am an experienced broadcaster and an audio-video producer/editor for 12 years. I provide professional and quality voice over for radio and tv commercials, radio imaging and station IDs, presentations, eLearnings, screencast and podcast. I also provide excellent videos … more

    I am an experienced broadcaster and an audio-video producer/editor for 12 years. I provide professional and quality voice over for radio and tv commercials, radio imaging and station IDs, presentations, eLearnings, screencast and podcast. I also provide excellent videos using a professional software for production and editing, web design and development and professional book editing. From being a Radio DJ, Program Director, Production Specialist and an Operations Manager, I enhanced my skills in;1) Creative Writing, 2) Accurate Transcribing / Transcription of medical and health services, real estate, general science, engineering, banking and finance, school projects/thesis and other general information topics, 3) Precise Translation of English to Filipino (Tagalog) / Ilonggo (Hiligaynon) and vice versa, 4) Hosting and 5) People Management which made me as a superb Multimedia Specialist.  less

    audio-production video-production transcription web-design voice-over wordpress radio-show-hosting audio-restoration audio-mixing creative-writing 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 1298 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 5 TESTS
  • Google Local Citation Building, Google Places Citations Service

    Google Local Citation Building, Google Places Citations Service, Google Maps Citation Service – Local Site Submission + Over 4 years of experience in Local SEO + More than 500 satisfied customers. + High Quality Work + NAP Constant for ALL Citations. + No Duplicate Citations. + Affordable … more

    Google Local Citation Building, Google Places Citations Service, Google Maps Citation Service – Local Site Submission + Over 4 years of experience in Local SEO + More than 500 satisfied customers. + High Quality Work + NAP Constant for ALL Citations. + No Duplicate Citations. + Affordable Pricing My local search marketing strategy is a simple and inexpensive avenue to get your business profile listed everywhere on the internet accurately, clearly and with all the details that are important to you and your customers. Your business can't afford not to have the best possible exposure for all of its public information and contact points at an affordable price. Each Local Citation is entered and double checked by hand. Guaranteed to increase your businesses online presence as well as a dramatic improvement in your Google Local Rankings. Order your local citations today and put your business in front of your customers no matter where they're looking for your business! Your Local Citation Building Package Includes: * Get citations from hundreds of quality online sources. * I build and verify listings; I don’t just submit, I ensure that my work will result in better rankings. * I use videos, photos and other media to make listings more attractive. * Gain backlinks from top quality directories. * Choosing the best directories for your business by comparing between the features of all directories on our list. * Submitting unique business information to the Top Directories. * Claiming existing listings and edit wrong information. Removing duplicate listings (others dont do this) * Providing great report includes directories, status, listings URL, log in info. and problems in submitting your business. So get started today and increase your company's online visibility!  less

    google-places-api seo google-docs link-building data-mining word-processing email-technical-support localization 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 5450 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 163 PORTFOLIO ITEMS
    • 3 TESTS
  • Creative Director & Software Engineer - UI UX - Design - Mobile - Web

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS … more

    I have Portfolio available on different platforms. i.e personal site, behance, facebook, linkedin ..etc Just message me if want to review more of work. Current Expertise: Front end Scripting (Angular JS, ionic, node.js, Jquery, Jq Mobile, HTML, CSS) and Designing ( Mobile, Web, Print) Previous Expertise: Flash Scripting and Design Stuff. Education: I have completed double Masters.[software engineering and Multimedia] Please Contact me directly here for Hiring. Thanks cheers, Adnan Shahid  less

    adobe-photoshop css adobe-illustrator adobe-flash css3 html adobe-air actionscript-3 php web-design graphic-design ui-design logo-design javascript ajax jquery adobe-flex sql wordpress asp.net-mvc android-app-development jquery-mobile album-cover-design interaction-design actionscript-2 website-development phpmyadmin 2d-animation 3d-animation presentation-design adobe-indesign adobe-creative-suite project-management facebook-marketing 00 more less
    • $20.00 HOURLY RATE
    • 4.9
    • 1162 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 43 PORTFOLIO ITEMS
    • 20 TESTS
    GROUPS:
  • Marketing and SEO Management / Email Handling / Video & Graphic Artist

    My objective is to achieve excellence in Marketing and SEO Management, Multimedia and Graphic Designs and to deliver the assignments on time with satisfactory outputs for my clients. It is for me to pursue a career in the field of … more

