Freelance Customer Service & Support Specialists

Showing 138,238 freelancers

Freelance Customer Service & Support Specialists

Showing 138,238 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6267 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Citrix and Microsot Senior Engineer

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized … more

    I've been administering Microsoft and Citrix server infrastructures for the last 8 years, and have in-depth experience with design, deployment, repair and support of all Citrix, VMWare and many Microsoft technologies. My experiences range from server administration roles, specialized application support, desktop support, administrator to advanced virtualization implementations jobs combined with programming skills . For the last three years I've also been working with a Virtualization Consulting Company to design, build and support the following: Citrix VDI-in-a-BOX, XenApp, XenServer, XenDesktop, NetScaler products Microsoft RDS, Server 2003 - 2012 R2, Hyper-V VMWare ESXi 3 years Experience with desktop Virtualization on Citrix products. Citrix (CCA, CCAA, CCEE, CCIA) Microsoft (MCP, MCDST, MSCA, MCS, MCITP, MCSE) Excellent technical skills on Enterprise networks Expert-level hands-on operation of Citrix Products and associated third party management and support tools. Experience leading VDI (View and/or Xen) projects; Experience working as a consultant; Experience architecting and managing streaming applications over a VDI environment. I am confident I'll be a great asset to your project or organization, and look forward working with you! Certifications : Citrix : CCA Citrix Certified Administrator XenApp 6.5 CCAA Citrix Certified Advanced Administration XenApp 6.5 CCA Citrix Certified Administrator XenDesktop 5 CCA Citrix Certified Administrator XenServer 6.0 CCEE Citrix Certified Enterprise Engineer CCIA Citrix Certified Integration Architect CCP-V Citrix Certified Professional - Virtualization CCE-V Citrix Certified Expert - Virtualization CCA Citrix Certified Associate - Networking Microsoft: MCITP Virtualization Administrator on Windows Server 2008 R2 MCSA 2012 / 2008 / 7 MCSE 2012 Server Infrastructure Solutions Expert MCSE 2012 Private Cloud MCSE 2012 Desktop Infrastructure MCP Microsoft Certified Professional MCDST Microsoft Certified Desktop Support Technician on Windows XP Microsoft Specialist 2012 Server Virtualization with Windows Server Hyper-V and System Center Specialist MCTS Windows 7, Configuration MCITP Enterprise Desktop Support Technician on Windows 7 MCSA Windows 7 (MCSA) MCTS Windows Server 2008 Active Directory, Configuration MCTS Windows Server 2008 Network Infrastructure, Configuration MCTS Windows Server 2008 Applications Infrastructure, Configuration MCITP Enterprise Administrator on Windows Server 2008 MCSA Windows Server 2008 (MCSA) MCTS Windows Server 2008 R2, Server Virtualization MCTS Windows Server 2008 R2, Desktop Virtualization Other : ITIL V3 Foundation Certified IT Service Management Apple Product Professional Strong VCP, Cisco CCNA , Hardware knowledge, software development Pascal,c++,visual c++, SQL, Java, Active Directory & Exchange,Lotus Notes Remedy, Tivoli, Assyst Ability : team spirit, optimist, sociable, high capacity of learning, dynamic, flexible, skilled team leader, organized, efficient.  less

    citrix-xenserver citrix-netscaler vmware-administration microsoft-hyper-v hardware-troubleshooting linux-system-administration helpdesk-support itil windows-xp-administration windows-8-administration 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 138 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    GROUPS:
  • Professional Business Planning & Consulting

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking … more

    To Help Businesses Meet Their Goals Desired Projects Include: * Business Plan Writing (Top 20% via Odesk) * Business Research * Leads and Prospect Lists (see example in portfolio) * Helping Businesses Raise Capital * Bookkeeping * Marketing * Advertising * Business Consulting (Top 20% via Odesk) * Banking * Financial Advisory * Mergers and Acquisitions. * Entrepreneurial Activities * Global Strategy * Creative Writting Formalized Work and Experience: Commercial Lending w/ Active Management of a Loan Portfolio . Can provide reconciliation service as needed, which includes quick books and book keeping via excel. Provided consultative services to retail and business banking clients by understanding the goals of each and offering personal financial advice to meet their needs. Guided current homeowners through the process of refinancing a mortgage, by helping clients to understand interest rates and loan repayment options. Enhanced interpersonal skills by utilizing cold calling initiatives to create relationships with prospective mortgage clients. Developed goals and incentives for production employees in order to increase production efficiencies and individual employee compensation using controlled time & motion studies at two facilities in MD and PA. Developed a capital asset inventory program of all plant machinery and furnishings which was submitted to corporate headquarters. Education: University of Maryland University College Masters Degree in Business Administration. McDaniel College Bachelor of Arts; Major in Business Administration  less

    accounting bookkeeping business-writing business-plans business-valuation ecommerce-consulting venture-capital-consulting startup-consulting bank-reconciliation market-research 00 more less
    • $29.99 HOURLY RATE
    • 5.0
    • 335 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 7 TESTS
  • Senior MQ4 /MT4/ Metatrader Coder

