I have over 15 years training, experience, and a proven ability as a Tier 1-2 Technical Support Specialist and Help Desk Technician. This allows me to exceed your expectations when it comes to outstanding support and customer service. I’m ready to diagnose and repair Windows XP-Windows 7. My experience ranges from replying to customer email to hands-on computer repair. There is no computer issue that can’t be resolved. Where I stand apart from the others is my ability to do so in a professional and timely manner.
Computer Repair Job Cost Overview
Typical total cost of oDesk Computer Repair projects based on completed and fixed-price jobs.
oDesk Computer Repair Jobs Completed Quarterly
On average, 12 Computer Repair projects are completed every quarter on oDesk.
Time to Complete oDesk Computer Repair Jobs
Time needed to complete a Computer Repair project on oDesk.
Average Computer Repair Freelancer Feedback Score
Computer Repair oDesk freelancers typically receive a client rating of 4.92.
Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.
I have gained experience in a wide range of industries and positions over the past 18 years. My core skills are focused around training and document writing but I also have experience of customer service, hardware and software support, database and network administration, web design, programming and finance. I have worked for large multinationals, government agencies, small and medium sized businesses as well as the family business. Over the past seven years I have worked for the Environment Agency which is a government agency responsible for the protection of land, sea and air in the United Kingdom. Here I have worked in the Finance Department to design and deliver staff training courses along with procedures for new initiatives. My main objective is to use my technical skills to write instruction manuals, knowledge documents and training guides but am able to provide full administrative support, general office skills and an excellent telephone manner.
Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.
During my 3 years of experience in helpdesk support at http://www.247techies.com and http://www.inbay.co.uk, and many more years of self-learning, I have acquired and demonstrated ability in all aspects of Troubleshooting, Installations, and Configuration for a variety of Desktops, Laptops and Mobile devices. As you are looking for an IT expert who has outstanding people and problem solving skills, having ability to provide the best support to your IT queries, I can definitely be your right choice.
For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.
I am Apple Certified Mac Technician, Windows & Virtulaization Support Professional, Windows and Network Specialist. I am experienced and very familiar with Apple/Mac Microsoft, HP, dell and All Major computer and IT Brands products. I have more then 5 years of experience in Apple and Microsoft support. Having experience of Apple authorized service centre and currently i am working Remotely in a IT Company of LA USA as Apple and Windows Support Engineer. Fluent in english speaking writing and listening. And i am familiar with Connect Wise ticketing system and LabTech tool for worry free IT services. Holding a ACMT and lot of support and remote support experience, I offer insightful recommendations on the design, implementation and support of VMware (ESX/vSphere), XSANServer, XSANApp, Mac Professional Support, Windows Remote Desktop Services and Windows Server solutions. I am experienced with Google Apps. From setup and registration through migration and post implementation support. ESXi and WMware Expert.( Mac and other Operating systems in ESXi and VM Virtual environment)
I have been working as an Linux administrator for about 7 years. I am a Redhat Certified Engineer ( on RHEL6), RHCSS, RHCVA and CCNA. I am quite efficient and well versed with the system administration,server administration, corporate training of Linux administration and security, troubleshooting and security implementation on Linux based systems . Area of my specialization are AWS, DNS, DHCP, PROXY, LAMP, NGINX, FTP, OpenStack TOMCAT, PUPPET, VIRTUALIZATION, VPS, NAGIOS, Shell Scripting and MAIL servers with cpanel/WHM, plesk, ISPconfig, webmin and virtualmin.
Graduated from Drake University, Iowa in December 2009, majoring in Actuarial Science. Currently in Malaysia for the time being. Bi-and-a-half-lingual: Fluent in English and Chinese, with some revision I can be fluent in Malay as well Experience: Worked with Excel mainly to generate report and to create and maintain online advertisement feeds on major online shopping search engine. Monitored and analyzed online sales & traffic, helped to price products based on competition and supply-demand curve. Customer Service: Have served in customer service department, dealing with phone calls and emails