Freelance Customer Service & Support Specialists

Showing 137,810 freelancers

Freelance Customer Service & Support Specialists

Showing 137,810 freelancers

  • customer support and services

    I can work as an individual, team leader and if required, so then can do much better as a member of team. I am committed to a job for providing quality customer services. Customer support and taking care of customer … more

    I can work as an individual, team leader and if required, so then can do much better as a member of team. I am committed to a job for providing quality customer services. Customer support and taking care of customer's issues is what I enjoy and creating sales opportunities is what I like to do. I have immense experience of dealing customers, their queries and complaints. I am pretty good at Ms Excel compiling data and preparing reports using its tools. During my entire career I was been working in very diverse positions. I have worked as a coordinator in educational institute, Finance officer in communication company, manager in trading company, Lecturer part time and then worked in an international airline’s marketing department at different positions.  less

    accounting brand-management sabre social-media-marketing article-writing customer-service bookkeeping customer-support marketing-strategy 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Experienced Customer Service Representative

    Big experience: I dealt with customers all my working life. Previously in Luxury Hotels and Restaurants back in Switzerland and France. Then with highly demanding Japanese clients in Tokyo, Japan. And most recently with North American customers in a China … more

    Big experience: I dealt with customers all my working life. Previously in Luxury Hotels and Restaurants back in Switzerland and France. Then with highly demanding Japanese clients in Tokyo, Japan. And most recently with North American customers in a China based office. Strong languages capability: I can speak French and English fluently both written and spoken. I can have advanced conversations in Japanese and Chinese as well as Spanish and German. Solid education: Graduated form the best high-school in the country: Saint-Maurice College Graduated from Geneva University Acting Diploma at Cours Florent Paris  less

    translation-english-french translation-french-english 00 more less
    • $20.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • SWITZERLAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • 3 years: Office mangement and 4 years: Business Analyst

    Looking for opportunities to start a successful freelancing career. As an Office Manager, the skills gained include payroll, recruiting, hiring, interviewing, commissions, stakeholder management, customer service, collections, and domestic/international travel. This was further developed as an Assistant to the … more

    Looking for opportunities to start a successful freelancing career. As an Office Manager, the skills gained include payroll, recruiting, hiring, interviewing, commissions, stakeholder management, customer service, collections, and domestic/international travel. This was further developed as an Assistant to the C-Level management. Excellent communication skills maintaining favourable relationships with a diverse group of people and entities. Highly organized and task/project management oriented. I enjoy networking and taking responsibility of projects. - Excellent Executive, Management and People Skills - Human Resources and Recruitment Pro - Accounting, Invoicing and Financial Analyst - Customer Sales and Service Executive - Eight (8) years of Online Management experience (working with people from across the globe) - Eight (8) years of Office and Executive Management - Preparation and Writing of newsletters and bulletins - Article and Speech Writing on Various Topics - Research, Analysis and Evaluation - Equipped with VoIP for International Inbound and Outbound Calls - Adept with both Mac and Windows Operating Systems  less

    microsoft-project data-analysis database-adminstration data-entry business-writing business-analysis human-resource-management bookkeeping project-management 00 more less
    • $20.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Romanian Native, Fluent in English, Organized and Focused on details

    I am a work from home mom with experience in Costumer Service as a Bank Collection Officer and before that in one of the most important telecommunication providers in Romania; also I have worked as an Assistant Manager. I am … more

    I am a work from home mom with experience in Costumer Service as a Bank Collection Officer and before that in one of the most important telecommunication providers in Romania; also I have worked as an Assistant Manager. I am an analytical person, well organized, able to prioritize, positive, serious. Here are some of my relevant experiences as an employee: Garanti Group Romania - Collection Officer Tasks: - Manage portfolio allocated according to institution procedures and policies; Taking knowledge of client`s situation and the reason for payment delay, offering support and alternatives before starting legal proceedings. Vodafone Romania - Collection Officer Tasks: - Manage incoming and outgoing calls, negotiate payment; Assists customers by recommending the best and the easiest payment methods; Manage Incoming calls from business field customers Sicrom S.A. - Assistant Manager  less

    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Computer and Communications Engineer

    Hi, I am Elias. I am a computer and communications engineer from Lebanon but living in Ecuador. I have worked in a couple of medium businesses with users between 200 and 500. I have knowledge in managing Windows servers and … more

