Freelance Customer Service & Support Specialists

Showing 30,463 freelancers

Freelance Customer Service & Support Specialists

Showing 30,463 freelancers

  • Netsuite Certified Accountant, Quickbooks, MYOB, Tax Specialist

    You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines, all my clients are from USA, Canada, Australia, and Great … more

    You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines, all my clients are from USA, Canada, Australia, and Great Britain. I have been in the Outsourcing Industry for more than 4 years and have built the reputation as an Industry Leader. Despite being in the Top List of Freelancers, I continue to personally serve all my clients. Unlike the rest, I personally do all the work. I believe that clients hire me because of my expertise. I do not believe in passing the work to another freelancer. This is the reason why all my clients are satisfied with my work. Being an International Certified Public Accountant who focuses on clients using Netsuite and Quickbooks, I have served almost all types of business all over the world, to include trading, manufacturing, retailing and service. For the past 9 years in Accounting & Audit Practice, I have gained excellence in the field of systems, control and analysis. My experience and full background in Audit structured my capability in analytics, problem solving and critical thinking. My expertise is greatly focused on Netsuite and Quickbooks. I have been using these for at least 4 years now. However, I also have full expertise in using Xero, MYOB, Accounts IQ, Peachtree, Microsoft Money, SAP, and Oracle. In handling activities, dedication, integrity, excellence and confidentiality are inherent elements in my work. Having a degree in Business Law and Taxation as well as Civil and International law, I provide business-related legal advice useful your company 24/7 as a value added service. In addition to Accounting and Taxation, my services are also demanded for Financial Planning and Analysis. In my effort to be an asset of my client, I ensure that I communicate and explain the financial results of the company. This will ensure that accounting data will not be merely for taxation purposes, but most importantly, to aide my client in decision making and advancement of the business. I work side by side with CEOs and Presidents of companies in my client list through stable online communication using Skype, Teamviewer, Gotomeeting, or Logmein, whichever suits them best. Reports are constantly shared and updated via Dropbox, Box, Google Drive or through emails. While my bosses grow the company, I provide on-time and reliable financial accounting reports and advice to guarantee the soundness of any critical decisions made, all in the name of strong dedication and loyalty to my clients.  less

    bookkeeping accounting intuit-quickbooks accounts-payable-management accounts-receivable-management microsoft-powerpoint 00 more less
    • $22.22 HOURLY RATE
    • 4.6
    • 8624 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Internet Business Jack of All Trades

    Hi - My name is Trever. I'm skilled in a variety of web business related disciplines, from article writing to Wordpress, customer service, and IT support. I'm a college educated native English speaker, born and bred in the Midwestern … more

    Hi - My name is Trever. I'm skilled in a variety of web business related disciplines, from article writing to Wordpress, customer service, and IT support. I'm a college educated native English speaker, born and bred in the Midwestern United States. I can help you with nearly any aspect of your online business for a reasonable rate. As an intermediate level Internet marketer myself, I understand your business. Most of my living comes from selling an information product that I created, supplemented by affiliate marketing, CPA, and Adsense sites (MFA). Previously, I worked as a network admin for 5 years followed by a stint managing the Internet Marketing efforts of a $4 Million a year supplements company. What I can do: -Content Management and Writing - Web writing, blogging, high quality "panda proof" seo articles, product descriptions, basic e-books and more. Samples available on request. -Transcription - I type 70 wpm error free, and can transcribe from video or audio files. I recently transcribed an entire independent film, with time stamps, (which will premier at film festivals around the world in the coming months) for the purpose of creating English language sub-titles. -IT and Tech Support - Before I began working for myself, I spent 5 years as a Microsoft/Cisco network admin. -SEO Management - Proficient in all manner of onsite and offsite SEO strategy. I won't do bulk link building (you can pay someone $2 an hour for that), but pretty much anything else is fair game. -Customer Service - Need someone who understand sales to answer phones and email or staff your live chat? Consider it done. -Social Media Community Management - I built my previous employer's highly engaged Facebook community from scratch. When I left, they had 4,000 fans and were seeing 500 referrals from FB per week. -Wordpress - I don't do development, but I'm very experienced with running and maintaining WP sites and can do just about anything else related to WP. -Conversion Optimization and Web Analytics - I've only been involved with it for about 9 months, but I'm a geek for optimization. This is the stuff that I read about in my spare time. I understand the emerging "best practices" in this field that can mean the difference between making sales or having visitors screaming for the "back button". -VA Management - Have a team of low end VAs from developing countries? Let me manage them for you. I've managed up to 10 VAs at a time for myself and my previous employer, keeping them productive and on track. Affiliate Management - I can stay in touch with affiliates, keeping them motivated and providing them with the tools that they need to sell your product. -PPC Management - While I can't setup your PPC campaign from scratch, I can maintain it for you, writing and testing ad copy, finding new keywords, keeping campaigns organized, and regularly adding negative keywords. -Other - Does it involve Web Business? I've probably done it, or can quickly learn it. Feel free to contact me, and we can discuss items outside of those listed.  less

    technical-writing article-writing content-writing seo sem social-media-marketing wordpress customer-service technical-support cisco-routers cisco-ios on-page-optimization google-adsense google-analytics ecommerce-consulting translation-spanish-english 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 767 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Prezi Specialist I BA of Interational Business and Marketing Logistics

