Other - Customer Service Professionals

Showing 8,892 freelancers

Other - Customer Service Professionals

Showing 8,892 freelancers

  • Trained Paralegal & Executive Administrative Services

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management … more

    Polished paralegal and administrative assistant who is a highly motivated, quality-oriented professional with over 20 years of experience, along with a comprehensive background in customer service, project management, planning and directing business and personal activities for all levels of management. History of outstanding performance for problem solving and ensuring customer satisfaction. Self-motivated, exercises sound, sensible judgment; highly organized and detail oriented with a proven ability to meet deadlines. Adept at setting goals, establishing priorities, managing resources, and coordinating complex activities in a broad range of areas. Ability to manage several projects simultaneously while working under pressure in fast-paced environments. Highly versatile; quickly masters new roles, responsibilities, technologies, and environments. Demonstrates outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and diplomacy. CORE COMPETENCIES - Office Management - Confidential Correspondence - Client & Staff Communications - Management Liaison - Calendar Management - Appointment Scheduling - Document Management - Typing Speed 65 - 70 wpm - Oral & Written Communication - Process Improvement - Travel Planning - Meeting & Special Event Planning - Customer Relationship Management & Retention (Outlook & Sage Act!) - Computer Skills (MS 2003-2007-2010-2013 Word, PowerPoint, Excel, Publisher, Outlook, Microsoft OS Windows XP, Vista, & Windows 7) - WestLaw & Lexis Nexis - SAP OS - Lotus Notes - SmartDraw _______________________________________ TECHNICAL SKILLS & PROFESSIONAL AFFILIATIONS - MS Office 2003, 2007, 2010, 2013 (Word, PowerPoint, Excel, Publisher, Outlook, & OneNote) - WestLaw - Lexis Nexis - Adobe Photoshop - Lotus Notes - SmartDraw (Legal & Business Software) - Sage ACT! Pro 2011 - MS Windows XP, Vista, & Windows 7 -Golden Key International Honor Society - Member of the Paralegal Club - Member of the -Paralegal Honor Society - Alpha Beta Kappa Honor Society - Kappa Lambda Honor -Society in Paralegal Studies - Member of the Lancaster Area Paralegal Association (LAPA) - Member of the Philadelphia Area Paralegal Association (PAPA) - Member of the Pittsburg Area Paralegal Association (PAPA) - Member of the National Federation of Paralegal Associations (NFPA) - Member of the National Associations of Legal Assistants (NALA) Home Office Equipment and Software: -Private and secure Home Office - Dell Computer (less than 2 years old) w/4 GB Memory - Dual Samsung SyncMaster 24 inch monitors with 1920 x1080 Resolution (1080p Full HD) - Business Class High Speed Internet (Hardwired Broadband) - Dedicated telephone and fax line - Noise cancelling headset and microphone - 1 Terabyte backup hard drive - CyberPower PowerPane -Personal Edition 1.2.7 USP Backup Battery/Power - HP Scanner, Printer, Copier - Shredder - HTC One cell phone w/unlimited text & data liked to my email addresses providing accessibility 24/7 - Secured File Cabinets and Office - Microsoft Office Suite Professional Plus 2013 - Sage Act! Pro 2011 - SmartDraw Legal and Business Software - Adobe Air - Adobe Flash Player - Adobe Reader - Adobe Photoshop Elements - Java - Logitech Orbit AF Webcam - Logitech Vid HD - Skype - Google Docs - Dropbox  less

    internet-research legal-writing legal-research legal-transcription communications 00 more less
    • $17.22 HOURLY RATE
    • 4.9
    • 5778 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • 5Yrs Experienced Website Developer, SEO,Guest Posts & Edu Links Expert

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 4 years, I have developed a wide range of websites using HTML5, CSS, JavaScript, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, and software design and testing.  less

    php wordpress seo link-building on-page-optimization seo-audit seo-writing seo-backlinking seo-keyword-research seomoz 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 3727 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Project Mgr and VA with Infusionsoft, Copywriting & Online Mktg Skills

