Over the years, I have been inclined to works like email management, online research, social media management, coordination with other contractors, listing posting & management and etc. I have been using my expertise in; detail oriented, oral and written communication skills, customer service and internet research. My core competency is in my customer service skills, the way I treat people with great respect. I am seeking opportunities to satisfy clients with great results on my work responsibilities. I am accustomed using Google Spreadsheet, Mailchimp, Hootsuite and other online applications. I'm always willing to learn new applications when required by work.
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In my past few years I have designed and implemented Government Networks, Broadband ISP locations and numerous data network solutions. I have also worked on Windows, Linux & UNIX boxes with all manner of software and hardware technology, System Administration and networks for private firms and companies. I have 8 years of experience in Installing, Configuring, Implementing Govt. Networks, ISPs, Call Centers, Data Networks, LANs, VPN Tunnels, Supporting, Administering, Troubleshooting, Managing, Consulting, Training Heterogeneous networks and systems. Including 4 years of working experience with ISPs and Corporate Solutions, Routers, Firewalls, Switches, Voice Gateways, Routing Protocols, Remote Access Systems, Bandwidth Managers, Modems etc.
- Bachelor of Science in Mathematics major in Computer Science Graduate. - Has proven track record in handling Customer Service Account. - 8-year experience in handling voice, chat and email support. - 4-year experience as Quality Analyst and Team Lead. I can communicate well with different type of people and has ability to handle multiple tasks in highly pressured situations. I am highly professional, confident, organized, possess an outgoing and pleasing personality and have the ability to interact well with different level of people. Hardworking, Great Team Player, Quick learner, Dedicated, Friendly, Outgoing Customer Service Representative that has a goal of exceeding clients expectation.Can deliver WORLD CLASS customer service and believe that loving what your doing plus FUN, hard work and determination is the key to success. Have an 8 years outstanding experience in the BPO industry. A great team player, willing to learn new skills and can work under pressure. I am Proficient in Computer software such as Microsoft Office (Word, Excel, PowerPoint, Launch Office Outlook ).
Seeking stable online job based at home. I worked as a virtual assistant almost 3 years now and was trained and worked on array of tasks. At the same time, I also tried working as a front desk officer/membership consultant in an elite fitness club and after that job I worked on a call center as a Reservations Sales Specialist for almost 14months. And employed for 14 months on a BPO company and was awarded as 3rd top agent for 2011. I am optimistic that whatever field I may be, I am to excel.
Key Skills: - Advanced knowledge of MS applications (WORD/POWERPOINT/EXCEL) - Advanced knowledge of Google Applications - Web directory listing and management with basic coding - File conversions, Data form - filling, Data Entry, Encoding and Formatting - Complex online researching - Extensive knowledge in mobile service, internet as well as basic computer hardware and internet connection. - Basic bookkeeping with Xero, MYOB Live and Quickbooks (invoicing and encoding) - Online store (Ebay and Amazon) management using Magento - CRM Management - Email set-up and handling, Diary Management, Live Chat Support - Customer Service Support via Email/Chat
With almost 10 years of overseas working and studying experience, I have grown a keen observation in cultural differences and preferences when it comes to global marketing. Moreover, during my past employment, I learned to utilize various online tools such as Google Apps, Docs, CRM and etc. to make my work more efficient. Having worked as a team leader for years, I learned how to more efficiently analyze problems and provide the best solution. I'm hard working and keen on taking challenges. Finally, I believe my diverse experience will strongly contribute to the needs of my clients. Please feel free to review my LinkedIn Profile at http://tw.linkedin.com/in/yufenanniehuang