    My objective is to achieve excellence in Marketing and SEO Management, Multimedia and Graphic Designs and to deliver the assignments on time with satisfactory outputs for my clients. It is for me to pursue a career in the field of information technology that offers me an opportunity for the career growth and work experience. I have also completed a course in Information Technology wherein I foremost myself in field of Graphics Designing, Animation, Photoshop and Video Editing using suitable softwares with years of experience like; AutoCad 2009, Macromedia Firework, Dreamwaver, Flash, Photoshop CS4, ULead11... SUMMARY OF QUALIFICATIONS: -Dedicated; Conscientious -Confidentiality; Detail-Oriented; Self-Starter -Creative communication skills and consistently meet deadlines -Ability to work in team and independent  less

    adobe-photoshop adobe-indesign presentations word-processing ulead-video-studio virtual-assistant email-handling link-building article-submission article-spinning adobe-pdf ebook-design camtasia 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 5375 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 2 TESTS
  • Sr Linux / Amazon EC2 / Migrations / Nginx / Security / DevOps

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers … more

    A self-motivated System and Network security administrator with more than 10 years in the management and analysis of Linux/Unix enterprise Servers (60- 70 servers). With deep and advance knowledge of highly scalable servers, Cloud Computing, High performance, Hardening Servers, Migrations, Ethical hacking, Development Operations - DevOps, Open Source services and Server optimization. Certifications such as: Certified Ethical Hacker - Red Hat Certified Engineer - Cisco CCNA. Expertise in: MIGRATIONS: AMAZON/Wordpress/Magento/LAMP/Cpanel migration plans and implementation, backup-restore and recovery plans. I have helped dozens of clients migrate their web sites and applications into the CLOUD VPC. Design and build Web Servers with HIGH PERFORMANCE (LAMP, NGINX/python, Nginx/Varnish, Nginx/php-fpm, Jboss, Apache tomcat and Varnish) - Improve and Fix performance issues, service optimization, security issues and deployments. MALWARE removal and analysis: WordPress / Magento / Joomla Malware removal and remediation, Incident handling and Forensics analysis. BOOST and optimize websites with: NGINX, Varnish, REDIS, Amazon S3, Memcached, APC, apache tunning and mysql tunning, Amazon CloudFront and more. Amazon Cloud Computing (AWS) - AMAZON EC2, amazon CDN S3, amazon RDS, amazon ELB, Amazon AutoScaling, Amazon VPC, CloudFront, Route53, etc. Also Management of multiple Control panels like Rackspace Cloud Computing, SoftLayer, GoDaddy, HostGator, dreamhost and MediaTemple. DevOps and Continuous integration: Docker + vagrant, Vagrant + Puppet, Puppet + Git, Docker + Ansible. Continuous integration with Jenkins, travisCI, distelli and more... Designing and deploying scalable & Highly available systems such as: Amazon Load Balancing (ELB), Hearbeat, HAProxy, mysql cluster, apache cluster... Network and web security such as: Vulnerability Assessments, Hardening servers, security audits, Penetration testing, Virus/Malware/Threats/Vulnerabilities countermeasures, web security, fail2ban, Tripwire-AIDE-OSSEC, mod_security, mod_evasive, Denial of Services (DDOS) countermeasures, Firewalls (iptables, CSF and apf), etc. VPS: Cpanel / WHM / Plesk / DirectAdmin / Webadmin - Migrations, management, hardening, configuration, maintenance and high level of Administration. Databases Administration such as: Mysql tweaking and tunning, MongoDB, load balancing and Mysql replication (Master & Slave) for High traffic. Database: Mysql tweaking and tunning, MongoDB, ElasticSearch, Apache Solr, Sphinx, lucene, MariaDB, Postgresql replication & Pgpool, Mysql load balancing and Mysql replication (Master & Slave) for High traffic. Networking: TCP/IP high expertise, NAT, FIREWALLS, CISCO routing and switching and Packet analysis with tcpdump and wireshark. Storage solutions and Directory management: SAMBA, NFS, FTP and sftp. LVM and RAID*. SCRIPTING: Bash and python. Proficient with MAIL Servers: postfix, sendmail and Zimbra. Source control versioning: GIT and SVN. Deploying and maintaining Monitoring systems such as: nagios, ZAbbix, cacti and Jboss Operation Network (JON). Backups solutions: amanda, rsync, Amazon backups and rsnapshot. Research & development (R & D) for any open source service and technology.  less

    network-security amazon-ec2 nginx linux-system-administration penetration-testing apache-administration ubuntu virtualization samba security bash mysql amazon-rds amazon-web-services nagios rackspace-cloudservers clustering iptables centos git apache-tomcat unix-system-administration varnish-cache django-framework 00 more less
    • $24.99 HOURLY RATE
    • 4.9
    • 7137 HOURS
    • MEXICO
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 4 TESTS
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