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing … more

    You run an online business and it is running YOU crazy. What you need is someone who is proficient at all moving variables of your business, whether auto-responders, customer service, updating WordPress, basic video editing skills, blog and article writing and posting, etc... Then all that's left for YOU to do is be creative and innovative about growing your business - knowing you have someone like me to execute and implement your plan (and even keep YOU on task)! Do you know that show "Suits" on USA Network? Ever heard of the show "Scandal"? I'm your Donna meets Olivia "get it handled" right hand assistant :) I possess over twenty (20) years of professional interdisciplinary experience within a variety of industries in human resources, finance and accounting, writing and editing, research and analysis, project management, operations management and more. I have been self-employed and employed as a W2 employee as well which has provided me with a very strong foundation for consultancy work. I adapt very easily and am able to move from one project/area to another with little to no notice dependent on priority. My technical and ghost writing skills may be evidenced in the Kindle books, white papers and manifestos my clients use as lead generators and platform builders, as well as the innumerable articles, blog posts, brochures and sales pages I have created, edited and helped distribute. I am a trusted business partner and I practice honesty, truth, discretion and ethical conduct in all that I do. I strive to develop and maintain professional credibility and respect with my colleagues. I recognize the value of listening and collecting information when responding to others. I strongly believe in and practice positive people relations. I have a great deal of experience working independently as well as collaboratively. I possess a wider variety of skills than I am able to include in this description. I have experience ensuring the provision of superior customer service in a wide variety of settings; in marketing and advertising; in liaising with a wide variety of individuals; in providing various other operational responsibilities; and more. My written and oral communication skills have been very well honed over the years and I take great pride in writing. I have written email sequences, sales letter pages, video scripts and phone sales scripts for clients, resulting in increased leads, sales and subscriber engagement. In regards to Infusionsoft or other CRM platforms, my services are customized depending on your needs. For example, we can work together to design a customer lifecycle for your business (from lead capture through to obtaining loyal, repeat business) and discuss how Infusionsoft can help. We might re-work your business’ internal processes, structure the sales pipeline, and design automated marketing flows for you and your employees to leverage on a daily basis. Or, if you already know what you want your Infusionsoft application to do for you, we can work together to get it built in a way that is scaleable and most ideal for you and your employees.  less

    infusionsoft-administration aweber 1shoppingcart google-docs intuit-quickbooks blog-writing blog-commenting social-media-marketing video-editing audio-editing 00 more less
    • $44.44 HOURLY RATE
    • 4.1
    • 245 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Data Entry / Transcription / VA / Web Researcher

    My goal here in oDesk is to provide help to clients while learning and earning. I am a full time freelancer that can do Customer Service (phone, email, chat support), web research, data entry to web form, CRM, MS Excel … more

    My goal here in oDesk is to provide help to clients while learning and earning. I am a full time freelancer that can do Customer Service (phone, email, chat support), web research, data entry to web form, CRM, MS Excel or Google Spreadsheet. I have good knowledge in spreadsheet formatting and calculations as well. Lastly, I can work as virtual assistant (VA) in for administrative and customer services tasks Please contact me soon and I will me make sure of positive work results and great working experience with you.  less

    microsoft-excel internet-research lead-generation data-entry spreadsheets 00 more less
    • $5.00 HOURLY RATE
    • 4.7
    • 101 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • Associate of Computer Technology

    First and foremost, I am highly trainable to whatever task may assign. Previously I worked as a Data Encoder at BPO company like Innodata Knowledge Services Incorporated for Six consecutive years. In this field, I am experiencing different facets in … more

    First and foremost, I am highly trainable to whatever task may assign. Previously I worked as a Data Encoder at BPO company like Innodata Knowledge Services Incorporated for Six consecutive years. In this field, I am experiencing different facets in editing, formatting, tagging, and file preparation and web research. My good judgment and mature outlook ensure a logical and practical approach to my endeavors.  less

    data-encoding microsoft-excel seo-backlinking 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 276 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Expert Web Researcher / Virtual Assistant

    Russel is a Web Researcher by heart. If there's anything he wants to know, there's no place he'd rather be than in the internet. He can dig deep to find the exact information he's looking for … more

