Experienced Call Center Management and Results-driven project and program management with first-rate skills in directing full cycles for complex, multi-site programs and initiatives. Proven ability to deliver substantial cost reductions, productivity, and quality improvements through well-managed, on-time projects. Particularly strong in staff development including training, coaching, evaluation, application testing and requirement documentation. Proficient with Microsoft Word, Excel, PowerPoint, Access, Project and Visio.
Project management Job Cost Overview
Typical total cost of oDesk Project management projects based on completed and fixed-price jobs.
oDesk Project management Jobs Completed Quarterly
On average, 365 Project management projects are completed every quarter on oDesk.
Time to Complete oDesk Project management Jobs
Time needed to complete a Project management project on oDesk.
Average Project management Freelancer Feedback Score
Project management oDesk freelancers typically receive a client rating of 4.67.
My name is Jennifer, I have over 15 years in the service industry. I have managed teams ranging in size from 1 to 20 employees for various companies in various service related industries. My strengths include: Strong communication skills Leadership skills Management skills Organizational skills I am also well versed in several different office programs and management software. If I am not familiar with your software I will train myself on it at no additional cost to you. Currently I offer consulting advice as well as Management and customer relations training for companies that are looking to place a leader within their organization. If you are interested in ghostwriting services I invite you to visit my company "Benson Enterprise" where I manage a team of talented writers and offers competitive pricing and outstanding customer service and support for my valued clients.
Kristin Marie Flores Agency Contractor
My clients consider me as a Top Notch oDesk Talent Acquistion Specialist. If you are new to Odesk and is clueless about getting started, contact me and we can discuss about your needs and what's the best way to move forward. I can definitely help you with the ff: 1. Building your remote team 2. Website design, development and design 3. Email marketing campaign 4. Social media management 5. Lead generation 6. Virtual/admin assistance While I can do most of these projects myself, I am a believer that everyone needs help, and I can give you the best help possible to grow your business.
I have worked from my home office since April of 2009. I am someone that you can count on to get the job done. I am also an excellent teacher as well as a leader. My objective is to achieve a position that will lead to project management. I am a very hard worker and will prove that I do deserve to hold that title. Program Manager for large SEO and SEM content generation project. SEO content generation, in the form of Q&A. ➢ Throughout 2011, managed a virtual team that produce more than 2 million short questions and answers, which equated to 2.5 million words per month. ➢ Assisted with the designing and implementation of new work-flows from start to finish. ➢ Helped to develop guidelines, instructional tutorials as well as created forum for editors and writers to exchange communication throughout project. ➢ Gained vast knowledge of Google Applications: Spreadsheets, Forms, Document, Gantter Project, Presentation, Collections, etc. Program Manager for food safety localization and translation content generation project. ➢ Recruiting and managing writers from various countries to create localized content as well as translating to each countries native language: China, South America, United States, Egypt, Philippines, Thailand, Japan, etc. Project Manager for content generation project. SEO content generation, in the form of 500-word how-to articles. ➢ Directly managed 12 writers, to create on average 1,000 500-word how-to articles per month, for various topics: Home, Garden, Technology, Science, Mathematics, Tutorials, Automotive, etc.
I am a graphic artist, designer and 3D modeler, working in virtual worlds, primarily Second Life. I have worked as a contractor for the creators of Second Life, Linden Lab since 2008. My skills include: Texture Creation, 3D Modeling, Design, Prototype Testing and Project Management. I have been working in this environment since 2005 for a wide variety of clients, from small businesses to multi national companies. I also have vast experience in Customer Service and have worked for 8 years as a customer billing representative, call center operative and clerical assistant for British Gas. I have a GNVQ Level 3 in Customer Service.
Hello. I have very Good knowledge of computer Hardware and Software in general. TOEFL level English. Native Bulgarian speaker. Perfect written and very good spoken. My main area of expertise is Project Management - partucularly in the field of IT development. The other areas that I might be helpful are IT consulting, Highly technical oriented English to Bulgarian Translation,, Business Oriented English/Bulgarian translation, Security and Cryptographics. Photography and Video production, I have studied IT and Business Administration and have 5+ years experience as a Manager as well as IT Consultant.
With 10+ years experience in customer support and 3 years in team leading experience I'm looking for a telecommute position where I can use my previous experience and expand my management capabilities. Working for different companies as a freelancer, I adapt quickly to every new situation and am always ready to take on a new challenge. I consider myself to be a very responsible and reliable person and I understand the functions and needs for a successful support center. I used to run my own business and worked as a freelancer in Belgium for about ten years. This means that I know very well the importance of customer satisfaction and what needs to be done to achieve it Whether you want to enhance customer satisfaction, evaluate, improve or streamline support processes, assess training needs or need a people manager, do not hesitate to contact me.
Asher S. Agency Contractor
[Background] I have worked as a consultant to various companies worldwide in high-tech IT related sectors such as Cloud & SaaS, Mobile eCommerce, Automotive & more. [Vision] I believe in working with the best of the best. I am looking for new challenges where I'm given a chance to build something new, creative and completely mind blowing. [Expertise] Over the 14 year span of my career, I have accumulated expertise in the following areas: - New Product Development - Operations research & management - Social Media Marketing & Strategy - Business Development - Information Security - Big Data & Analytics - Mobile App Development - Start ups - Anything and everything cloud related - Software Architecture for large scale applications And of course, I am familiar if not an expert, in all technologies such as Java, Ruby, PHP, .NET, SQL, NoSQL, Unix, Linux, Windows, AWS, VMWare, Xen, Asterisk etc.
Sangeetha Balakrishnan Agency Contractor
Over 10 years of experience in Project and Process Management, across various competencies of Service Management; including - team and resourcing management, coordinating teams, vendors and 3rd party supplier to achieve targets. - Liaising with customers and clients for requirements gathering - Responding to RfP (Request for Proposal) Gained expertise in seamless process transition and ITIL process implementation & improvements. Efficient management of consulting and operational projects following PRINCE2 ideologies