    Hi, I am Elias. I am a computer and communications engineer from Lebanon but living in Ecuador. I have worked in a couple of medium businesses with users between 200 and 500. I have knowledge in managing Windows servers and managing CISCO switches and routers. I speak 4 languages: Arabic, English, French and Spanish. At your service!  less

    network-administration windows-7-administration microsoft-exchange-server microsoft-active-directory microsoft-excel dhcp cisco-ios cisco-routers helpdesk-support technical-support 00 more less
    • $7.78 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • ECUADOR
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Expert MS Access Database and VBA/SQL Developer

    I have an excellent academical background (BSc Software Engineering Hons) and vast practical professional experience working with clients on a wide range of projects. I have excellent language and writing skills and will provide quality documentation as required. I have … more

    I have an excellent academical background (BSc Software Engineering Hons) and vast practical professional experience working with clients on a wide range of projects. I have excellent language and writing skills and will provide quality documentation as required. I have worked as a Software Developer and also in systems support for several years and possess excellent analytical, design and problem solving skills. I always aim to meet and exceed my clients requirements.  less

    microsoft-access microsoft-excel microsoft-outlook-development microsoft-sql-server-development microsoft-sql-server-administration microsoft-visual-basic microsoft-word 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 13 TESTS
  • Essay and Research Writer

    I do research and write essay papers using knowledge of different research paradigms and employing different citation styles such as APA, MLA, Harvard, Vancouver, Turabian and Chicago. I have a fast average work rate- 900 words per hour without compromising … more

    I do research and write essay papers using knowledge of different research paradigms and employing different citation styles such as APA, MLA, Harvard, Vancouver, Turabian and Chicago. I have a fast average work rate- 900 words per hour without compromising quality, and I can use that skill in writing essays from simple reaction papers to course work to writing whole dissertations. I was once able to complete a course work on business ethics requiring a total of 15,000 words for only 3 days. I have completed a total of 170 works since I started on March 2012. Please feel free to ask more questions if you are interested in my services.  less

    article-writing telemarketing customer-service 00 more less
    • $22.22 HOURLY RATE
    • 3.4
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 4 TESTS
  • Business Analyst / Testing.

    Over the last 3 years I've been working as BA for a globally distributed account at Hp. My position requires to be part of phone meetings with customers from different countries and the design, write and execution of System … more

    Over the last 3 years I've been working as BA for a globally distributed account at Hp. My position requires to be part of phone meetings with customers from different countries and the design, write and execution of System Test cases. I also have a great expertise in SQL as I've been working in a BI Project analyzing requirements and creating the queries to extract the required information. Additionally I have skills in Unix environment and shell scripts, this giving me the ability to read and understand scripts, logs, etc  less

    sql unix-shell test-case-design functional-testing manual-testing regression-testing user-acceptance-testing business-intelligence 00 more less
    • $26.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Experience in Microsoft Exchange & Active Derectory,Windows Server,

     MS Windows Server 2000, Server 2003 and Server 2008 & 2008 R2 Administration.  MS Exchange server 2000, 2003, 2007 & Exchange server 2010 Administration.  Email applications (Outlook, Entourage, PDA based email, Microsoft Exchange Active Sync).  Cisco Ironport, AIDA LDAP, Mirapoint Razorgate, Symantec … more