    Russel is a Web Researcher by heart. If there's anything he wants to know, there's no place he'd rather be than in the internet. He can dig deep to find the exact information he's looking for. His 6+ years experience as a technical support agent in a BPO industry has sharpened his English / Computer skills making him the best pick as your Web Researcher / Virtual Assistant. Being a fast learner, goal-oriented and keen to details are his main strengths. Any client who finds Excellence, Quality, and Trust important will work best with Russel.  less

    technical-support customer-support email-handling chat-support internet-research social-media-marketing hootsuite 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 418 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • Professional French/Italian/English translator

    I am aware of cultural differences and I know how to use my knowledge and experience in translation. If you need a very reliable, responsible and flexible professional translator, I am here to provide you the best possible and accurate … more

    I am aware of cultural differences and I know how to use my knowledge and experience in translation. If you need a very reliable, responsible and flexible professional translator, I am here to provide you the best possible and accurate translation, always checking thoroughly my works before delivery. My source languages: English, French, Italian, Croatian/Serbian/Bosnian My target languages: French, Italian, English, Croatian/Serbian/Bosnian I lived in Italy for six years where I finished the 8th grade of junior high school and graduated from high school. Consequently, I reached the Italian language level of native speakers. Except the language, I got to know very well the Italian culture, customs and tradition. I continued studying foreign languages and literatures ​​at university and attended several refresher courses and professional upgrades abroad. Now, I have 14 years of experience in various fields of translation: finance, economics, website contents, marketing, online trading, binary options, e-commerce, tourism, literary works, nutrition, fitness, legal documents, automotive, technical, CV, resume and many others... The use of French, Italian and English at work, with my multinational family and friends aboard, allows me to maintain my fluency.  less

    translation-english-italian translation-italian-english translation-french-english translation french italian translation-english-french translation-english-croatian translation-english-serbian tourism 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 1 HOURS
    • BOSNIA AND HERZEGOVINA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Virtual Assistant/Data Entry/ Web Researcher

    A customer service specialist for almost 5 years where I earned several recognitions. Web researcher and Data entry specialist for almost a year. Jobs that I always try my best to deliver what is needed from me. My skills are … more

    A customer service specialist for almost 5 years where I earned several recognitions. Web researcher and Data entry specialist for almost a year. Jobs that I always try my best to deliver what is needed from me. My skills are not limited to these, if I can do a certain task I am willing to give it a go.  less

    data-entry email-handling email-technical-support 00 more less
    • $4.44 HOURLY RATE
    • 4.3
    • 2599 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Administrative and Customer Service Specialist

    My core competency involves doing various Administrative Tasks for clients and everything in between. I specialize in Customer Service Support (Phone, Chat and Email Handling) particularly in E- Commerce & Mobile Applications, Account Management and Web research which includes but not … more

    My core competency involves doing various Administrative Tasks for clients and everything in between. I specialize in Customer Service Support (Phone, Chat and Email Handling) particularly in E- Commerce & Mobile Applications, Account Management and Web research which includes but not limited to obtaining, analyzing and organizing information from raw data into a well-documented report. I have the exceptional ability to manage complex accounts and projects while meeting strict standards, new technologies and procedures. I have had extensive experience with a broad range of professional and supervisory positions and I always take pride in everything I do. I firmly believe that if you're going to do something, do it right the first time and with the best of your abilities - otherwise it isn't worth doing at all! I believe in the foundation of proper work ethics and assures honesty, promptness, accuracy and quality in every project entrusted to me.  less

    call-center-management email-handling social-media-marketing virtual-assistant customer-service helpdesk-support 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 3696 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 11 TESTS
    ASSOCIATED WITH:
  • Virtual Assistant/ Web Researcher/Data Entry Professional

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university … more

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university and An Executive Assistant for a year and recently a Project Coordinator for one of the largest construction companies all over Asia. I have also been a Virtual Assistant to different companies and earned a very satisfactory ratings. I am a fast learner, self-motivated, hardworking,dedicated and willing to be trained. I always make sure that the quality of my outputs are always above satisfaction. My Professional Competencies: Good communication skills Customer service Team player Good interpersonal skills Well organized Ability to work under pressure and meet tight deadlines  less

    virtual-assistant email-technical-support data-entry customer-service administrative-support data-encoding phone-support telephone-skills data-mining forum-posting advertising lead-generation internet-research travel-agent call-handling 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1566 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
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