Freelance Customer Service & Support Specialists

Showing 25,130 freelancers

Freelance Customer Service & Support Specialists

Showing 25,130 freelancers

  • VoIP Developer

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom … more

    Heya a VOIP Developer here with more than 6 years of industry experience. I have developed inbound/outbound/predictive dialing solutions, PBX solutions for many clients. I develop custom VOIP applications they fit to your business enviroment. I develop custom API's plus the API integration of existing solutions. If you need database administration or backup solution just give me a buzz. cheers!  less

    asterisk c# ajax javascript cakephp web-design website-development linux-system-administration database-modeling 00 more less
    • $23.33 HOURLY RATE
    • 5.0
    • 154 HOURS
    • NEW ZEALAND
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Technology Jack of All Trades

    Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring … more

    Hi, my name is Don Blake, I am US-BASED and have been in the IT field for 17 years. During that time I have been a Senior Solution Architect for some of the big name consulting companies Architecting and Configuring solutions around VMware (View, vCloud, Site Recovery Manager), Citrix (XenDesktop, XenApp, Netscaler, PVS) and Microsoft (Hyper-V, System Center Suite, Exchange, AD, Sharepoint, many more). I have worked for Big Enterprise size companies to small start up companies. My expertise is in the Virtualization arena with knowledge ranging from Storage to Microsoft products. I not only like to help clients design and troubleshoot any issues, but also like to teach them the ins and outs so they understand what is happening. I am also very big into documentation and communication. I want to make sure you are comfortable and have more information than you need. Look forward to working with you. Specialties: VMware vSphere Design and Architect VMWare vCloud Design and Architect Citrix Xenapp Design and Architect Citrix XenDesktop Design and Architect Citrix XenServer Design and Architect VMWare View Design and Architect Microsoft System Center Design and Architect Microsoft Hyper-V Design and Architect Quest vWorkspace Design and Architect Microsoft Technologies  less

    virtualization citrix-xenserver citrix-netscaler vmware-esx vmware-administration microsoft-hyper-v microsoft-sccm microsoft-small-business-server-administration disaster-recovery microsoft-exchange-server 00 more less
    • $57.50 HOURLY RATE
    • 5.0
    • 94 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Hotelier

    I consider myself as a quick learner, responsible, strong people skills with ability to help inlfuence change, flexibility and creativity. These strengths has lead me to explore the world, living nearly two years in Asia (China and Thailand). Also, possitive … more

    I consider myself as a quick learner, responsible, strong people skills with ability to help inlfuence change, flexibility and creativity. These strengths has lead me to explore the world, living nearly two years in Asia (China and Thailand). Also, possitive attitude, good communication, self confidence and the ability to accept and learn from criticism skills allowed me to solve problems and find solutions when need it. I had the chance to work in Hotels and Resorts, playing a essential rol on exceed clients satisfaction and the improvement of service. I am very oriented to costumers care. I am on my third year of International Hospitality Managment degree.  less

    translation-spanish-english translation-english-spanish 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 16 HOURS
    • CHILE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Dmitry Volk

    In the past 5 years I have been specializing in servers maintenance, which includes DNS management, DHCP, print servers administration, Microsof's Exchange Server administration, Group policies, Active Directory management and backups. To broaden my professional knowledge I have taken … more

    In the past 5 years I have been specializing in servers maintenance, which includes DNS management, DHCP, print servers administration, Microsof's Exchange Server administration, Group policies, Active Directory management and backups. To broaden my professional knowledge I have taken the following courses: - Comptia Server + certificate - IBM Server certificate - HP Stations certificate - MCSA certificate, and MCITP (currently under progress) In addition, I have 3 years of experience working in help-desk environment. I seek for interesting system administration jobs, including help-desk management, remote assistance, and server maintenance. I specialize in Microsoft servers and products, and I'm looking for a long-term work relationship.  less

    operating-systems-development windows-administration microsoft-exchange-server microsoft-hyper-v-server 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 15 HOURS
    • ISRAEL
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • Musician

