I am a native Swedish speaker with an excellent grasp of my native language and a high fluency in English, with experience in translating, content writing, research, customer service and sales. I am goal oriented, have good analytical skills and experience in performing under strict deadlines in a fast-paced environment.
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Creative writing is any writing that includes expressing one’s inner thoughts, feelings and experiences. On oDesk, the world’s largest online workplace, you will find creative writers, experienced in both fiction and nonfiction expressive writing, with excellent English skills and creative writing ideas and techniques, who can write topic-specific stories and articles.
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My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I am also cooperating with other freelancers. In case you would like me to control a whole project feel free to contact me as well. I will hire the designated freelancers myself and for you there will be just one contact. I operate under the name Non-stop Strategy. Freelancers I work with and recommend: Kristina Simkova https://www.odesk.com/users/~0142ad7f4d6c105c30 About me: I gained a lot of experience in customer service as I dealt directly with customers face-to-face, by email and by phone. Applicable values as long-term relationship and increasing customer value are standard concepts to me. I am a quick learner (see my reference of Accenture) and I enjoy developing myself. I work easily with set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also makes me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with are Wordpress, GetResponse, AutoRespond, Mailchimp, SurveyMonkey, Gimp, Audacity and basically all Google products. Feel free to contact me in case you have something to share or want to offer. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie
I am a freelancer with objective to excel in the field of web research, data analysis, creative writing, domain research etc and with a vision to win over clients' confidence by delivering high quality work within committed deadline. 9+ years of work experience has only made me work better and harder, more confident, more motivated each day. I have high level of grasping power and thirst for learning new things always. Thanks to all the clients I have worked with for helping me to have a long term, promising career at Odesk and to be tagged as "Top Rated" freelancer.
I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,
I have been in the customer service industry since 2006, supporting customers with various needs from technical queries to billing and statement queries to general product enquiries and complaints. I believe that the keys to providing good customer service are: the right attitude, the right knowledge of the products and the ability to navigate through the system well. These enable us to respond quickly to information required by the clients and to satisfy their needs in a timely and accurate manner. One of the things I bear in mind is that customers ask these questions either because they do not have the right access to tools or systems that can help them or they are not familiar on how to use these systems. Providing exceptional and holistic customer service experience is going beyond answering the queries but building rapport and making sure that they get remarkable service. By nature, I am a very creative, friendly and helpful person. I am very fluent with spoken English coming from intensive conversation, grammar and accent training with top firms like Microsoft. I'd also like to expand my knowledge in writing as I love writing blogs and I'd like to learn more about different societies and cultures.
Over the last 3 years, I have developed a wide range of skills in Basic Communication, English language, Article writing and Computer skills such as encoding and Researching, by being the class secretary and at the same time participating in a research team. My core competency lies in Writing, Data entry, researching and encoding. I was a member of the pool of writers in our school and was exposed to different trainings and seminars to improve my English capabilities. I enjoy working on the computer for long hours to do researching and encoding while at the same time, staying on line to be updated all the time. In this regard, I would like to grab this opportunity to expose myself to different jobs and opportunities that will for sure mold and prepare me to become a better individual. I am very interested to find jobs in order to enhance my above mentioned skills and as well, serve as my learning experience.
A Meticulous, Proactive MBA Candidate. Your Personal and Business’s Mr. dependable Swiss army knife. Fluent in English. Core competencies include: * Project Management *VA *Data Entry-Analysis *Administration *Business Services. * Wordpress *Graphic Design *Web Develop *Asana *Trello *Google apps. * MS Office *Customer Services *Social Media *Professional Writing. * Multimedia *Tech Savvy *Client relations. I am looking forward to work related to Business Services, IT & Administrative sectors. I am also experienced in HTML, CSS, PHP, 3D Max and Adobe.
Effective communication is my strongest point. I excel in both written and spoken English. The written output is free of grammatical errors; and the speech is clear, graced with neutral accent. For two years, I worked as a voiced customer service representative for a distinguished American telecommunications company, AT&T, for their DSL customer service and technical support line of business via call center companies, Sitel and Convergys. More recent work experience is being a Virtual Assistant for two years now, handling live chat support, customer care, article writing for SEO, data entry, order tracking, workforce and operations management, and other managerial tasks. I have working knowledge of applications such as Microsoft Office, Google Documents, Wordpress, Zopim, etc.; and I am easily trainable with those I may not be familiar with. Availability is never an issue. I am always online, accustomed to extensive and shifting work hours after years of working in such environments. Find no less than excellent customer service, effective communication, and eagerness to take on other tasks from a Virtual Assistant with vast experience.
As a full-time freelance writer specializing in blogs, articles, e-books, product descriptions, and web content, I continuously seek long-term opportunities with great potential for growth in which I can utilize my skills and talents. I have extensive experience in writing on various topics for online purposes. I currently contribute to the blogging and marketing needs of 3dcart as well as provide top quality write-ups for clients I meet here on Odesk. I graduated with honors from a top university in the Philippines and have had four English textbooks published by the University Press of First Asia (formerly DIWA Publishing). I have also conducted writing workshops and training seminars on oral and written communication for students, teachers, and company staff. Aside from my background in the education industry, I am well-versed with online marketing because of the many related articles I have done about it in the past and also because it is one of my interests. I am also trained in direct sales, business, self-development, and financial literacy as I have worked as a part-time financial adviser in the past and am currently involved in a MLM business/company. During my free time, I love to dabble in creative ventures such as photo and video editing and fashion/hair accessories design.I also enjoy writing fictional stories on Wattpad. As a hardworking and dedicated individual with 100% passion for writing, I would like to provide my services for you. I'm a fast learner, a detail-oriented person who can follow instructions well, and a creative spirit who likes trying new things and exploring the Internet world.
I am an experienced broadcaster and an audio-video producer/editor for 12 years. I provide professional and quality voice over for radio and tv commercials, radio imaging and station IDs, presentations, eLearnings, screencast and podcast. I also provide excellent videos using a professional software for production and editing, web design and development and professional book editing. From being a Radio DJ, Program Director, Production Specialist and an Operations Manager, I enhanced my skills in;1) Creative Writing, 2) Accurate Transcribing / Transcription of medical and health services, real estate, general science, engineering, banking and finance, school projects/thesis and other general information topics, 3) Precise Translation of English to Filipino (Tagalog) / Ilonggo (Hiligaynon) and vice versa, 4) Hosting and 5) People Management which made me as a superb Multimedia Specialist.