    A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations … more

    A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.  less

    prezi-presentations presentations adobe-illustrator adobe-after-effects adobe-photoshop translation-english-hungarian translation-hungarian-english customer-service project-management 00 more less
    • $18.33 HOURLY RATE
    • 4.8
    • 169 HOURS
    • HUNGARY
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 1 TEST
  • EXPERIENCED NING DEVELOPER

    I am vaqz a NING designer and a NING expert. I have been on NING for almost 5 yrs now. I am here to cater not just an establish company but as well as those who are yet to start may it be small to medium businesses that uses NING on their businesses.

    html html5 psd-to-html css css3 jquery php javascript 00 more less
    • $27.78 HOURLY RATE
    • 4.0
    • 55 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Marketing and Branding Strategist

    Clients benefit from my ability to establish and introduce brands to specific target audiences by creating, developing, and cultivating succinct and effective messaging. I am proficient in combining traditional and web based marketing strategies including social media and branding. I … more

    Clients benefit from my ability to establish and introduce brands to specific target audiences by creating, developing, and cultivating succinct and effective messaging. I am proficient in combining traditional and web based marketing strategies including social media and branding. I strive to deliver realistic results that are achieved through planning, strategy, market research, and structure. If you are interested in expanding your audience or gaining more credibility and authority online with a strategy that delivers tangible results...email me and we'll whip up something!!!  less

    internet-marketing social-media-marketing marketing-strategy content-writing direct-marketing brand-management brand-consulting web-content-management 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1046 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 42 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Content Manager/Customer Servs/Trilingual Speaker/Photoshop/Designer

    Over the past 10 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, spanish - english - portuguese. I am an interior designer and a craftwoman … more

    Over the past 10 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, spanish - english - portuguese. I am an interior designer and a craftwoman. I have a small business so I am a multitasker, I do the presentations, photo edition, marketing and brochures. I am a fast learner and a hard worker. My objective is to provide my experience in different fields to the odesk community and I'm looking forward on gaining new ones. Thank you.  less

    portuguese spanish 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 8789 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
  • Researcher | Virtual Asst | Transcriber | Indonesian Translator

    I lived in the US during high school. I studied International Relations in college, a qualified English-Indonesian translator. I typed 55 wpm in speed. I have experience of working in several multinational companies and was known to have keen eyes … more

    I lived in the US during high school. I studied International Relations in college, a qualified English-Indonesian translator. I typed 55 wpm in speed. I have experience of working in several multinational companies and was known to have keen eyes for details, and quick to spot grammatical errors, syntax, and sorts. I was a Customer Relations Officer at IALF (job desc included phone calls screening, email responding, prospective customer research), and then a Secretary at AusAid (assisting foreign engineers in meetings, typing official correspondences to the city mayor, translating and interpreting, preparing presentation slides, recruiting office assistants). Browsing the internet is my #1 hobby. I could compare prices of one item from tens of different online shops, or diligently changing keyword search on multiple attempts on search engines to get a certain information as accurate as possible.  less

    translation-english-indonesian transcription internet-research translation data-entry 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 506 HOURS
    • INDONESIA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
  • Operations Manager / Project Manager

    I am a British Prince 2 qualified project manager with over 11 years’ experience in the management of technical teams and projects with a broad range of experience, including business operations, wholesale and direct sales, human resources, web services, marketing … more

    I am a British Prince 2 qualified project manager with over 11 years’ experience in the management of technical teams and projects with a broad range of experience, including business operations, wholesale and direct sales, human resources, web services, marketing, customer service and after sales. My key skills are in communication and working with people from a range of backgrounds and industries. I am skilled and experienced managing virtual teams, customers and clients, sourcing and managing suppliers and improving customer service and back-office business processes. I am keen to work with small to medium sized businesses looking to streamline operations and their improve services. Skills: ● Projects – Project management, product design and development, web design and services. ● Management – Small businesses, operations, technical and customer service teams, service suppliers. ● Other – Training, performance management, presentations, technical documentation.  less

    project-management customer-support supply-chain-management website-wireframing technical-documentation business-proposal-writing business-process-modelling 00 more less
    • $27.00 HOURLY RATE
    • 4.5
    • 116 HOURS
    • SERBIA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 1 TEST
  • Salesforce and Stored Proc Expert

    Has done Bachelor of Engineering in Computer Science from Govt Engg College Bhopal. Possesses 13 years of experience as a Database Stored Procedure Expert Domain knowledge of Telecom/ Financial service and Insurance/Healthcare Expertise in Oracle-pl/sql(stored procedure,functions … more

    Has done Bachelor of Engineering in Computer Science from Govt Engg College Bhopal. Possesses 13 years of experience as a Database Stored Procedure Expert Domain knowledge of Telecom/ Financial service and Insurance/Healthcare Expertise in Oracle-pl/sql(stored procedure,functions,packages,database trigger,forms,reports),CRM(Salesforce,Clarify) / ERP Expertise in Stored Procedure migration from different databases like Oracle /MYSQL/MSSQL and Automated Testing through tools like SQLUNIT and Codesmith Hands on Experience in Tools like DBVisualizer, SQL Developer Possesses strong analytical skills, team leading capabilities, good communication skills and aware of quality process, ITIL process to be run for software Development / Testing/Service Mgmt Life Cycle. Proven multi-tasking capabilities with strong ability to plan, prioritize and manage complex projects under aggressive timeline Managed Offshore/Onsite team of more than 20 resources Certified from PM100/Leadership workshop. Had been to UK for DCS client for 2yrs and 1 year to Germany for T-Online client  less

    sql data-warehousing microsoft-excel microsoft-word html5 salesforce-apex 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 221 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
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