    My main goal is to become a better musician (music composer and pianist) but, I am willing to learn new things even if they are not in my area of expertise. I am a very sociable person and a quick … more

    My main goal is to become a better musician (music composer and pianist) but, I am willing to learn new things even if they are not in my area of expertise. I am a very sociable person and a quick study. I have experience in composing music and teaching others about music related topics. I also have experience with music composing software such as: Propellerhead Reason and sheet writing software such as: Sibelius.  less

    propellerhead-reason sibelius microsoft-word microsoft-excel microsoft-powerpoint 00 more less
    • $10.00 HOURLY RATE
    • 4.3
    • 17 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Prospection/ Customer support/ Phone support

    I have a rich experience of 10 years in call centers dealing with French customers either directly on the phone or by mail/email. I also have one year of experience as fundraiser for French charity. I want to work … more

    I have a rich experience of 10 years in call centers dealing with French customers either directly on the phone or by mail/email. I also have one year of experience as fundraiser for French charity. I want to work as freelancer with clients with different professional needs and that allowed me to improve my current skills and to acquire new abilities. Further more, I speak and write 2 languages : French fluently and basic English.  less

    virtual-assistant customer-support microsoft-office french telemarketing article-writing content-writing business-writing game-testing microsoft-excel-powerpivot 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 268 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • English, Korean, Filipino, Communication Specialist and transcriber.

    I am professional, ethical, creative, and diligent on the job. The majority of my professional career has been within communication, that has required my being fluent, eloquent, resourceful, and able to adjust to different people. I posses exceptional communication skills … more

    I am professional, ethical, creative, and diligent on the job. The majority of my professional career has been within communication, that has required my being fluent, eloquent, resourceful, and able to adjust to different people. I posses exceptional communication skills and take care to keep my assignments manageable so as to give each and every client the quality performance they deserve. Thirteen years of teaching English communication with the locals in South Korea on a one-on-one basis, helped me build my sense of consideration, understanding, and passion for people, while strictly executing the tasks appointed. I easily adapt to changes in work schedule and also have been used to working more than 10 hours a day. The time zone is irrelevant for me. As a photographer for 6 years, I understand that there are plenty of skillful and creative people out there. What I have in addition to that is diligence and love for every project I deal with.  less

    translation-english-filipino translation-filipino-english translation-korean-english translation-english-korean transcription photography customer-service data-entry 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 293 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Seasoned Project Manager for various customer support industries

    I have been working in the BPO industry for more than 10 years and have specialized in Quality Assurance and people management. I have worked with clients in various fields and industries (Online Brokerage, Financial, Health Care, Customer Service, Back … more

    I have been working in the BPO industry for more than 10 years and have specialized in Quality Assurance and people management. I have worked with clients in various fields and industries (Online Brokerage, Financial, Health Care, Customer Service, Back Office, Talent Acquisition, Internet, Telecommunication and Cable). I am proficient in MS applications, data analysis, data mining, presentation and reporting. My experience has taught me to be keen on details and accurate in reporting. I'm looking for opportunities that will enable me to put my skills to good use and still offer opportunity to further improve my craft. Land a job that will fairly compensate the work that I do and provide the option of working on flexible hours.  less

    microsoft-excel microsoft-word microsoft-powerpoint adobe-photoshop 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 795 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Data Entry/Transcription/Copy typing/English Tutor

    For the past years, I have been doing typing jobs and have developed fast typing with accuracy with a speed of 60-70 words per minute. My main objective is to have good relationships with clients as a Reliable data entry … more

    For the past years, I have been doing typing jobs and have developed fast typing with accuracy with a speed of 60-70 words per minute. My main objective is to have good relationships with clients as a Reliable data entry professional. I am also an English tutor. I specialize in MS Word and Excel. I can also do ad posting and letter writing. I also can do business research, transact with clients, suppliers, etc. I can also do transcriptions (non-medical) as I've been a working student during my college days and have worked with a mining company as an executive secretary taking dictations and transcribing them as needed. My experience lies in the administrative functions and the like.  less

    transcription copy-editing 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 366 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
loading