LinkedIn http://www.linkedin.com/in/jmdots Summary I've worked in technical administration, technical support, customer service or leadership roles for all but a few months of my adult life. In this time, I climbed the ranks of a highly-modern, lightning-paced, large-scale, multi-OS supercomputing environment in Area B of Wright-Patterson Air Force Base (WPAFB) and became an avid user of all things open source. The place which was my professional home of over six years is known as the “Air Force Research Laboratory DoD Supercomputing Resource Center” or "AFRL DSRC" for short. The AFRL DSRC environment is home to the #19 supercomputer on the June 2011 Top500 Supercomputer List, a mammoth computer for which I received training: Cray Inc.'s "Raptor" XE6. I enjoy excelling in the IT industry by working smart by doing my research, building wisdom and having fun. Background 10GbE, Access, Alfresco Share, Amanda, Apple HW, Appro HPC, Audacity, bash, CentOS, Clonezilla, CUPS, Cray HPC, DD-WRT, Dell HW, DokuWiki, DRBD, eHealth, Excel, Fedora, Firefox, Gentoo, GIMP, git, Google Apps Domains, HP HW, High Performance Computing (HPC), HTML, InfiniBand, Inkscape, iptables, ITILv3, Kerberos, Kickstart, KVM, LibreOffice, Linux, MacOS, MediaWiki, MySQL, Nagios, Net-SNMP, NFS, Nmap, Nvidia GPGPU, OFED, OpenLDAP (w/TLS), OpenSSH, Oracle HW, Outlook, OTRS (with ITSM), Panasas (PanFS), PBS Pro, PhpLDAPAdmin, PhpMyAdmin, PKI, PowerPoint, Python, QEMU, RAID, regex, RHEL, Rocks Cluster, RootCA, RSA tokens, Samba, SAN (FC, iSCSI, SAS), Scientific Linux, SGI HPC, SharePoint, SiCortex HPC, SketchUp, SLES, SNMPv3, Solaris, Spectrum, Sun Freeware, Sun HW, SuperMicro HW, SUSE, SVG, svn, SystemEdge, TCP Wrappers, tomcat, Ubuntu (Desktop & LTS), vim, VirtualBox, Visio, Visual Basic, VMware, WebDAV, Windows (Desktop & Server), Word, Zenmap, ZFS, ZRM for MySQL
Justin Harrison Agency Contractor
For 14 years I have been developing, consulting and running E-Commerce businesses. My most recent business was processing $20m in sales annually. I have helped grow a business from $100k in revenue for their first year to $1.5m in revenue for their second year using SEO, Google Adwords and Comparison Shopping Search Engines. What can I do for your company?
Cosmin C. Agency Contractor
I am a very strong leader with global experience in Business Administration and Project Management. I have started my company which sells cloud solutions for SMB. In the same time, I have had fifteen plus years since I am leading a German facility from Romania which supplies for German and UK markets. I am an experienced Google Apps developer and integrator. I am certified Google Apps qualified individual-00396693. I have done this for companies, political organizations and schools. Experienced in: Google Apps- Gmail, Google Drive, Docs, Calendar, SEO, Amazon E-commerce, Zoho Creator, Business Services, Project Management, Management, Business Consulting, Operations Management, Salesforce, Microsoft Office, Excel, Power Point , etc.. I am interested in Google Apps solutions, Amazon e-commerce, Zoho Creator, Business Services, Project Management, Management,Business Consulting, Operations Management.
Maria Victoria Martinez Agency Contractor
Army Veteran | US Citizen | US Trained | Born in Cuba | Bilingual | Native Level English/Spanish | 10+ years experience working in the Virtual Environment | 25+ years experience in the Brick-and-Mortar | Currently residing in Rosarito, Baja California Norte, Mexico. My extensive Virtual work experience began in 1977, Telecommuting, with companies such as AT&T Language Line Services▬Continuous Interpreter; Lucent Technologies▬Technical Support Specialist; Lionbridge International▬Web | Search Engine Rater; PlacidWay.com▬Global Account Manager; The Service Pro.net▬Technical Support Specialist; US Census Bureau▬Crew Supervisor; and recently with Lawgena Lawyers▬Bilingual Legal Assistant | Interpreter | Translator; AstrologyAnswers.com▬Customer Support Specialist. In the Brick-and-Mortar environment I have worked with CA DMV, First 5 LA, Lucent Technologies, Pacific Bell, Sanoviv Medical Institute, Social Security Administration, US Army. SKILLS SUMMARY =Ability to Work Independently | Within a Team Environment =Adapt | Integrate with Varied Client Base | Staff =Bilingual | Native Level English/Spanish =Exceptional Communication | Interaction Skills =Excellent Verbal | Written Communication Skills =Exceptional Administrative Assistant | Personal Assistant | Virtual Assistant Skills =Exceptional Interpersonal | Customer Service | Problem Resolution Skills =Exceptionally Comfortable Learning New Technology =Expert Level Interpreter | Translator | Evaluator | Proofreader =Expert Level Experience with PDF Software =Expert Level Providing Technical Support | Training Windows Based PC Hardware | Software =Expert Level User Microsoft Office Programs =Expert Level User Google Programs; GApps, GCalendar, GDocs, GDrive, GMail, GSites, GVoice =Expert Level User Skype as Business Account Manager =Expert Level User Windows Based PC | Internet =Self-Starter | Fast Learner VIRTUAL OFFICE EQUIPMENT: Broadband Internet 20mbps, Hard Disk 272 GB, 2.40 GHz Intel Pentium 4, Windows XP Pro, Professional Quality Logitech USB/Wireless Headset, 4GB Memory, Microsoft Office 2010 Pro