    Hello, this is Marcelo. I am a 36 year old professional MQL4 programmer. I've been coding all kinds of MT4 EA's and Indicators for the last 9 years to many people around the world. In addition, I've … more

    Hello, this is Marcelo. I am a 36 year old professional MQL4 programmer. I've been coding all kinds of MT4 EA's and Indicators for the last 9 years to many people around the world. In addition, I've been trading LIVE accounts for seven years. I finished my University in Computer Science 9 years ago and I am doing my MBA in Project Management Do not close the project before talking to me, I am sure th at I can help you with professional quality and price. Best Regards, Marcelo Dublin, GMT+0 //---------------- My Qualification : //---------------- I have over +350 reviews mark 10.0 just developing MT4 programs. ** Please do not hesitate to contact me and ask for these reviews aforementioned In addition to this, you will be able to see projects from U$30/500 to U$5000 that were concluded with 100% satisfaction  less

    mql4 metatrader-4-mt4 c++ systems-development forex-trading 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 16 HOURS
    • IRELAND
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
  • Admin Assistant and Data Entry

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and … more

    I strive to be a friendly, loyal and very dedicated individual who is very ambitious to succeed in any given environment. Although I have very extensive experience in customer service and administrative/virtual assisting field, I love to learn, and I am always up to a challenge whenever the situation arises. I am a people person and I get along well with others, while also working efficiently on my own. I am seeking a position where I can grow, develop, and excel while giving my best to an employer. SCHOOLING MTI College (Certificate in Microsoft Office) La Porte High School ACHIEVEMENTS, SKILLS, AND ABILITIES  Quick Learner with a working knowledge of computer software, hardware, networking, operating systems, and security applications.  Outstanding communication skills: demonstrated background working well with co-workers and customers.  Proven and advance ability in multi-tasking, organization, troubleshooting, and problem solving.  Ability to stay calm in high pressure situations.  Ability to track forms and inventory. TECHNICAL KNOWLEDGE  MS Office (Word, Excel, Outlook, PowerPoint, Access, Publisher)  Online Programs (Google Docs, Box, Drop Box, Sprout Social, Word Press, Helios)  Other Programs (Adobe, Mas 200, QuickBooks)  Ten Key 9851+ kph, Typing – 60+ wpm  Strong Internet Search Ability  Transcribing and Transcription editing  Data Entry  Multi-Line phones WORK EXPERIENCE Odesk (independent contractor) – (April 2013-Present) I work with many different clients as an independent contractor. I do many tasks some include; Internet research, invoicing, reviews, database building, form tracking, transcriptions and editing transcriptions, data entry, scheduling, marketing, and product description. Shopper (independent contractor) – (September 2010-Present) I work with many different agencies as an independent contractor. I go from one company to another company to evaluate the stores and employees to make sure the store is presentable and the employees are doing their jobs as they are listed in the instructions given. Advantage Staffing, Lake Charles, LA - Temporary Work - (April 2010 – August 2011) Calcasieu Parish School Board (Oct 2010-August 2010) – Clerk (Technology Help Desk) – Customer Service, Data Entry, telephone support, scan, fax, inventory tracking and stocking, generating work orders. Mcjunkin-Redman (April 2010 –June 2010) - Receptionist – customer service, filed, answered multi-line phones, and scanned. Mcjunkin-Redman, Galena Park, TX (February 2008 - June 2008) Sales Assistant / Expediter Sales Assisting - Assisted the sales staff with orders and customers. Enter orders and billed customers. Expediting – Made sure vendors and warehouse got orders out on schedule and kept customers updated on the progress of orders. Troubleshoot problems with orders and resolved them in a timely fashion. I also assisted in answering multi-line phone system. AmSpec Services, Galena Park, TX (September 2005- February 2007) Administrative Assistant /Cleaning Generated reports in Excel, invoiced, generated a 3 month revenue report, generated purchase orders, and ordered all supplies, inventory tracking, stocked inventory, generated employees time sheets, received and distributed mail, all general administrative duties, multi-lined phone system, customer service, bookkeeping, data entry, and cleaned office after hours. References available upon request  less

    administrative-support copy-editing data-backup google-searching helpdesk-support internet-research transcription invoicing virtual-assistant organizational-development 00 more less
    • $8.90 HOURLY RATE
    • 4.8
    • 1876 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • HTML/CSS, Bootstrap, WP Plugins/Themes, CodeIgniter and PHP/MySQL

    I have got 11+ years of experience in Web Design and Development field. During this tenor, I have worked on many small to large websites using HTML, CSS, Java Script, PHP, MySql, AJAX, Joomla, Drupal, Wordpress, Magento and Facebook. With … more

