Other - Customer Service Professionals

Showing 3,687 freelancers

Other - Customer Service Professionals

Showing 3,687 freelancers

  • Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for … more

    Telemarketing(B2B & B2C), Pre Sales Calling , Marketing and Research, Appointment setting, Lead verification specialist, Lead generation, Outbound Collection Specialist, Customer Service Support specialist I am looking to bring my well-honed managerial, leadership and communications skills. Pertinent experience and skills for the posted position include: *Excellent communication skills. *The power of Leadership. I’ve started handling 15 agents, they are the bottom performers but when I’ve started managing the team we went up from being bottom and slowing gaining momentum. Now we are consistent top performers of our portfolios. *The ability to communicate with the team. As a team leader, I always apply brain smart leadership principles, one of which is how to effectively communicate and download updates to the team. Daily huddle and constant one on one sessions with them. *B.S. in Nursing from HOLY ANGEL UNIVERSITY . Possesses relevant computer skills (Microsoft office, especially EXCEL, etc. *Good listener...Solid work ethic...Desire to excel...Meet deadlines...Enjoy a fast-paced environment...Extraordinary factual recall... Very fluent in English  less

    supervisory-skills supervised-learning 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6262 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6700 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • Graphics/PDF/Word Design, Retouching, Data Entry, WordPress

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone … more

    To JESUS be the glory! Studying for Business Administration (Bachelors) Degree in Entrepreneurship and Marketing. Skilled in various activities, learn new skills quickly and able to complete projects 100% successfully. I am bound to give a delightful service to anyone who hires me. And I know if someone hires me he/ she will not regret it.  less

    data-entry microsoft-word article-writing blog-writing microsoft-access email-marketing market-research accounting bookkeeping internet-research database-administration web-content-management 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 2874 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 21 TESTS
  • Your On-the- Go Administrative Support

    For me my work is incomplete without a clients satisfaction. Always striving for the best output, deliver it quickly without sacrificing the accuracy in every project that I have. For a few years being a freelancer I figure out that … more

    For me my work is incomplete without a clients satisfaction. Always striving for the best output, deliver it quickly without sacrificing the accuracy in every project that I have. For a few years being a freelancer I figure out that not only the amount of money I earn would make me happy but the kind of services I give to my clients that make them happy too. In addition to it I am a freelancer that give my client the best that they deserve. SKILLS: 1) Offline and Online data entry 2) Web Research 3) Social media Lead Generation 4.) Documents conversion (e.g PDF to Excel) 5) Email Handling/ Marketing 6) Basic Photoshop 7) Proficient in Office applications (Excel, Word and PowerPoint) 8) Personal Assistant 9) Google docs, spreadsheet, gmail 10) Office 365 willing to take new task and challenges, easily be reached and on the go.  less

    data-entry email-handling database-management microsoft-excel google-adwords google-docs internet-research lead-generation document-conversion classifieds-posting 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 1880 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 9 TESTS
  • Researcher/Person Location Expert/Writer/Administrative Support

    I am a former Private Investigator and current Private Researcher who specializes in Person Location as well as Private Research of all types, including but not limited to, market and geographical research. I have a high success rate in Person … more

    I am a former Private Investigator and current Private Researcher who specializes in Person Location as well as Private Research of all types, including but not limited to, market and geographical research. I have a high success rate in Person Location - I've successfully located people for family /class reunions and adoptees and birth families as well as for business purposes and I just love research, whether it be researching the top 100 restaurants in a particular area, locating and gathering contact information for persons within a particular profession or determining the latitude/longitude of cities within a particular area. I also have over 20 years of experience in Administrative Support, Customer Service, Data Entry and Writing. I am versatile, positive, professional and take pride in the quality of my work. I fully understand and embrace, the discipline required to work successfully as an independent contractor. I work from a secure and fully equipped home office. Thank you for your time and consideration!  less

    data-entry microsoft-access 00 more less
    • $11.00 HOURLY RATE
    • 4.9
    • 2425 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Workforce Development & Operations Manager and Customer Support Expert

    With more than 13 combined years of experience in customer support and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures … more

    With more than 13 combined years of experience in customer support and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!  less

    operations-management workforce-management zendesk project-management account-management online-community-management customer-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 5447 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Real Estate Expert, Data Entry Professional, Title Search, MLS Listing

    For the last 12 years, I have been associated with various kind of US Real Estate work in various field as a-mortgage loan processor (Lien release data entry), Title search, MLS search, Property Evaluation, Document Preparation, web research work for … more

    For the last 12 years, I have been associated with various kind of US Real Estate work in various field as a-mortgage loan processor (Lien release data entry), Title search, MLS search, Property Evaluation, Document Preparation, web research work for real estate agents and real estate investors. Expert in all kind of data entry job with great speed and accuracy level.  less

    data-entry real-estate-idx internet-research microsoft-excel microsoft-word 00 more less
    • $6.11 HOURLY RATE
    • 5.0
    • 5313 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • The Rocker

    Over the last 4 years, my passion to photography is taking me to the league that i really want. Enjoying learning new things and techniques which help me improve the quality of work that i'm doing. Meeting some new … more

    Over the last 4 years, my passion to photography is taking me to the league that i really want. Enjoying learning new things and techniques which help me improve the quality of work that i'm doing. Meeting some new friends outdoor, sharing some experiences really mold me and teach me to be a more creative one.  less

    photo-editing adobe-photoshop photography customer-support customer-service technical-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 4715 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • Virtual Assistant, Data Specialist

    Are you looking for a Virtual Assistant Extraordinaire? I am Somi Mintu, Administrative job is my forte. Customer Service is my art. Providing accuracy and professionalism are my goals. I am an all around administrative assistant proficient, highly resourceful, flexible … more

    Are you looking for a Virtual Assistant Extraordinaire? I am Somi Mintu, Administrative job is my forte. Customer Service is my art. Providing accuracy and professionalism are my goals. I am an all around administrative assistant proficient, highly resourceful, flexible and enthusiastic individual who possesses a considerable amount of knowledge and skills in computer and information technology. I have seven years work experience as computer operator of which I develop my strong computer skills. I am proficient in using Microsoft Excel, making report presentations using Microsoft PowerPoint. I’m quick learner who can absorb new ideas and follow instructions precisely. I perform work task with enthusiasm and maintained a can - do attitude along the way. Moreover I pay close attention to every detail of task and thorough in completing it. I am looking forward to work with any one who has good etiquette and long term Project. I have experience on the following areas: - Web research - Data Entry - Personal Assistant - Virtual Assistant - Account Management - Reports  less

    data-analysis virtual-assistant account-management financial-reporting data-cleansing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1361 HOURS
    • INDIA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • Debt collector / Customer Service Agent

    Im a very ambitous and goal oriented worker, i know how to balance professionalism with a sense of charisma and charm when it comes to customer service and debt collections. I have over 7 and a half years of experience … more

    Im a very ambitous and goal oriented worker, i know how to balance professionalism with a sense of charisma and charm when it comes to customer service and debt collections. I have over 7 and a half years of experience in call centers across nicaragua, my aim is to bring a high level of performance to any company that im employed to so as to maintain the status quo towards building a better company for my employers  less

    sales customer-service collection-agencies 00 more less
    • $8.89 HOURLY RATE
    • 4.9
    • 2652 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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