I've been working in a call center for almost 6 years. I have experienced working as technical support for internet connection for 2 years. I also worked as a customer relation officer in a Car Company. And recently, I've been as billing specialist in a Australian Telecommunication Company as well as Sales and Customer Service Representative. I could make sure of you that I am trustworthy,knows how to follows instruction, knows how to establish a good working relationship with customers and clients, and knows how to provide a world class customer experience for the customers especially with the clients. I also worked as an appointment setter for almost 6 months and also been a Virtual assistant for 3 months. I have experienced working as well as a chat support for Auto Dealership.
I have 7 years of Customer Service experience handling different kinds of callers. I have worked in a directory assistance company servicing The United Kingdom and The Republic of Ireland. While working, I also took some short courses and trainings on Information Technology. These were PC troubleshooting, Web Design, Program logic formulation, and CCNA (Cisco Certified Network Associate) Exploration. I look forward to apply what I have learned and enhance it through practice.
I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and chat support. Excellent command in both oral and written English, detail-oriented and finishes the job on time.
I have a wide experience in a BPO industry. I worked in sales, customer service, billing and collections for six years. I was responsible for entering orders, setting up appointments, handling inbound and outbound calls to assist customers and provide resolution to their service or billing problem and to collect payment. With this experience, I was able to develop my customer service, data entry and analytical skills. I am good at prioritization, time management and I am very keen to details. I am also proficient in Microsoft Office.
I am a driven, goal-oriented professional with experience in customer service, sales/telemarketing and appointment settings. My creativity and problem solving skills help me build lasting relationships and exceed customer and client expectations. I am passionate about leading a healthy, energetic lifestyle, and surround myself with positive influences that motivate me to reach new goals.
A well experienced sales and customer service/support person with more than 5 years of progressive career in the outsourcing industry. I handled outbound accounts for almost 3 years with utmost proficiency and of high results that has made me become a Quality Specialist and Leader that has outlined quality and production processes for the company. For 2 years I've been taking inbound calls as a Customer Care Executive wearing multiple hats from order processing and inbound sales, billings, payments disputes and later on was tasked to take supervisory calls that needs outright resolution. Having these experience in outbound and inbound accounts have honed my skills and understanding in both aspects of the industry and made me more capable of doing either or both with high quality and more reliable outcome. I am looking for clients whom I can share my expertise and values to improve their business and processes and I am looking forward of having only a long term relationship with them.
A college graduate that looks for a job that can develop my personal skills and that can help me to have sufficient income to sustain my personal needs. I also want to contribute to my chosen employer my knowledge and skills that can generate income for the company. My skills in communication is well-trained both in written and oral English. Added to this, I have excellent knowledge in health. As a goal-oriented person, I can promise my employer to do my best or even go for an extra mile in doing my duties and responsibilities that they will give me. They can expect my dedication to my chosen job.
With years of solid training and experience with customer servicing and communication, I'm looking to create a wonderful working relationship with my employers. I've provided support for Telecommunications, Internet Marketing and Service Directory companies. My competency lies in providing excellent support through email and chat. Also able to do research and transcription. I am able to learn new concepts quickly, work well under pressure, and communicate ideas clearly and effectively.
My past experience seems to be overwhelmed with excellent customer service and data entry ability. Over the past 4 years I have helped various companies exceed in high quality customer service/telemarketing skills by calling various businesses and answering/entering data for very profitable companies. I have a Bachelors of Science Degree in Management with a minor in Econ. I strive to exceed the expectations that are set forth of me. I am very interested in a customer service/Data Entry position with an organization. Another quality that I have is MS office skills, I have basic knowledge in all aspects of MS office. I am a very hard and determined worker. My services are the best and cannot be compared to. I seek to get the job done and receive excellent feedback from buyers. Thanks, Ireece
Worked as an Administrative Assistant/VA for over 11 years Customer Service Agent for over 10 years. HR/Payroll for 5 years Data Entry Specialist for over 7 years. Ad Poster for over 5 years. Telemarketer/Sales for over 5 years Personal Assistant for 3 years. Social Network Manager for 2 years. Real Estate Assistant for 7+ years. Real Estate Marketing Auditor 6 year. Terapeak Specialist for 1 year. I am an eBay Top Rated Plus Seller & Power Seller since 2007 with experience using Auctiva and Terapeak. I can type at 60-68 Words Per Minute. -Auctiva -Mailchimp -Terapeak -Craigslist -Backpage -Wordpress -Postlets -Myhousedeals.com -FileZilla -SalesForce -ActiveRain -Reddit -Rentals.com -Facebook -Linkedin -Twitter -Youtube