    I have got 11+ years of experience in Web Design and Development field. During this tenor, I have worked on many small to large websites using HTML, CSS, Java Script, PHP, MySql, AJAX, Joomla, Drupal, Wordpress, Magento and Facebook. With excellent management and technical knowledge, allow me to provide you quality and cost effective services on oDesk.  less

    html css wordpress mysql xhtml javascript ajax joomla oscommerce xml codeigniter jquery drupal mootools twitter-bootstrap 00 more less
    • $27.78 HOURLY RATE
    • 4.9
    • 831 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 6 TESTS
    GROUPS:
  • Excellent Writer, Editor, Proofreader with Above Avg. English Skills

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor … more

    I have an undergraduate degree with a double major in Psychology and English, two graduate degrees in counseling and education and am half-way complete with my PhD. I have a passion for writing and am extremely meticulous as an editor and a proofreader. I will read and then reread your work, insuring that no mistakes slip by. I will carefully check for grammar, punctuation, tone and style and, if I have a suggestion to make, I won't hesitate if I feel that it will help you to polish your work to perfection - after all, that's why you're hiring me! I guarantee that I will exceed your expectations. I have written as a ghost writer, I have written many technical assistance and business documents as well as creative fiction short stories, articles for various education and counseling magazines, and co-authored the Guidance Plan for the DOE for the school district where I currently reside. I am flexible, work quickly but efficiently, and possess an excellent grasp of the English language. While some people are artists with a paintbrush and canvas, my medium happens to be the written word. I look forward to proving myself as the perfect candidate for any project that you may have. Thank you for this opportunity. Humbly, Kim Taylor  less

    creative-writing editorial-writing proofreading article-writing journalism-writing resume-writing business-writing 00 more less
    • $34.00 HOURLY RATE
    • 4.8
    • 27 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Professional Dutch, English and Flemish Translator & Writer

    I have worked as a professional translator for seven years. Languages I currently offer are English, Dutch and Flemish. I have translated many documents and large projects. A few examples are: websites, legal documents, medical transcriptions, medical documents, advertising, search … more

    I have worked as a professional translator for seven years. Languages I currently offer are English, Dutch and Flemish. I have translated many documents and large projects. A few examples are: websites, legal documents, medical transcriptions, medical documents, advertising, search engine optimised content, general content, applications and many more. My current rates for translations are: Dutch: $0.03/word; English: $0.03/word; Flemish: $0.03/word; (An hourly rate is also possible). My current rate for writing is a standard flat rate of $0.02/word. This is my minimum price and is non-negotiable. If you wish to hire me, or want to request a quote, feel free to contact me directly.  less

    data-entry translation-english-dutch translation-dutch-english transcription legal-transcription medical-transcription 00 more less
    • $18.00 HOURLY RATE
    • 5.0
    • 168 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
  • Translator/ Transcription

    I am a confident, dedicated and reliable person. I have completed my graduation as Bilingual Secretary, Law School, between other courses as English, Computer, Screen Printing, Graphic Design, between others. I have experience working for more than 10 years as … more

    I am a confident, dedicated and reliable person. I have completed my graduation as Bilingual Secretary, Law School, between other courses as English, Computer, Screen Printing, Graphic Design, between others. I have experience working for more than 10 years as a bilingual secretary, personal assistant, marketing agent, and as a Lawyer worked 6 years in Family Law area. Also have been doing translations from english to spanish for more than 5 years now. Im good when it comes to internet, doing research and data entry, 5 years of colleges left me a very good experience about reading, grammar, researching, as well as to close deals.  less

    data-entry 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 105 HOURS
    • MEXICO
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 6 TESTS
  • Travel Planner and Holiday Consultant - Talented Virtual Assistant

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not … more

    Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not contact with the idea of high quality work for pennies. I hope you will consider me to be your virtual assistant for the following tasks: executive assistance, travel planning, translating between English and Italian, event organization, web research, copywriting, and data entry. I'm a passionate traveler and trustworthy travel planner. I have traveled extensively through Europe and US, Canada and Thailand. I also lived in London for one year, working in customer service for a prestigious hotel chain and a fashion group. I'm expert in web research in order to create any type of customized travel itinerary. I will find the best flights, trains, and buses, based on your specific needs. I’ll also do the legwork to find great hotels and attractions at reasonable rates. I know where to look in order to find the best deals available online. Just give me a budget and your destination and I will find the way to get the best out of it! I currently live in Italy and have been pursuing my career in hospitality, through different roles within four- and five-star hotels: - As a receptionist and Guest Relations Officer, I continuously dealt with customers’ requests. - As an Executive Assistant, I gained much experience in administration and event organization. I also wrote material for for the hotel website, brochures, and press releases. - As a Reservation Agent, I handled both individual and group reservations and supported the event office. My goal is to find you the best possible flights and other arrangements so that you can have the most enjoyable and productive trip possible. Faithfully, Rossella  less

    translation-english-italian italian virtual-assistant customer-service event-planning internet-research online-help travel-agent research-papers database-administration 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 307 HOURS
    • ITALY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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