With my extensive work experience in the fields of admin support, human resource, and call center, I am knowledgeable and capable of doing a satisfactory work. I am a fast learner. In addition, I am hardworking and dependable. I will be a valuable asset to someone who looks for either long term or short term employee.
Payment Processing Job Cost Overview
Typical total cost of oDesk Payment Processing projects based on completed and fixed-price jobs.
oDesk Payment Processing Jobs Completed Quarterly
On average, 25 Payment Processing projects are completed every quarter on oDesk.
Time to Complete oDesk Payment Processing Jobs
Time needed to complete a Payment Processing project on oDesk.
Average Payment Processing Freelancer Feedback Score
Payment Processing oDesk freelancers typically receive a client rating of 4.35.
Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.
I would prefer to work as the call center representative or as a data entry specialist. I know their responsibilities. I have perfect communication skills. It will help me to elaborate any product as well as clear the doubts of the customers. I have an idea about how to convince my customer. I have technical knowledge that helps me to solve the problem of customers. I have a typing speed of 56wpm and commit myself to one hundred percent to any task I take on from start to finish.
The customer service experience should be a professional representation of the company, while offering great services to the valued customer. There is always a need to learn something new, this is a welcomed challenge, as further improved can only assist the employee to offer the customer and the company even more.
*To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of finance. *To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. *Obtain a position where I can maximize my customer service skills, quality assurance assurance and training experience. *Customer service management where my experience can be utilized to improve customer satisfaction. *Marketing position that utilizes my writing skills and enables me to make a positive contribution to the organization.
Creative virtual assistant, customer service with 4+ years experience, administrative worker, opened to new ideas and projects which involve dual-brained orientation. Quality is something very important for me, so I do my best to offer you the best possible service. Highly motivated and deep concentrated - everyday meditation practitioner, this helps me to learn fast new things and being higly focused on a task. Very flexible and able to work all days and weekends. I am offering also various kind of music production/sound design services, in my everyday life I am also a musician and producer. Bachelor's degree in personal and job counselling/recruiting, I can offer also my help in personal developement/coaching/spiritual growth related topics. Feel free to ask me any questions to know myself better, don't just look at odesk history or feedback, I am very communicative and social person and I would love to talk with you.
My previous experiences and exposures are in the field of sales and marketing (face to face) for nearly 25 years gained from various industries of products and services in a corporate environment. I am currently working as a "Review/Survey Specialist"(part timer) with an American Online Directory for Senior Care Services Company. I have also worked as a Customer Service Specialist in a car dealership based in PA, U.S, for 2 years. I have been exposed in the Business Processing and Outsourcing (BPO) /Call Center for nearly (7) seven years now to name a few were: Convergys Philippines, Barclays Bank, Sykes Marketing Services and TSD Global Incorporated.
SPECIALIZED TRAINING ----Military (Active and as a Spouse) PROJECT MANAGEMENT/MANAGEMENT ----Establish and maintain consistent workflow ----Accountability on Timelines/Deadlines ----Coordination of team meetings and training as needed and necessary ----Maintain Quality and Company Standards ----Ensure staff's motivation and morale are inline. Make adjustments as necessary ----Initiate and maintain communication with team (Remote/In-house) ----Review, implement, and sustain projected budgets within project specifications ----Knowledgeable in Project Management Techniques and Procedures ----Accountability in daily employee work log hours within team structure ----Systems: Hubstaff (TimeTracking), JIRA (Project Management Tool), BaseCamp (Project Management Tool), Harvest (TimeTracking) HUMAN RESOURCES ----Create custom Standards and Protocol within departmental structure ----Job description deployment, resume review, interviewing process, testing, hiring, firing ----Streamline office protocol to ensure seamless workflow ----Establish, maintain, and provide New Hire Documentation procedures and filings ----Implementation of derogatory procedures for employees needing re-direction ----Comprehension of legalities based on location OFFICE ADMINISTRATION ----Design and implementation of complex excel workbooks, maintenance of databases, complex word documentation, presentations, libraries, slideshows. ----Establish and maintain filing systems (Online and In-house) ----Manage and provide scheduling, email handling, travel plans, appointment setting, research, calendar additions/changes ---Data entry and Transcription (audio files to DOC or PDF formats) ----Email correspondence ----Provide excellent Customer service/Support ----Systems: Google Drive, Microsoft Programming, Drop Box ACCOUNTING ----Payroll ----Invoicing ----Accounts Receivable/Accounts Payable ----Systems: Freshbooks (Accounting/Invoicing), Quicken (Accounting), QuickBooks (Accounting) TECHNICAL ----AutoCAD - Plan and profile, layout drawings, design, red lines, take-off, final mapping, tentative mapping, subdivision design (with assistance), erosion control mapping, portfolio design drawings (color), ALTA, details, landscape design (with assistance). Library creation of details, symbols and blocks, annotative border sheets (various sizes), line weight control, standardization of notes. ----Plan Swift - Estimating software used for the purpose of PDF and CAD drawings. Integration of software with Excel to run side by side for accurate transfer of take-off into cost sheets ----Google SketchUp - Google Sketch-up creates 2d and 3d models
I've been in BPO industry for 6 years now. I handled few accounts which enhance my skills in offshore marketing with different types of industries. This includes Customer Service, Lead/Sale Generation, Order Processing, Data Entry and Technical Support. I am very competent in everything I do. I always make sure that the job gets done in a timely manner. I am seeking for opportunities to help you and your company. I will be an ASSET. I am looking forward to work with you.
Over the last years, I've been working in the Call Center Industry with experience in both inbound and outbound campaigns (US/UK/and Canadian Clients). Experience as Senior Quality Agent on for online casino. I have experience in Telemarketing, Appointment Setting, Live Chat Support, Data Entry, Website Management. • Excellent communication skills • Knowledge in Selling Techniques.• Can work under minimum supervision. • Results-oriented customer service professional •Dedicated to achieving customer satisfaction as well as surpassing company expectations. Currently working on my own business.