For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.
Microsoft Exchange Server Job Cost Overview
Typical total cost of oDesk Microsoft Exchange Server projects based on completed and fixed-price jobs.
oDesk Microsoft Exchange Server Jobs Completed Quarterly
On average, 60 Microsoft Exchange Server projects are completed every quarter on oDesk.
Time to Complete oDesk Microsoft Exchange Server Jobs
Time needed to complete a Microsoft Exchange Server project on oDesk.
Average Microsoft Exchange Server Freelancer Feedback Score
Microsoft Exchange Server oDesk freelancers typically receive a client rating of 4.77.
10+ years experience in Information Technology (IT) Major areas of expertise: VMware and Microsoft virtualization technologies. Designing and implementing fault-tolerant virtualization clusters SAN and NAS systems (iSCSI, FC) Windows 2003 / 2008 / 2012 Server * Active Directory * Microsoft ISA Server and TMG * Clustering * MS Windows XP/Vista/7/8 desktop/workstation operating systems * Centralized anitivirus systems WSUS * TCP/IP, Switching and Routing * Firewalls IBM, HP, Dell Servers * DNS, DHCP, Wins * Print Server * File Server * Network and Servers documentation * LAN hardware/software administration, design, installation and configuration * Print Server * LAMP Administration * Linux services : squid, postfix, dovecot, firewall, ldap, mysql, nagios, dhcp, bind etc Certifications: MCP - Microsoft Certified Professional MCSA - Microsoft Certified Systems Administrator VCP - Vmware Certified Professional VCP-510 * VCA-DCV - Vmware Certified Associate Data Center Virtualization.
I have been working in various IT departments over the last 17 years. I'm originally from the UK, now living in the USA. I am able to work within Pacific, Eastern & GMT business hours. Most of my career has been working for international investment banks. I started in 3rd line support before creating & heading up a team responsible for rapid deployment strategy management. The process we designed was taken as the sole methodology for the bank's work area recovery & replaced the production build processes. More recently, I worked in Business Continuity Management & Disaster recovery for a large Spanish bank where I was solely responsible for the design, implementation & support for their emergency relocation planning. This involved performing all levels of technical support to the business users & managing the expectations of their Executive Directors, as well as designing, testing & developing an automated environment would meet all of their critical process needs. I am able to write code in VBA, VBS and create applications in VB.net, including GUI front ends for an SQL backend and/or Active Directory interaction.
A Professional Licensed Teacher specializing in English who is an expert in Outbound Sales Campaigns. Also, I have worked as an HR and Virtual Assistant. I do have formal training with Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher in school. Moreover, I also have background with Adobe Photoshop and Windows MovieMaker. I enjoy editing photos and creating videos. I have a lot of experience with the internet and I believe that my skills and knowledge with this can be a valuable contribution to any internet-related tasks. I am looking forward to work with you someday!
I'm a network test Engineer with 5+ experience in IT industry. I started out as an IT support for a multinational company for 3 years before I took CCNA certification and decided to move into Computer Networking field. I am now a part of a company that makes router and Switches a system Test Engineer and have experience with agile testing methodologies.
CAREER OBJECTIVE: To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client’s expectation and satisfaction towards company success. SKILLS: NETWORK SECURITY ADMINISTRATION: ** Proficient in Network Security and Network Problem Troubleshooting. ** Experience in configuring of High End Enterprise CISCO Routers, Summit Extreme L3 and Alcatel Switches. ** Strong knowledge in Network Configuration, VOIP and Network Design Infrastructure of LAN and WAN convergence. ** Strong knowledge in IP Addressing / Subnetting IPV4. ** Strong knowledge in Wireless LAN and 802.1x authentication network infrastructure. ** Strong knowledge in Routers with different Routing Protocols. SYSTEMS SUPPORT AND SERVER ADMINISTRATION: ** Experience in Windows Server 2008 & 2003 Active Directory Administration. ** Experience in Microsoft Exchange 2010 / 2003 Administration. ** Server Virtualization Experience ** Experience in Hyper-V, Hypervisor or Virtual Machine ** Experience in Symantec Backup Exec 2012/2010 and Symantec Endpoint Protection Manager. ** Experience in Amazon Route 53 Domain Management. ** Strong knowledge in Windows OS platforms, Wordpress and SonicWall. ** Strong Desktop Support troubleshooting skills (Hardware & Software). ** Knowledgeable in Citrix Administration. ** Software Installation of Anti-virus, Windows and Linux Red Hat platforms. ** Virus Removal and Prevention. IT SERVICE DESK SUPPORT (with ITIL concepts): ** 1st and 2nd line technical support; answering support queries via phone, email, remote and desk-side support. ** Maintained a high degree of customer service for all support queries and adhere to all service management principles. ** Take ownership of user problems and be proactive when dealing with user issues and to log all calls in the service desk ticketing system. ** Monitoring of ticket queue and ensure all request and issues are resolved in an efficient and timely manner. ** Set up, install and test PCs and peripherals for users. ** Served as technical resource to answer questions, identify needs, make recommendations, and carry out research. ** Maintained professional and technical knowledge by reviewing related professional publications. ** Undertake any other reasonable duties as requested by the IT Manager and Service Desk Team Leader. ACHIEVEMENTS: ** Completed and Passed Japanese Elementary 1 Course.
Mala Puri Agency Contractor
Results oriented and analytical professional, equipped with in-depth expertise in network engineering, including strategic planning, high performance team-building, and implementation of best practice methodologies and continuous improvement programs. Well-organized professional with extensive experience in customer service, client relations, and problem resolution combined with proven ability to perform challenging tasks with precision and keen attention to detail. Demonstrated success in troubleshooting data networks with security/PKI/VOIP flavors, increasing efficiency, and optimizing the access and utilization of shared information, with verifiable success in developing solutions that improve the efficiency of IT operations.
Reach a competitive position and participatory; that my contract and position be rentable, with availability, cooperation, and bringing my experience to achieve my personal and professional needs which one of these would be to get a higher pay.