     MS Windows Server 2000, Server 2003 and Server 2008 & 2008 R2 Administration.  MS Exchange server 2000, 2003, 2007 & Exchange server 2010 Administration.  Email applications (Outlook, Entourage, PDA based email, Microsoft Exchange Active Sync).  Cisco Ironport, AIDA LDAP, Mirapoint Razorgate, Symantec Message labs email gateway management.  MS Windows client Win XP, Vista, Win 7 administration.  SCOM 2007 administration and management.  SCCM 2007 Administration and management.  Microsoft SQL server.  SharePoint 2010.  SCVMM and Hyper-V R2 virtual server environment and live migration.  Outlook 2000, Outlook 2003, Outlook 2007 & Outlook 2010 with OWA, OWapps and Outlook anywhere.  Windows Active Directory (AD), DNS, DHCP server management and windows clustering.  GPO, RUS, GC, Domain, Tree, Forest and site trust relationship management.  IP address mechanism and windows firewall,  Direct Access, DFS and IIS server management.  Regional Bridgehead server & Global email gateway server management.  Trend micro Scanmail for Exchange, McAfee, OfficeScan, AVG, Norton antivirus software. Project History: Project 6: Setting up new virtual environment for MOE web hosting: This project is to set up and web and application environment with Windows platform:- New Environment:-  6 Dell ESX servers.  Virtualized with Hyper-V 2008 R2 SP1  6 Web Servers on IIS 7.5.  2 Database Servers on Microsoft SQL Server Enterprise 2008 R2.  Project Duration 5 Months  Total team member 4. Project 5: Migration from Linux Sendmail to Exchange 2010 email Platform: Migrating YTL Subsidiaries email platform to Exchange 2010 Email Platform:- Existing Environment:  2 Linux Mail server with Sendmail.  Total user 1200  Average Mailbox Size 2 GB.  Total Team Member 5  Project Duration 10 Months New Environment:  2 Domain controller on windows server 2008 R2  2 Exchange 2010 Enterprise Mailbox Server with DAG configured.  2 12TB*2 Clustered Storage.  External backup through Symantec netbackup Project 4: Transitioning from exchange 2003 to Exchange 2010 email: Transitioning YTL subsidiaries email platform to new centralized hosted email platform running on atmail. Existing environment:  10 Domain Controller on windows 2003 server.  5 Mailbox servers on Exchange 2003.  4000 User’s.  3200 Mailbox’s.  Total team member 8.  Project Duration 8 Months. New Environment:  2 Domain controller on windows server 2008 R2  2 Exchange 2010 Enterprise Mailbox Server with DAG configured.  2 12TB*2 Clustered Storage.  External backup through Symantec netbackup. Project 3: Transioning From Exchange 2003 to Exchange 2010: Transitioning Domtech exchange 2003 environment Exchange 2010 environment. Detail infrastructure as described below: Existing Environment:  4 Domain Controller on windows 2003 server.  8 Mailbox servers on Exchange 2003.  7000 User’s.  6500 Mailbox’s.  1 Root Certificate authority (CA) server on 2003. 1 Web server (IIS). New Exchange 2010 Environment:  6 DC on windows server 2008 R2  2 Client access with Hub transport server role on Exchange 2010  6 Mailbox with unified messaging server role on Exchange 2010.  1 Enterprise root CA server on server 2008 R2.Web server (IIS 7.0) Project 2: Aegis Email Infrastructure migration: Aegis Group is combination of Carat international, Aegis Media and Aegis Research ( Synovate). They are operating business world wide. Previously they were using IBM lotus domino and now they are moving to MS Exchange server 2003 Platform. They have more then 200 Server world wide. Project Area:  Three region America, Asia pacific and Europe.  20 Regional and 6 Global Bridgeheads on Windows server 2003 Platform  Each bridgehead is clustered.  Failover and Failback with Data Backup and Recovery.  IBM lotus domino and notes client  Exchange server 2003 and windows server 2003.  Outlook 2003 and quest migration tools. Responsibilities:  Install and setup Regional Bridgeheads on Exchange 2003 Platform covered Asia, Europe and US region  Migration from lotus domino 6.5 to Microsoft Exchange server 2003 covered Asia, Europe and US region.  Migration Notes client to Outlook 20003/2007 covered Asia, Europe and US region  Migrating mailboxes from lotus domino to outlook by Quest migration tools covered Asia, Europe and US region  Setup and Implement email gateway on Mirapoint Razorgate platform and Symantech messagelabs.  Setup and implement Antivirus for Exchange i.e. Scanmail for Exchange, McAfee, Office scan.  less

    microsoft-exchange-server windows-administration lotus-domino lotus-notes linux-system-administration zoomla wordpress ad-servers microsoft-hyper-v-server vmware-administration iis 00 more less
    • $25.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 2 TESTS
  • 2nd & 3rd Line IT Engineer

    Today's life needs quick and targeted moves for resolution of problems in IT and Network Administration in order to advance ahead. Dont experiment with non-professional steps, and have your work to be up and running in no time. Time … more

    Today's life needs quick and targeted moves for resolution of problems in IT and Network Administration in order to advance ahead. Dont experiment with non-professional steps, and have your work to be up and running in no time. Time is money and you have to hire somebody that will smoke the gun and let you work in zero time. Your business is important and you should see it the same serious!  less

    virus-removal translation-english-greek translation-greek-english network-administration 3d-modeling technical-support microsoft-sql-server-administration 00 more less
    • $15.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • MACEDONIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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